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  1. #1
    Senior Tech 100+ Posts
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    how to get A4 instead of 8 1/2 x 11 paper size ?

    hi everyone
    i have a develop 454e
    when i put A4 paper in tray 1 it shows 8 1/2 x 11 and shows 11*17 when i put A3 and this give me problems when i print i have to select tray manually it doesn't print directly ,
    i appreciate any possible help about this
    thanks in advance

  2. #2
    Field Supervisor 2,500+ Posts
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    Re: how to get A4 instead of 8 1/2 x 11 paper size ?

    What county code are you using? Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  3. #3
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: how to get A4 instead of 8 1/2 x 11 paper size ?

    sevice mode marketing area...
    And Star Trek was just a tv show...yeah right!

  4. #4
    Field Supervisor 500+ Posts
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    Re: how to get A4 instead of 8 1/2 x 11 paper size ?

    Does it recognise the correct size in tray 2? If it does then it's not an area problem but a tray 1 fault.
    In my experience this fault is nearly always caused by a break in the wiring on the tray size (sliding) block.

  5. #5
    Master Of The Obvious 10,000+ Posts
    how to get A4 instead of 8 1/2 x 11 paper size ?

    blackcat4866's Avatar
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    Re: how to get A4 instead of 8 1/2 x 11 paper size ?

    Am I missing something here? How about selecting paper tray settings > standard sizes > metric? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Junior Member aussieducker's Avatar
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    Re: how to get A4 instead of 8 1/2 x 11 paper size ?

    if its only tray 1 reading wrong size, then change out the size detection sensors at rear of tray (the assembly with tray lift motor).
    Had this the other day all other trays correct except tray 1.

  7. #7
    Senior Tech 100+ Posts
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    Re: how to get A4 instead of 8 1/2 x 11 paper size ?

    Quote Originally Posted by emujo View Post
    What county code are you using? Emujo
    212 morocco

    Quote Originally Posted by Mr Spock View Post
    sevice mode marketing area...
    ok thank you i will try that

    Quote Originally Posted by tech51 View Post
    Does it recognise the correct size in tray 2? If it does then it's not an area problem but a tray 1 fault.
    In my experience this fault is nearly always caused by a break in the wiring on the tray size (sliding) block.
    yes in try 2 it recognize A4 ,and in tray 1 it shows 8 1/2 x 11 instead of A4 !

    Quote Originally Posted by blackcat4866 View Post
    Am I missing something here? How about selecting paper tray settings > standard sizes > metric? =^..^=
    ok thank you i will try to find tray settings where ever they are

  8. #8
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: how to get A4 instead of 8 1/2 x 11 paper size ?

    Even if the machine is set to metric it will still pick up inch paper. I have a lot of machines with mixed letter size and A4 paper.
    That has its own gremlins. Change the tray out or look for a problem on the tray.
    Whatever

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