How many techs are in your service department?

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  • rar0411
    Technician
    • Dec 2009
    • 20

    #46
    2 of us here in uk with 250+ machines in a 150 mile radius doing all the servicing pm and installs and that doesnt include EPOS which I mainly do

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    • Albonline
      Service Manager

      1,000+ Posts
      • Sep 2008
      • 1088

      #47
      around 130 last time i checked, lost 25 a few months ago during a merger with danka. we were konicas largest independent dealer until we got eaten up by monica.

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      • travi
        Trusted Tech

        Site Contributor
        100+ Posts
        • Jan 2008
        • 129

        #48
        We have 3 techs working on Sharp. I will try working on anything else that customers call about.

        Comment

        • lorenrupe
          The Great Land

          50+ Posts
          • Jan 2010
          • 57

          #49
          we have 7, 4 I.T. and 3 Copier
          Loren Rupe
          Valley Business Machines Inc.

          Comment

          • deva

            #50
            10 person in dept...

            Comment

            • YouthAttack
              Technician
              • Mar 2010
              • 37

              #51
              18 field techs and 2 seniors that handle all the networking and problem machines we cant figure out.
              we cover all LA county up to Bakersfield and San Luis Obispo

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              • spaceman99
                Senior Tech

                100+ Posts
                • Jul 2009
                • 174

                #52
                1500 yes 1500 and thats just copiers

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                • DWise
                  Senior Tech

                  500+ Posts
                  • Apr 2010
                  • 898

                  #53
                  We have 3 Techs that go on-site... 3 techs that stay in office... and 2 engineers (networking gurus, etc..)
                  Do for one what you wished you could do for everyone. - Andy Stanley

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                  • collme
                    Ricoh tech

                    Site Contributor
                    100+ Posts
                    • Apr 2010
                    • 221

                    #54
                    i work for ricoh uk so unable to count how many in our company lol

                    Comment

                    • n25an
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2008
                      • 1030

                      #55
                      we have one service manager... one refurbishing tech.... one network engineer, one copier tech, one install tech... I function as the last three so we have three techs onsite... lmao...
                      Sad To Say I Don't Have a Life
                      I do this stuff on the weekends too

                      Comment

                      • lonesome

                        #56
                        Me. I do everything. If I can't, I am the one who is tasked to find someone who could.

                        Comment

                        • ukyo
                          Technician

                          50+ Posts
                          • Aug 2008
                          • 51

                          #57
                          n our branch, we have 3. A tech supervisor, senio tech (me) & a trainee. We're handling 400+ Konica Minolta & Riso units..

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                          • expom
                            44 Years in the game
                            • Feb 2008
                            • 22

                            #58
                            Just the 3 of us....

                            Comment

                            • kingpd@businessprints.net
                              Senior Tech

                              500+ Posts
                              • Feb 2008
                              • 919

                              #59
                              Originally posted by djbass
                              Me, Myself & I. Servicing about 200 field contract machines, inhouse printers, faxes, computers, POS equipment, binders, shredders, time clocks, laminators, generally anything and everything 'office equipment'.

                              Why? Cause management says 'We can't afford another tech', yet every week they're pushing out at least another 1 or 2 machines into the field heh.
                              That's how I am.

                              Comment

                              • aligis
                                Technician
                                • Jul 2010
                                • 56

                                #60
                                2 for copier and
                                1 is network and computer tech and half copier tech.

                                Comment

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