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Kenny
08-31-2023, 05:25 PM
Hi Guys,

Iíve got an issue when copying a A3 documents, it puts a burnt mark on one edge of the paper,

if you copy A4 itís completely fine


Has anyone else had this issue before?

Gaffers01
08-31-2023, 05:58 PM
Samples ?

copier addict
08-31-2023, 07:17 PM
Hi Guys,

Iíve got an issue when copying a A3 documents, it puts a burnt mark on one edge of the paper,

if you copy A4 itís completely fine


Has anyone else had this issue before?


Through DF or off glass?

tsbservice
08-31-2023, 07:19 PM
Bent scanner bed I guess...

copyman
08-31-2023, 11:17 PM
Definitely need more information to help you. One thing that comes to mind is if the A4 paper is being fed short edge first it could be missing a defect on edge of drum, trans belt, fuser, etc.

Kenny
09-01-2023, 02:29 PM
Through DF or off glass?
On both the glass and thought the ADF

Synthohol
09-01-2023, 03:05 PM
while applying good upward pressure to the front left corner of the scanner try making another copy.
some users like to think the scanner is a good place to put a whole case of paper on while filling the trays.

Synaux
09-05-2023, 12:02 AM
Hi Guys,

It puts a burnt mark on one edge of the paper,


What is a burnt mark?
Upload photo/scan of the issue.

the_teck
09-05-2023, 08:58 AM
Bent scaner bed. Remove covers from left side of scaner (white cover), remove left side cover (T shape cover, black, 3 screws, it's the vertical one in the back, left side of machine). Under there you will find some screws (white) that hold the flatbed. Rise front corner of scaner (the one not supported by anything) till horizontal (use a level if you want to be accurate, check levelness of machine and adjust scaner accordingly). When horizontal, tighten the screws mentioned. Check copy. If still needed, in front of camera you have a screw msrked with red paint. Turn it one way a quarter turn. Try to remember how mich you turned and original position. Try copying. If worse, go the opposite way a quarter turn from original position. From here you will have an idea. Do not turn that screw more than a quarter as it will be difficult to return to original position (it's a very precise one).
LE: I assume you allready cleaned the mirrors and lenses.

avecosat
09-06-2023, 08:04 AM
I had something similar on a C364e, it was like a burn in a corner only in copy and scan. I had to change the lens and adjust the mirrors.

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