Canon service support tool

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16084

    #196
    Originally posted by kim0170
    im trying to network one of my irc 3200 but when the C1 starts up, and i hit the installation button it says ethernet board not configured, anyone know what i can do?

    READ PDF.
    imagePass C1 SG.pdf
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396

      #197
      I'm not aware of a installation button??

      There should be a Run setup tab when you start to set up the C1.

      I gave her that already Teckat. She's looking for a easy way to fix her problems.

      Comment

      • kim0170
        Technician
        • Oct 2010
        • 31

        #198
        when the C1 starts, i get a screen that shows

        Diagnostics
        Continue Boot
        Installation
        Clear server
        Version Info


        Then I hit installation and i get a screen that shows

        Parallel port
        Network
        USP

        Then i hit the network and i get a screen that says " Ethernet interface is not configured"




        Originally posted by SCREWTAPE
        I'm not aware of a installation button??

        There should be a Run setup tab when you start to set up the C1.

        I gave her that already Teckat. She's looking for a easy way to fix her problems.

        Comment

        • nick55
          Technician

          50+ Posts
          • Jun 2010
          • 51

          #199
          need to be a technician first

          Comment

          • SCREWTAPE
            East Coast Imaging

            Site Contributor
            2,500+ Posts
            • Jan 2009
            • 3396

            #200
            Check to see if the dip switches are in download mode.

            If anything , you should continue to boot.

            I believe that installation tab is for reloading process.

            It probably has no firmware or is currupted.

            This is not where you configure network settings.

            Call for service again.
            Attached Files

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16084

              #201
              Originally posted by SCREWTAPE
              I'm not aware of a installation button??

              There should be a Run setup tab when you start to set up the C1.

              I gave her that already Teckat. She's looking for a easy way to fix her problems.


              If this is the C1 that had the HDD replaced or was missing - it has no Firmware loaded on it !!
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • SCREWTAPE
                East Coast Imaging

                Site Contributor
                2,500+ Posts
                • Jan 2009
                • 3396

                #202
                As buzz light year will say... booyah!!! The HDD is empty.
                Attached Files

                Comment

                • kim0170
                  Technician
                  • Oct 2010
                  • 31

                  #203
                  C1

                  I took the cables off and reinstalled, notice the ethernet board seemed loose the two little screws were missing, reinstalled and then it booted up normal into setup, and it let me continue with setup, instead of previous error "Ethernet device not configured"

                  all looks fine prints from network fine, thanks for your input appreciate it.



                  Originally posted by SCREWTAPE
                  Check to see if the dip switches are in download mode.

                  If anything , you should continue to boot.

                  I believe that installation tab is for reloading process.

                  It probably has no firmware or is currupted.

                  This is not where you configure network settings.

                  Call for service again.

                  Comment

                  • SCREWTAPE
                    East Coast Imaging

                    Site Contributor
                    2,500+ Posts
                    • Jan 2009
                    • 3396

                    #204
                    Originally posted by kim0170
                    I took the cables off and reinstalled, notice the ethernet board seemed loose the two little screws were missing, reinstalled and then it booted up normal into setup, and it let me continue with setup, instead of previous error "Ethernet device not configured"

                    all looks fine prints from network fine, thanks for your input appreciate it.
                    Isn't that ironic.

                    Good work.

                    Comment

                    • kim0170
                      Technician
                      • Oct 2010
                      • 31

                      #205
                      Hopefully i can get some work done without issues for a while..



                      Originally posted by SCREWTAPE
                      Isn't that ironic.

                      Good work.

                      Comment

                      • joher
                        Technician
                        • Apr 2008
                        • 43

                        #206
                        i need sst any one help me,
                        joher786@hotmail.com

                        Comment

                        • ilham
                          Junior Member
                          • Oct 2010
                          • 3

                          #207
                          please i really need ir 5570 service manual .... send to my email akhtree@yahoo.co.id

                          Comment

                          • SCREWTAPE
                            East Coast Imaging

                            Site Contributor
                            2,500+ Posts
                            • Jan 2009
                            • 3396

                            #208

                            Please O please

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16084

                              #209
                              Originally posted by ilham
                              please i really need ir 5570 service manual .... send to my email akhtree@yahoo.co.id

                              sg.JPG
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

                              • joher
                                Technician
                                • Apr 2008
                                • 43

                                #210
                                Hi friends i am looking for sst tool and system software for IR 2200 and ir2800 copier could any one help me please ..

                                Comment

                                Working...