What is the dumbist customer comment/question you've heard?

[joshuadenmark]

Re: What is the dumbist customer comment/question you've heard?

All my customers are dumb ;-) no just kidding most are really nice.

But a couple of weeks ago I had a dumb printer, you know the really cheap kind, with just an LED and no display, the LED was blinking indicating an error what so ever...
I logged on via the web-interface to see what this error could be: "Remove outdoor paper jam!" (in Danish) it was a rainy day so I didn't really want to go outdoor...

[ignacio.cortez]

Re: What is the dumbist customer comment/question you've heard?

All my customers are dumb ;-) no just kidding most are really nice.

But a couple of weeks ago I had a dumb printer, you know the really cheap kind, with just an LED and no display, the LED was blinking indicating an error what so ever...
I logged on via the web-interface to see what this error could be: "Remove outdoor paper jam!" (in Danish) it was a rainy day so I didn't really want to go outdoor...

Ahhhhh...... Engrish!!!!!!

Ya this is because they take the Original English Manual, translate it to Japanese, then translate it back to English Then Possibly to other Language then back to English.

Engrish is a term used for Japanese to English Translations that do not make sense. (Just goolge it and you'll see really hilarious pics and posts)

[fixthecopier]

Re: What is the dumbist customer comment/question you've heard?

Someone called the shop one day and ranted about his copier. He was tired of this and we needed to do something now.

My girls response... "Sir, you have had the machine for two and a half years, and the only call we have for you is a toner delivery , 1 year ago." They had the paper loaded wrong.

[slimslob]

Re: What is the dumbist customer comment/question you've heard?

Not many dumb copier customer questions that I can recall. I did have a cumputer user once ask me which one was the "Any Key". Did what a friend did when he got that question. Got out the lable maker, made a label saying ANY KEY, and stuck it on the front of the space bar.

[Big Durbs]

Re: What is the dumbist customer comment/question you've heard?

I Once had a customer who asked " can we double side copy onto OHP's " ..

trying to keep my best straight face I said " yes , but only on the NON see through ones ! "

[bobbykerr]

Re: What is the dumbist customer comment/question you've heard?

Can't believe the amount of customers who ask if I can convert a mono copier into a colour one!!!!!

[gneebore]

Re: What is the dumbist customer comment/question you've heard?

Can't believe the amount of customers who ask if I can convert a mono copier into a colour one!!!!!

Not surmising. Many of the black and white mfp's are color scanners. But you brought up a funny memory concerning typewriters. Way back when electronic typewriters were becoming popular a feature was spellcheck. At least once a day some customer would ask about adding "that new spellchecker" to their IBM selectric.

[ignacio.cortez]

Re: What is the dumbist customer comment/question you've heard?

If a Copier has a "WHITE" scanner light, it can scan in color,
if it has a "GREEN" light, only Monochrome :-)

[KapeKopyTek]

Re: What is the dumbist customer comment/question you've heard?

Savin 8035 donated to a local charter school for "the best and brightest" (single digit ranking nationally). Machine is in the main lobby, and everyone (faculty and student body) prints to it copies from it. A year ago we found it jamming due to M&Ms in the registration area. This last time, the drum "somehow" got scratched. As I had it torn apart for cleaning and part replacement, any number of these Poindexters approached me and asked if they could print/copy something. Really? Captain Obvious was NOT in the building that day......

[Phrag]

Re: What is the dumbist customer comment/question you've heard?

I Once had a customer who asked " can we double side copy onto OHP's " ..

trying to keep my best straight face I said " yes , but only on the NON see through ones ! "

That sounds like something I'd ask, immediately after being woken up from a mildly disturbed sleep.

[landmark tech]

Re: What is the dumbist customer comment/question you've heard?

My personal favorite is when the little old lady yells she's going to throw it down the stairs if we can't fix it, it's on wheels ma'am; just push it so you don't hurt yourself. I also like it when they say it's my piece of crap, actually you bought it and it's all yours. I would have bought something that would have suited my usage and needs.

[Phrag]

Re: What is the dumbist customer comment/question you've heard?

I'm sure everyone has come across this type of description at some point: It's not working.

[slimslob]

Re: What is the dumbist customer comment/question you've heard?

I'm sure everyone has come across this type of description at some point: It's not working.

At least once a week.

[hobietacker]

Re: What is the dumbist customer comment/question you've heard?

[QUOTE=Copier Whisperer;60259]I once had a customer ask if we had a copier that used less paper.[/QUOTE

with the copier disassembled on the floor and you can not even reach the copier, I have had countless clueless customers ask if they can run a copy., Are they just that freaking dumb or what.

[Phrag]

Re: What is the dumbist customer comment/question you've heard?

I once had a customer ask if we had a copier that used less paper.

with the copier disassembled on the floor and you can not even reach the copier, I have had countless clueless customers ask if they can run a copy., Are they just that freaking dumb or what.

They are, in their own roundabout way, asking you to please put the machine back together (after spending an hour or more taking it apart) so they can copy a slightly humorous office joke.