Canon service support tool

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  • Netmania
    replied
    Re: Canon service support tool

    Need Canon SST. Please email me aniruth_f@hotmail.com. Thank you in advance

    Leave a comment:


  • copier tech
    replied
    Re: Canon service support tool

    Originally posted by TvojjKott
    Hello.
    Does anyone have latest firmware and SST for Canon IR C5045i?
    My email: maksim143@inbox.lv
    Yes, we are happy to help.

    Please contact us at either web link below.


    Leave a comment:


  • TvojjKott
    replied
    Re: Canon service support tool

    Hello.
    Does anyone have latest firmware and SST for Canon IR C5045i?
    My email: maksim143@inbox.lv

    Leave a comment:


  • Krutistor
    replied
    Re: Canon service support tool

    Не могли бы вы выслать прошивку для ir c3520i, у меня SST.
    Krutistor@gmail.com

    Leave a comment:


  • mfilipow
    replied
    Re: Canon service support tool

    Hi guys,
    some years ago I bought a C9070 Pro with a GX300, and only used the Fiery for first (with another machine). Now I try to use the printer but there is an ID and PIN configured which I don't know, so from what I was able to find on the net, the firmware needs to be reloaded with the SST. I never used the tool before but otherwise I am quite comfortable with servicing canon imagerunners (having at least 6 different copiers from C7000, C9000 and C7200 families).

    Could you maybe provide me with the up to date version of the SST and firmware for the C9070 Pro?
    I would appreciate that,

    Thanks a lot
    Michael

    Leave a comment:


  • copier tech
    replied
    Re: Canon service support tool

    Originally posted by Obtex
    Hey. Does anyone have Canon IR2020 firmware and SST?
    my mail - oskars@stals.id.lv

    Happy to help, drop us an email.

    Firmware Update - Printer & Copier Firmware


    Leave a comment:


  • Obtex
    replied
    Re: Canon service support tool

    Hey. Does anyone have Canon IR2020 firmware and SST?
    my mail - oskars@stals.id.lv

    Leave a comment:


  • Jeffram
    Guest replied
    Re: Canon service support tool

    I need the Service Support Tool and firmware for an ir345. Thank you very much.
    jeffy.ellis@gmail.com

    Leave a comment:


  • copier tech
    replied
    Re: Canon service support tool

    Originally posted by RII
    Can you please send firmware to r2@r2creations.com for irA 6055, I have SST.

    Thank you O Gracious One!

    -r

    Happy to help, drop us an email.

    Firmware Update - Printer & Copier Firmware




    Leave a comment:


  • RII
    Guest replied
    Re: Canon service support tool

    Can you please send firmware to r2@r2creations.com for irA 6055, I have SST.

    Thank you O Gracious One!

    -r

    Leave a comment:


  • teckat
    replied
    Re: Canon service support tool

    Adobe Acrobat

    User Support Tool _Procedure Link

    Leave a comment:


  • charm5496
    replied
    Re: Canon service support tool

    Originally posted by omater
    Hi. I need service support tool too.
    I need it to reload software to IR 1023N
    Please send me it to email: xerviteca@gmail.com
    You do not need SST to load firmware on a 1023. It comes with it's own tool and use a USB cable. You may want to purchase a service manual.

    Leave a comment:


  • omater
    replied
    Re: Canon service support tool

    Hi. I need service support tool too.
    I need it to reload software to IR 1023N
    Please send me it to email: xerviteca@gmail.com

    Leave a comment:


  • teckat
    replied
    Re: Canon service support tool

    [QUOTE=jio9000;1518793]
    Originally posted by teckat
    where can i get a Flash ROM PCB to purchase for a canon ira c5235a , after a pcb 1 swap from fmx xxx xxx to a" fmx xxx(001) the correct serial" because of a e355-004 ( board mismatch error) i began getting e602-0001 error , thought it was the hard drive so i tried re-flashing (HDD) Format all error" i tried a supposingly working hard drive from a similar machine , and got the same error ...i was told by another tech that the Flash Rom may have been corrupted . this may all be as a result of a pcb 1 swap from (001) pcb 1, re inserted the old pcb which was booting now i'm getting the same error


    It has been noted that certain refurbished Main Controller PCB 1's have a Flash Rom attached.

    Since these refurbished boards were pulled from a previous machine, the Flash Rom that comes with them might contain information about that previous machine.
    The E748, 9000 code is a system error and would indicate that the Flash Rom information does not match the information related to the particular machine.

    If there's a Flash Rom PCB installed on the refurbished Main Controller PCB 1 and the machine displays an E748, 9000 code with this board installed, remove the Flash Rom and install the one from the old Main Controller PCB or a brand new one.

    as of 2018
    The SATA-FLASH PCB ASSEMBLY is no longer available through parts and can only be provided by CUSA hardware engineering. 800-528-2830





    Flash ROM for all models:

    Counter Memory-----------------check online Google
    FM4-1259-000

    imageRUNNER ADVANCE C5235/C5235A -----------------must use this Main pcp forr 5235 model > never SWAP
    Main controller 1:

    FM0-0353-000

    imageRUNNER ADVANCE C5235/C5235A/C5240/C5240A/C5250/C5255
    Hard Drive:

    FM0-0318-000










    Leave a comment:


  • jio9000
    replied
    Re: Canon service support tool

    Originally posted by teckat


    are u trained tech ???

    HDD's out of the box "Do Not Contain Printer Firmware"
    for e602, u need Printers Firmware > Canon HDD for your model > Canon SST ( Service Support Tool )

    Install SST
    Download Firmware
    Open SST> Register Printer Firmware
    Format the HDD (with HDformat file_shown in printer firmware menu) using selection of
    single mode through SST,
    Then install printer Firmware

    NOTE:

    if u receive HD Format error with a OEM Canon HDD, the
    Flash ROM PCB could be corrupted

    The part numbers for the Hard Disk Drive for this series machine have been updated.
    The new numbers are as follows:


    FK2-9008-000 iRA 6055 / 6065 / 6075

    FK4-1550-000 iRA 6275 / 6265 / 6255


    3 methods for using the CDS to update Firmware

    Method 1:

    The technician is onsite, enters service mode on the copier, selects the updater and has the machine attach to the CDS where the firmware is brought to the machine and the technician may select a version to apply and manually install the firmware.

    Method 2 :

    The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect to the CDS to obtain Firmware.
    The Firmware will reside on the device until such time as a service technician visits the device and manually applies the Firmware.

    Method 3:

    The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect with CDS, obtain the firmware and apply it automatically without any intervention of a technician.
    [QUOTE=teckat;827532] where can i get a Flash ROM PCB to purchase for a canon ira c5235a , after a pcb 1 swap from fmx xxx xxx to a" fmx xxx(001) the correct serial" because of a e355-004 ( board mismatch error) i began getting e602-0001 error , thought it was the hard drive so i tried re-flashing (HDD) Format all error" i tried a supposingly working hard drive from a similar machine , and got the same error ...i was told by another tech that the Flash Rom may have been corrupted . this may all be as a result of a pcb 1 swap from (001) pcb 1, re inserted the old pcb which was booting now i'm getting the same error

    Leave a comment:

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