ecosys p3150 pressure roller build up

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  • tmw
    Trusted Tech

    100+ Posts
    • Dec 2013
    • 222

    ecosys p3150 pressure roller build up

    I'm sorry I might be asking more questions then answering lately but here it goes. We are starting to get into Kyoceras so I don't know everything & I haven't spotted this in the manual yet. We have a number of machines out now but haven't seen this problem yet. We just put one of these in and a month later it had all this build up on the pressure roller. It has oem toner. I cleaned the b/u off & raised the fuser temp the next notch up.

    Just short of two weeks the same problem was happening again. I cleaned the roller off & not sure why it's happening or how to prevent it. I don't remember exactly if it had pressure levers but it was fusing correctly. I wonder if I'm missing some other setting someplace.

    Thank you for any insight you could provide.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22703

    #2
    Re: ecosys p3150 pressure roller build up

    Are you using genuine Kyocera toner? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7934

      #3
      Re: ecosys p3150 pressure roller build up

      Originally posted by blackcat4866
      Are you using genuine Kyocera toner? =^..^=

      He stated OEM toner so I assume this means genuine.

      Paper quality AND the correct weight setting have a big affect on KYO fusers.

      Also check what your client is printing, lots of solid black images?
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • tmw
        Trusted Tech

        100+ Posts
        • Dec 2013
        • 222

        #4
        Re: ecosys p3150 pressure roller build up

        They are using standard 20lb plain paper. It didn't appear to be a cheap brand. It's an accountant, so mostly tax return style forms. It don't recall kyoceras or other printers having a problem with the same conditions.

        Comment

        • kjg
          Trusted Tech

          100+ Posts
          • Mar 2009
          • 111

          #5
          Re: ecosys p3150 pressure roller build up

          On the older 4200 we had this very problem with buildup on the press roller. Kyocera came up with a setting for letter paper type that helped. The following is from a firmware update :

          Improvement for smudges on the press roller
          The fuser temperature control is changed to prevent smudges on the press roller.
          1. Measure for fuser temperature decrease, immediately after starting the paper feed.
          (Before) The temperature of the center of the heat roller decreases about 10 degrees C / 18 degrees F immediately after feeding paper.
          (After) The temperature has been stabilized after paper feed begins.
          2. Adding the target temperature changeable mode to Custom 6
          The new mode that can raise the control temperature of the heat roller is added to Custom 6 as the fuser performance improvement mode, in order to support users who have smudges on the press roller even after setting the default fuser temperature.
          [Custom 6]
          The fuser temperature is raised about 20 degrees C / 36 degrees F.

          You can try setting the paper type to "Custom 6" for letter paper in the affected tray and see if it makes a difference. the machine will take longer to stabilize and first print out time will be longer. But it does help.

          I also made a solid gray test page in PDF format and have the customer print off 3 when needed. He then runs them upside down through the manual feeder set at Cardstock. It will pull the toner buildup off the press roller.

          Its not a perfect fix, but it helps.

          Interestingly, My customer with the problem is also an accountant running premium 20wt paper.

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            VIP Subscriber
            10,000+ Posts
            • Aug 2020
            • 14766

            #6
            Re: ecosys p3150 pressure roller build up

            Originally posted by kjg
            On the older 4200 we had this very problem with buildup on the press roller. Kyocera came up with a setting for letter paper type that helped. The following is from a firmware update :

            Improvement for smudges on the press roller
            The fuser temperature control is changed to prevent smudges on the press roller.
            1. Measure for fuser temperature decrease, immediately after starting the paper feed.
            (Before) The temperature of the center of the heat roller decreases about 10 degrees C / 18 degrees F immediately after feeding paper.
            (After) The temperature has been stabilized after paper feed begins.
            2. Adding the target temperature changeable mode to Custom 6
            The new mode that can raise the control temperature of the heat roller is added to Custom 6 as the fuser performance improvement mode, in order to support users who have smudges on the press roller even after setting the default fuser temperature.
            [Custom 6]
            The fuser temperature is raised about 20 degrees C / 36 degrees F.

            You can try setting the paper type to "Custom 6" for letter paper in the affected tray and see if it makes a difference. the machine will take longer to stabilize and first print out time will be longer. But it does help.

