Copier says open component but every component is closed

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  • jemmanuil
    Junior Member
    • Apr 2020
    • 3

    Copier says open component but every component is closed

    I own a konica minolta bizhub c452 used copier. The first time i turned it on it showed a little arrow on the screen indicating that the component door just under the inks is open. However, this door is closed. I tried turning on and off many times but the message persists.
    What can i do?
    Thanks
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Copier says open component but every component is closed

    Originally posted by jemmanuil
    I own a konica minolta bizhub c452 used copier. The first time i turned it on it showed a little arrow on the screen indicating that the component door just under the inks is open. However, this door is closed. I tried turning on and off many times but the message persists.
    What can i do?
    Thanks
    as an end user do you have the knowledge to use a multi meter?

    if you intend on servicing this yourself ( NOT recommended ) you better buy/locate a service manual.

    what happens in you open that door? does the message stay the same or does it change.

    i would recommend hiring a TRAINED Tech.

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: Copier says open component but every component is closed

      Wrong forum.
      Phil is right.
      As for calling toners inks, it would be nearly impossible to guide you with such a knowledge.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • jemmanuil
        Junior Member
        • Apr 2020
        • 3

        #4
        Re: Copier says open component but every component is closed

        Originally posted by phil b.
        as an end user do you have the knowledge to use a multi meter?

        If you intend on servicing this yourself ( not recommended ) you better buy/locate a service manual.

        What happens in you open that door? Does the message stay the same or does it change.

        I would recommend hiring a trained tech.
        i tried opening and closing the door many times as well as turning off and on the power of the photocopier but the annoying message is there still.
        Thanks

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35063

          #5
          Re: Copier says open component but every component is closed

          As tsbservice said "wrong forum."

          The Newbie Check In forum is intended for what its name indicates, New Members checking in so that we have a chance to get to know a little about you, or at least you are here and have the intelligence to understand that this is not where you post problems and questions. There is a Technical Forum for the make MFP in question. Use it. All techs who work on that make and model will then get to see your post and might be able to help you.

          Comment

          • bob marley
            Service Manager

            1,000+ Posts
            • Jan 2012
            • 1339

            #6
            Re: Copier says open component but every component is closed

            Originally posted by slimslob
            There is a Technical Forum for the make MFP in question. Use it. .
            ( https://www.copytechnet.com/forums/konica-minolta/ )
            Live for yourself and you will live in vain. Live for others, and you will live again

            Comment

            • LOVABOY
              Junior Member
              • Nov 2024
              • 5

              #7
              I own a konica minolta bizhub c458 brand new copier. The first time i turned it on it showed a little arrow on the screen indicating that the component door just under the bypass tray is open. However, this door is closed. I tried turning on and off many times but the message persists.
              What can i do?
              Thanks

              Comment

              • LOVABOY
                Junior Member
                • Nov 2024
                • 5

                #8
                IMG-20241125-WA0033.jpg Screenshot_20241126-035837.jpg good morning

                Comment

                • LOVABOY
                  Junior Member
                  • Nov 2024
                  • 5

                  #9
                  Hello

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 7931

                    #10
                    Originally posted by LOVABOY
                    Check the sensor & actuator that detects when the door is open.

                    Surprised you found a new C458 this is a discontinued model now.




                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931

                      #11
                      Originally posted by LOVABOY
                      Check the sensor & actuator that detects when the door is open.

                      Also check the loom that connects the main machine to the lower paper deck this could have got damaged during transport.

                      Surprised you found a new C458 this is a discontinued model now.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • LOVABOY
                        Junior Member
                        • Nov 2024
                        • 5

                        #12
                        Originally posted by copier tech

                        Check the sensor & actuator that detects when the door is open.

                        Also check the loom that connects the main machine to the lower paper deck this could have got damaged during transport.

                        Surprised you found a new C458 this is a discontinued model now.
                        please, where on the machine can i find the sensor?

                        Comment

                        • LOVABOY
                          Junior Member
                          • Nov 2024
                          • 5

                          #13
                          good morning

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22699

                            #14
                            It sounds to me like you're going to need some help with this problem. Experienced service techs are available in your area. =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

                            • femaster
                              Service Manager

                              1,000+ Posts
                              • May 2011
                              • 1417

                              #15
                              Originally posted by LOVABOY
                              I own a konica minolta bizhub c458 brand new copier. The first time i turned it on it showed a little arrow on the screen indicating that the component door just under the bypass tray is open. However, this door is closed. I tried turning on and off many times but the message persists.
                              What can i do?
                              Thanks
                              Just to give you a helping hand, this is the "Newbie Check-in" area, designed for new users to post about themselves. You are unlikely to get very many responses in this area since this is not the area for technical questions / problems. Start a NEW topic here:
                              Last edited by femaster; 2 weeks ago.
                              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                              Comment

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