Konica C368 with error C-3425

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  • Tiagocang
    Technician

    50+ Posts
    • Feb 2022
    • 62
    #1

    Konica C368 with error C-3425

    hello, got 1 machine with error C3425 i wanna know if i can do something to try to fix this...
    i changed the fuser for check dcpu and prcb problems and with new fuser dont pop the error.... the fuser had 150k+-

    already changed all thermistors
    Tags: dcpu, error, fuser, thermistors
    • femaster
      Service Manager

      1,000+ Posts
      • May 2011
      • 1469
      #2
      Re: Konica C368 with error C-3425

      Use a VOM to check the continuity on the large white connector. Blue wire is common, probe the two white wires and see if the bulb circuit is intact. Perhaps a bulb gave out, or the thermal "fuse" has popped.
      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

        Comment

        • Albonline
          Service Manager

          1,000+ Posts
          • Sep 2008
          • 1135
          #3
          Re: Konica C368 with error C-3425

          Originally posted by Tiagocang
          hello, got 1 machine with error C3425 i wanna know if i can do something to try to fix this...
          i changed the fuser for check dcpu and prcb problems and with new fuser dont pop the error.... the fuser had 150k+-

          already changed all thermistors
          assuming you in fact cleared the failure?

            Comment

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