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  1. #1
    Senior Tech 100+ Posts
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    i series reset tools

    Hi everybody

    I wanna ask KM provide reset tools for i series?

    Best regards,

  2. #2
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: i series reset tools

    Are you solving specific problem or just in case?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  3. #3
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    Re: i series reset tools

    Quote Originally Posted by tsbservice View Post
    Are you solving specific problem or just in case?
    HI tsbservice,

    One C250i has issue that boot up only 25%, later on I will take CPUB and SSDB for testing.
    I consider when CPUB is not relative with this case, I can initialize it with this tools like the procedure on previous 4e series.

  4. #4
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: i series reset tools

    Change the STRB and update the firmware to G00- B6

  5. #5
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    Re: i series reset tools

    Thank you Bix.

    Since I tried the following :
    - Enter the tech Rep mode by reset key + main SW on
    - Enter the load FW mode by stop key + main SW ON

    They all display 25% boot up screen with black dot only, so I'm not sure the condition of CPUB is ok or not.

  6. #6
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    i series reset tools

    copier tech's Avatar
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    Re: i series reset tools

    Quote Originally Posted by jwai View Post
    Thank you Bix.

    Since I tried the following :
    - Enter the tech Rep mode by reset key + main SW on
    - Enter the load FW mode by stop key + main SW ON

    They all display 25% boot up screen with black dot only, so I'm not sure the condition of CPUB is ok or not.
    With the iseries you use the small button behind the control panel to load firmware.

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  7. #7
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: i series reset tools

    one way to test storage board is to remove it and see if it will load firmware. it wont load controller though

  8. #8
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: i series reset tools

    and the 8 series reset tool is used for i series as well

  9. #9
    Senior Tech 100+ Posts
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    Re: i series reset tools

    Quote Originally Posted by copier tech View Post
    With the iseries you use the small button behind the control panel to load firmware.

    Yup, I really use this way attempt to load the B6 firmware.
    However, it stay on 25% boot up screen with up left corner dot only.

  10. #10
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    Re: i series reset tools

    Quote Originally Posted by Woxner View Post
    and the 8 series reset tool is used for i series as well
    I don't have this tool

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