Canon service support tool
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when the C1 starts, i get a screen that shows
Diagnostics
Continue Boot
Installation
Clear server
Version Info
Then I hit installation and i get a screen that shows
Parallel port
Network
USP
Then i hit the network and i get a screen that says " Ethernet interface is not configured"
Comment
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Check to see if the dip switches are in download mode.
If anything , you should continue to boot.
I believe that installation tab is for reloading process.
It probably has no firmware or is currupted.
This is not where you configure network settings.
Call for service again.Attached FilesComment
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If this is the C1 that had the HDD replaced or was missing - it has no Firmware loaded on it !!**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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As buzz light year will say... booyah!!! The HDD is empty.Attached FilesComment
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C1
I took the cables off and reinstalled, notice the ethernet board seemed loose the two little screws were missing, reinstalled and then it booted up normal into setup, and it let me continue with setup, instead of previous error "Ethernet device not configured"
all looks fine prints from network fine, thanks for your input appreciate it.
Check to see if the dip switches are in download mode.
If anything , you should continue to boot.
I believe that installation tab is for reloading process.
It probably has no firmware or is currupted.
This is not where you configure network settings.
Call for service again.Comment
-
I took the cables off and reinstalled, notice the ethernet board seemed loose the two little screws were missing, reinstalled and then it booted up normal into setup, and it let me continue with setup, instead of previous error "Ethernet device not configured"
all looks fine prints from network fine, thanks for your input appreciate it.
Good work.Comment
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**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
Comment