            I also made a solid gray test page in PDF format and have the customer print off 3 when needed. He then runs them upside down through the manual feeder set at Cardstock. It will pull the toner buildup off the press roller.

            Its not a perfect fix, but it helps.

            Interestingly, My customer with the problem is also an accountant running premium 20wt paper.

            Great information!!
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • KYO_OEM
              Senior Tech

              500+ Posts
              • Aug 2011
              • 636

              #7
              Re: ecosys p3150 pressure roller build up

              Sorry for late reply, but i found this post today...

              Settings for older 6th generation printers not longer needed.
              At this new range ( 6th+) it would implemented in service mode/ service settings.
              Incearsing fuser temp and changed transfer voltages.
              (Mediatype Custom 6, 7 + 8 before)
              But attention:
              If fuser would set to "2" instead of "1" there is the possibilty to increase duplex jamming, if bad paper type in use.
              Fusersettings 6th+.JPG

              Comment

              • tmw
                Trusted Tech

                100+ Posts
                • Dec 2013
                • 222

                #8
                Re: ecosys p3150 pressure roller build up

                Fortunately they don't want to duplex.

                Comment

                • KYO_OEM
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 636

                  #9
                  Re: ecosys p3150 pressure roller build up

                  additional information from Kyocera for cleaning from pressroller as "kjg" had written.
                  You don`t need own gray scale printout file, you can use original KYO file implemented in the enclosed PDF file.
                  At "problem" endcustomers we implemented this file to autostart routine each morning...but i can`t upload this file because copytechnet server don`t accept the "autostart" file.
                  It`s a file without extension.
                  Here a picture from content, maybe you can create your own....
                  Autostart02.JPG
                  Attached Files

                  Comment

                  • KYO_OEM
                    Senior Tech

                    500+ Posts
                    • Aug 2011
                    • 636

                    #10
                    Re: ecosys p3150 pressure roller build up

                    i forgot important information:
                    file name MUST BE "02autostart" without any extension.
                    Here are 1 file for printing reports stored on mounted SD card.
                    Remove the extension and try.
                    Attached Files

                    Comment

                    • tmw
                      Trusted Tech

                      100+ Posts
                      • Dec 2013
                      • 222

                      #11
                      Re: ecosys p3150 pressure roller build up

                      As I am new with these, I'd like to make sure I understand setting the custom types. First, I looked in the manual, & it says plain and custom 6 is at normal 2. So does it really make a difference which is set ? I'm reluctant to tell them to change their properties again since it tends to cause confusion for a while. I was experimenting with some other types before and it's inevitable that they call and say it's not working.
                      I replaced the fuser under warrantee and it had a few flecks on the pressure roller again.

                      Comment

                      • KYO_OEM
                        Senior Tech

                        500+ Posts
                        • Aug 2011
                        • 636

                        #12
                        Re: ecosys p3150 pressure roller build up

                        If you use custom 6, fixing temperature will increase about 36 degrees F.
                        But at your system you don`t need it, increasing function would implemented in Service Mode!!
                        See picture and follow the instruction (Screenshot from service manual...)
                        Fuser adjustment.JPG

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22703

                          #13
                          Re: ecosys p3150 pressure roller build up

                          I've altered the press roller cleaning commands a little in this version2.

                          I've removed the 1" square box in the upper left corner that inevitable jams in the fuser. I've increased the white pages to (6). And I've altered that huge black box 8.125" x 7.5" that puts a whole lot of toner back onto the fuser once you're done cleaning it. Now it's just 1/4" x 8.125" to show that it isn't multiple imaging on the last page. I get even better results by adding 3 or 4 drops of fuser oil evenly spaced into the fuser to loosen the toner up.

                          I have tried using the original file, but inevitably I'm disappointed by that 2/3 page solid black page caking up the roller again.

                          I'll be interesting in your thoughts. (Rename the file extension .capt).
                          Attached Files
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • KYO_OEM
                            Senior Tech

                            500+ Posts
                            • Aug 2011
                            • 636

                            #14
                            Re: ecosys p3150 pressure roller build up

                            i will check it when i am back from home office in july-06.
                            But from my experience, there is no additional built up from toner on press roller again by this black areas.
                            This black area will remove the toner instead off built up again.

                            Comment

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