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  1. #21
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    Re: Bizhub 250i error c-c164

    Quote Originally Posted by bzq View Post
    Did that, tested everything OK, did the recover, told me to do the FW, after FW still C-C164
    Diagnostic tool should piont you to the faulty part (CPU board or SSD board). Replace it and update FW (select correct machine model).
    In my case it was a CPU board.

  2. #22
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    Re: Bizhub 250i error c-c164

    Quote Originally Posted by REGSIS View Post
    Diagnostic tool should piont you to the faulty part (CPU board or SSD board). Replace it and update FW (select correct machine model).
    In my case it was a CPU board.
    diagnostic tool marks everything as OK

  3. #23
    Service Manager 1,000+ Posts
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    Re: Bizhub 250i error c-c164

    Quote Originally Posted by bzq View Post
    diagnostic tool marks everything as OK
    the code say's the cpu has the wrong firmware. there is not a way to clear the cpu board as far as i know. you will probably have to replace it.

  4. #24
    Certified Konica Expert 2,500+ Posts
    Bizhub 250i error c-c164

    Synthohol's Avatar
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    Re: Bizhub 250i error c-c164

    can you boot into trouble reset, access service mode and see if full diagnostics will work?
    verify the machine and type are correct booting from a firmware stick if you havent already.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #25
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    Re: Bizhub 250i error c-c164

    I am experiencing an error with my bizhub c250i. The error code is c-c164, and after the error is displayed, the machine reboots. I have accessed Tech Mode, updated the firmware to the latest version, but the error persists.tristan tate I also tried changing the type model according to the service manual, but it did not make any difference. Unfortunately, I couldn't find any information about this error on infohub (Europe).

  6. #26
    Certified Konica Expert 2,500+ Posts
    Bizhub 250i error c-c164

    Synthohol's Avatar
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    Re: Bizhub 250i error c-c164

    Quote Originally Posted by shannu44 View Post
    I am experiencing an error (silly link).
    well that was a non motivating link dumped in the post. was that intentional?
    we all make typing errors, i just hope you arent spamming this thread for that silly link because that would be lame.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  7. #27
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub 250i error c-c164

    Quote Originally Posted by Synthohol View Post
    well that was a non motivating link dumped in the post. was that intentional?
    we all make typing errors, i just hope you arent spamming this thread for that silly link because that would be lame.
    The bots are getting smarter I think they're using chat gpt and integrated their links in real questions. How do you imagine new registered user to make this mistake incidentally
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  8. #28
    Certified Konica Expert 2,500+ Posts
    Bizhub 250i error c-c164

    Synthohol's Avatar
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    Re: Bizhub 250i error c-c164

    using using the "posts awaiting moderation" feature would be impossible in a forum this popular.
    im trying to remember if there is a feature in vBulletin that wont let you post in any forum until they do a welcome new user post in a designated forum.

    Quote Originally Posted by tsbservice View Post
    The bots are getting smarter I think they're using chat gpt and integrated their links in real questions. How do you imagine new registered user to make this mistake incidentally
    i was being polite today.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  9. #29
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub 250i error c-c164

    Quote Originally Posted by Synthohol View Post
    using using the "posts awaiting moderation" feature would be impossible in a forum this popular.
    im trying to remember if there is a feature in vBulletin that wont let you post in any forum until they do a welcome new user post in a designated forum.


    i was being polite today.
    Yes and being polite is good for most of the time. I'm happy camper too... well 😊 most of the time.
    Being a tech is great job, nobody can turn my screwdriver, period. It makes me feel good.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  10. #30
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    Re: Bizhub 250i error c-c164

    Quote Originally Posted by Synthohol View Post
    can you boot into trouble reset, access service mode and see if full diagnostics will work?
    verify the machine and type are correct booting from a firmware stick if you havent already.
    Yes at this point i can, it marks everything as OK.

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