How dumb can they be?

[blackcat4866]

duplexing transparencies! WooHoo! LOL

I have this theory about teachers: They start out smart, but each generation of students sucks up some of thier intelligence, until there is none left.

My chess coach used to say always play others that are better than you. You will play up to them, and learn from them. =^..^=

[Lotec]

School and banking....

I had a customer (woman) in a bank, who used old ink jet labels in a Ricoh 1060 copier. They fell off, and got stuck to everything in the copier. Reg roller, drum, developer etc. The drum and cleaning blade had to be replaced. And a LOT of the developer leaked out. It had to be replaced, and I had to work for a long time. We billed them about 1800 dollars for the parts and job.
The next day she did the same again. And in the following weeks it happend another 4 times...
We had to take a copy of the repair costs (now over 10 000 dollars) and hang it on the wall behind the copiers so she would learn...

Schools....
1. Femal teacher tried to feed a knitted sweater in the bypass tray. You will not believe how deep inside the machine it came before it stopped.

2. Male teacher tried to copy on sandpaper. He liked the way it looked. Of course the drum and everything inside got sanded. It was not cheap..
And a few weeks later he did it again but this time with microgrits (P1000 or 1200). Same results in the end..
And a few weeks later he tried to copy on aluminium foil. That messed up the electronics..

3. Another teacher (female) tried to feed t-shirts in the copier because she was told that she could make printed t-shirts with the copier..

4. Another teacher thought the copier was so dirty inside, so he took it outside and used a garden hose and washed it very good inside. And that was the end of that copier.

5. A female teacher tried to sit on the copier, and make copies of her private parts... Not so smart on a Ricoh 2045. The frame got twisted, and the machine stopped - with copies of her private parts stuck inside...

6. At an office they used the fuser to heat hot dogs for lunch. . .

and so on...

After this I thought about teaching my kids at home....

[fixthecopier]

[quote=

6. At an office they used the fuser to heat hot dogs .. [/quote]
That is why they are teachers... because they are so smart. I never thought of that, no more cold lunches for me!

[banginbishop]

Yes its an old thread but.....

received a call: kyocera 4035 - replace the waste toner

called the customer and said: if you open the door and remove the clear rectangle to the left and put a new one in.

customer: but you still need to come out as it says we need toner

me: ok, have you toner?

customer: yes

me: can you put some in and the machine will work for you.

customer: but you still need to come out as it only does 1 or 2 copies and stops.

me: Thats because you need to replace the toner

customer: ok but its now doing lines

me: ok i'll come out but if the machine needs toner you will be charged.

customer then cancelled the call 5 minutes later.

The customer has had the machine for more than 3 years

[ICEMAN]

i got a call yesterday that we sent the wrong toner to a customer so i get some toner and head out there when i get there the lady working is crabbing at me until we get to the machine (a ricoh 2045) were i noticed the toner was installed backwards. which damaged the hoper cause she was tryin to jam it there. as i left i told as many ppl i seen that it was backwards so they could make sure the rest of her day was nice

[FMC]

I had the exact same fault about 2 weeks ago, what moron doesn't know what way a toner bottle fits into a machine.

On a side note I'm off to fix a machine with no power tomorow, who wants to bet its the plug or the customer at fault.

[Koosie]

Customer called one day and complained that her machine is dead. I ask her if it's plugged in and turned on. She said yes. I ask her (I get this a lot) if any lights are on. She said yes, but its not the toner light, she knows how that looks because she had replaced toner before, its the other one that almost looks like the toner light, but has stripes in it.
It is difficult to help stupid people because they think they are smart, and its difficult not to laugh!

[FMC]

I had the exact same fault about 2 weeks ago, what moron doesn't know what way a toner bottle fits into a machine.

On a side note I'm off to fix a machine with no power tomorow, who wants to bet its the plug or the customer at fault.

Update

It was the stupid customer.They didn't know to switch on the machine after it went into standby.Nice waste of time!!!

[pacman]

Got one yesterday!

Panasonic DP 30 series. Customer could not scan to their workstation. We told them that if they fall offline to reboot the copier. They did that. I asked them to reboot the computer real quick to see if it came on.....

The response?







"My computer has been off all morning."

What. The. Heck? No WONDER you can't scan *facepalm*.

[mrwho]

Not copier-related, and it happened about 10 years ago, but heck, it shows that people won't even learn what they're supposed to.

Working on a company that sold computer parts. Notice that we didn't sell to end-users, we only sold to other computer shops, so you'd expect that the guys you spoke to knew about their job, right?

Right.

Customer: I need a videocard for this PC I've got...
Me: Okay. Will that be a PCI or AGP card?
Customer: It's an IDE card!
Me: Huh... I don't think they make them like that nowadays...

I couldn't call him dumbass - he was the boss's friend!

[KenB]

Maybe he was looking for an ISA card??

[mrwho]

Maybe he was looking for an ISA card??

Dunno, maybe, but if he was a computer expert, he should know the difference between ISA and IDE... I think... Maybe my mind is twisted - ok, I *know* it is, but heck, not *that* twisted!

[KenB]

Maybe it was code, and he was trying to tell you something, like "Ise-a-idee-ot".

Just guessin'...

[Frostwolf]

A few of dumb calls I've seen off the top of my head.

1. Teacher with jamming problems, had to explain that she should cut the bunny rabbit shapes out after making the copies not before.

2. Another school, Machine won't do anything, asked them to check to see if it was plugged in on machine and wall, and check both power switches. Says all of them are good. 75 mile drive, had to wait 45 min to get to machine, and its not plugged into the wall at all. You know 75 miles doesn't matter to them.

3. Another teacher, jamming problems when using black construction paper, on a B&W machine. Ummmm?

4. Guy calls for blank copies on a EP2100, about 70 miles out, I figure he's hit the button for the charge grid. Nope he vacuumed out all the Developer to clean his machine. Umm, didn't think to bring developer with me. Sigh....

5. National guard wanted to save money and move machine themselves. Calls for bad copies and broken hing on doc feeder. They laid a Konica 7130 on its back in the truck, almost all the developer poured out of machine. By the way that was a 3hr drive one way, I still haven't learned to take developer with me, even if the machine only has 20k copies on it.

6. Girl pours EP4300 black toner into CF900 color copier. Her boss caught her before machine was closed up and who knows what would have happened. So the boss told her to vacuum it out, she gets a shop vac and sticks the nozzle down the toner opening. Turns on vac, in the blow position. Took me 6 hrs to clean that machine up, took them days to get most that toner cleaned up, and still toner on products on his shelves a year later. Before the new ceiling went in, you could see where the mushroom cloud impacted for a few years after that.

7. Call for mouse in machine, What do you mean by "we got most of it out"?

8. Didn't actually witness this one, but at a factory, a doctor of some sort, went to every machine in the place, ripped off the platen from each original cover, and told the customer that the original covers where to heavy for his employees to lift up and down all day.

9. Spots on copies, Customer tried to clean the drum with paint thinner, $15 cleaning blade call is now $250+ call

That's all off the top of my head for the last 15 years or so.

But the last one

10. EP9760, Coffee spilled in machine, at toner hoppers no less. Burned up power supply. Charge them cost only $1200, but he got me back, unbeknown to me I meet his daughter through a friend of friend, and we got married. So I'm still paying for it

[mrwho]

I meet his daughter through a friend of friend, and we got married. So I'm still paying for it

Been there, done that!

Now that almost makes everything worth it, doesn't it? Almost...