Hey guys, today i had customer complaining jam relase knob rotating freely without rotating fuser belt and fuser rollers.
Besides that fuser works ok during printing, it just can not be turned by hand if paper jam in fuser.
I had that problem years ago on C1060l and i can not find now in my documentation what specific gear was culprit in that time.
Customer is not really close to me and i should drive few hours just to see what gear i need to order so if somebody had this issue and know which gear is culprit in this case, that would be helpful.
If i remember good, that problematic gear is not scheduled for replacement in periodic maintenance.
Besides that fuser works ok during printing, it just can not be turned by hand if paper jam in fuser.
I had that problem years ago on C1060l and i can not find now in my documentation what specific gear was culprit in that time.
Customer is not really close to me and i should drive few hours just to see what gear i need to order so if somebody had this issue and know which gear is culprit in this case, that would be helpful.
If i remember good, that problematic gear is not scheduled for replacement in periodic maintenance.
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