Ok we have a c253 that had the c-2152 ( I think that's right) code (transfer belt position problem)
I sent a tech with new belt assembly with the updated detection plate to fix it (already had the detection sensor assy put in), he didn't make sure the belt fit flush into the machine, he locked it down with the front an rear guides even though the belt wasn't in all the way, shut the door and then it was all over, never could get the door open on site, the door latch wedged in with the transfer belt handle. We had to swap the machine out.
Back at the shop the door is eventually opened and the belt put in correctly.
Now we have new issues. The first copy out has a brushed effect on black print only with black developer coming out on the first 4 inches of the lead edge of the first copy, and only the first copy, all other single or multiple copies are OK, it won't do it again until we turn the machine off then back on. Take that Black Imaging unit out and place in another machine and it does fine, we put the original belt back in still does it. Put another belt from another machine in and it still does it, same with a new transfer roller, new imaging unit, and even another detection sensor assy. The new IU didn't start putting developer on the page immediately but has started again after about 20 copies.
What is different about the absolute very first copy than all the others afterwords? It does stabilizer at boot up, but running subsequent stabilization's haven't done it.
We will dig further today. I've got 4 tech trying to get this one figured out. Any help would be appreciated.
Oh and a tip "make sure the gears are engaged when you change the belt for heavens sake".
I sent a tech with new belt assembly with the updated detection plate to fix it (already had the detection sensor assy put in), he didn't make sure the belt fit flush into the machine, he locked it down with the front an rear guides even though the belt wasn't in all the way, shut the door and then it was all over, never could get the door open on site, the door latch wedged in with the transfer belt handle. We had to swap the machine out.
Back at the shop the door is eventually opened and the belt put in correctly.
Now we have new issues. The first copy out has a brushed effect on black print only with black developer coming out on the first 4 inches of the lead edge of the first copy, and only the first copy, all other single or multiple copies are OK, it won't do it again until we turn the machine off then back on. Take that Black Imaging unit out and place in another machine and it does fine, we put the original belt back in still does it. Put another belt from another machine in and it still does it, same with a new transfer roller, new imaging unit, and even another detection sensor assy. The new IU didn't start putting developer on the page immediately but has started again after about 20 copies.
What is different about the absolute very first copy than all the others afterwords? It does stabilizer at boot up, but running subsequent stabilization's haven't done it.
We will dig further today. I've got 4 tech trying to get this one figured out. Any help would be appreciated.
Oh and a tip "make sure the gears are engaged when you change the belt for heavens sake".
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