We have several 1250 and 1200 machines in the field jamming with 2101 jam codes. I have gone through the trouble shooting guide with little luck. Tried new transfer unit and cleaning unit. Full pms on all the machines with new drums and developer. If anybody has any ideas I am open to suggestions. They have the latest and greatest firmware as well.
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Re: Konica press 1250 jam 2101
We are having that jam code on a new install as well. 58,000 clicks and 72 2101 jams. Information in bulletin 1124 didnt help. Including replacing jamb.Comment
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Re: Konica press 1250 jam 2101
Try good paper 1051 1052 they all have this problem!!Comment
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Re: Konica press 1250 jam 2101
It just started on one of my 1052's. All paper sources are affected. The environment is 75F 44% humidity. The drum claws function normally and are recently replaced. The jammed paper frequently tries to follow the drum and flips over, entering the fuser upside-down. If you get the jammed page near the drum it statically adheres to the drum.
I've come to the conclusion that we're losing separation voltage, and the paper is still statically attracted to the drum. I've tried a different transfer belt assembly, cleaned and greased contacts, DIPSW 51-1:1, 51-0:0, tried various transfer offset settings with no change. DIPSW 57-4 and 57-5 make no difference either way. We've got an HVT on order.
Has anyone had any success fixing this? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Konica press 1250 jam 2101
in paper tray settings, choose separation priority and i have also moved the drum claw solenoid so the claws have less clearance for the paper to get stuck in.
but yes, better paper will help tremendously.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: Konica press 1250 jam 2101
The drum claws are new and working properly. I'm disturbed that the jammed paper is not discharged. If the paper does not discharge, there's no way it can pass.
The HVT on the imaging drawer did not help. I also imported the machine settings from a year ago. At this stage it will not pass a single page of any type of paper. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Konica press 1250 jam 2101
I've got a 1250 doing this also, cleaned and rebuilt the separation claw assembly with new claws/springs, also set lead edge transfer to "value separation". Customer is running really flimsy paper and in portrait mode and it's a humid environment, basically a perfect storm. I've even slowed the speed down in process mode with no help.
Is it Friday yet?Comment
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Re: Konica press 1250 jam 2101
When in doubt, try tray 4, still jams though. I flipped the drum claw spring on the end of the shaft that actuates the drum so the claws were up at all times but it still jams.Comment
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Re: Konica press 1250 jam 2101
Where does the paper end-up?WhateverComment
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Re: Konica press 1250 jam 2101
I battled this exact issue with W.B. Mason paper on 2 951s right next to each other. Could barely get a copy out of either machine. I Read on here that this machine is very picky about what paper it likes. Brought a carton of Universal paper in and ran the entire carton between the 2 machines without 1 single jam. Just saying. The paper wasn't any heavier it was just another brand.Comment
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Re: Konica press 1250 jam 2101
Stopped right at the drum, paper is trying to wrap around the drum but the claws are stopping but its still jamming. Took the customers paper and tried to run their job on our showroom 1250 with 20k on it, exact same jams. Then we tried running it on a c1085 with +15 k on and we still got jams at the secondary transfer. Paper paper paper.....Comment
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