FW updates, when do you do it?

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  • techsxge
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2022
    • 660

    #16
    Re: FW updates, when do you do it?

    Originally posted by buzz
    Thanks to all the feedback! All good stuff.

    I concluded that there needs to be a solid and concrete reason to update, this may be at the set up for some, or later on when you see fit for others. It really might depend on the customer needs and trouble that arises and the service department personnel to do so.

    I am going to do a taboo thing and piggy back on this thread and ask where do you get HP firmware updates for old machines? I noticed its not there on the hp website support for older models anymore. O how I wish I saved the files over the years updating different HP models.
    @copier tech may have them on hand

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    • anothertech
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2007
      • 1756

      #17
      Re: FW updates, when do you do it?

      I update the firmware when I go out to the machines for a service call. Better to be proactive. I've seen many times where techs are troubleshooting a problem and it turns out they just needed to update firmware. All that time and money wasted.
      Last edited by anothertech; 02-09-2023, 02:09 AM.

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      • wingit
        Technician

        Site Contributor
        50+ Posts
        • Feb 2011
        • 84

        #18
        Re: FW updates, when do you do it?

        Originally posted by Hansoon
        Definitely not (except of security issues) since I learned already in the old days: "Never Touch a Running System"

        Will never forget that I once gave the nice working EP-5400 (yes, I'm THAT old) in my BIL's office a good clean out of courtesy. I left a bricked machine with a blade flip and a damaged selenium drum.

        Hans
        Hi Hansoon,
        The EP-5400 what I remember had a organic drum, your thinking of the EP-8600 Ep-8601, Ep-850, EP-550 POS. All Dogs in the U.S.
        I am probably your age, Ep-450 cadmium , I am independent, I don't upgrade as well, only when I.T. wants to proceed. Working on Canon and some Minolta's.
        Give a man a fish he eats for a day,Teach a man to fish he eats for a Life time.

        Comment

        • adecanmin
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2010
          • 284

          #19
          Re: FW updates, when do you do it?

          It's nice not having to use brasso anymore to clean those toxic selenium drums

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36751

            #20
            Re: FW updates, when do you do it?

            Originally posted by adecanmin
            It's nice not having to use brasso anymore to clean those toxic selenium drums
            But you use it any less?

            Comment

            • adecanmin
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2010
              • 284

              #21
              Re: FW updates, when do you do it?

              Originally posted by slimslob
              But you use it any less?

              Ha Ha
              I haven't used any since the 80s.

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              • Vincent128
                Trusted Tech

                Site Contributor
                250+ Posts
                • Sep 2015
                • 342

                #22
                Re: FW updates, when do you do it?

                The Gallium Arsenic drums were prettier than the Selenium drums I always thought.

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3347

                  #23
                  Re: FW updates, when do you do it?

                  Hi Hansoon,
                  The EP-5400 what I remember had a organic drum, your thinking of the EP-8600 Ep-8601, Ep-850, EP-550 POS. All Dogs in the U.S.
                  I am probably your age, Ep-450 cadmium , I am independent, I don't upgrade as well, only when I.T. wants to proceed. Working on Canon and some Minolta's.
                  You're right. The EP-5400 introduced in 1989 had an OPC drum.
                  My mistake, I was confused about the machine type. The machine of my BIL I had ruined was an EP-550Z introduced in 1984 and that one had a Selenium drum. The one with the cross-hatched surface. When I saw it for the first time, thought it was damaged

                  Feeling suddenly VERY old..........

                  Hans
                  “ Sent from my Intel 80286 using MS-DOS 2.0
                  https://www.copytechnet.com/images/smilies/biggrin.png

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22927

                    #24
                    Re: FW updates, when do you do it?

                    Originally posted by Hansoon
                    You're right. The EP-5400 introduced in 1989 had an OPC drum.
                    My mistake, I was confused about the machine type. The machine of my BIL I had ruined was an EP-550Z introduced in 1984 and that one had a Selenium drum. The one with the cross-hatched surface. When I saw it for the first time, thought it was damaged

                    Feeling suddenly VERY old..........

                    Hans
                    LOL! Just thinking that not many folks here remember those machines. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • eddy out
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Oct 2016
                      • 359

                      #25
                      Re: FW updates, when do you do it?

                      Recently the machines are being set up to update firmware automatically, except for security reasons. But, as for me, never unless it has a purpose. If it ain't broke, don't fix it. I've made some nice lamps from used drums.

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8100

                        #26
                        Re: FW updates, when do you do it?

                        Originally posted by techsxge
                        @copier tech may have them on hand
                        Thanks, yes we can help if required.

                        Printer Firmware Download
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • techsxge
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jan 2022
                          • 660

                          #27
                          Re: FW updates, when do you do it?

                          Originally posted by blackcat4866
                          LOL! Just thinking that not many folks here remember those machines. =^..^=
                          I was not even born when that machine was introduced. My Parents didnt even knew each other in 1984 sooooooo

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                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7910

                            #28
                            Re: FW updates, when do you do it?

                            Young or old doesn't matter with some things like common sense.

                            Back on topic: each to their own.
                            It's clear to me that old school techs prefer principal-
                            If it ain't broke, don't fix it, while others including me are more adventurous.

                            Who's is right really doesn't bother me as long as I can fix my own stupidity.
                            Last edited by tsbservice; 02-13-2023, 08:35 PM. Reason: grammar
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                            • Copier Mechanic
                              Technician

                              50+ Posts
                              • Mar 2023
                              • 89

                              #29
                              Re: FW updates, when do you do it?

                              Originally posted by blackcat4866
                              +1 on that. I've seen plenty of machines bricked by firmware updates, and relatively few fixed by them. I have to have a reason to update, before I do. =^..^=




                              What do you mean by BRICKED??

                              Comment

                              • slimslob
                                Retired

                                Site Contributor
                                25,000+ Posts
                                • May 2013
                                • 36751

                                #30
                                Re: FW updates, when do you do it?

                                Originally posted by Copier Mechanic
                                What do you mean by BRICKED??
                                Made useful as a boat anchor only.

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