Canon service support tool

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  • teckat
    replied
    Re: Canon service support tool

    Originally posted by riemsllc
    Thanks for the help --

    I did what you said, and heres what I got:

    DC-CON: 61.02
    R-CON: 02.03
    SDL-STCH: 04.01
    MN-CONT: 66.05
    RUI: 65.13
    LANG-ENG(FR,DE,IT,JP): 66.05
    MEAP: 66.04
    BOOTROM 51.01_C
    CNT-Type: 432


    So, any suggestions how to upgrade this - is it even possible. Im very tech savy, was a DELL,HP field tech before becoming a firefighter. I looked o n the Canon website and didn't see anything about upgrading firmware for a download.

    Can anyone assist? Unfortunately only thing I can offer are FD T-Shirts I do appreciate all the help I've gotten on this site, you guys are absolutely great.


    Thanks Gary

    -----------------

    can help/ check your PM/

    or> what is your e-mail
    Last edited by teckat; 03-01-2014, 07:33 PM.

    Leave a comment:


  • riemsllc
    Guest replied
    Re: Canon service support tool

    Thanks for the help --

    I did what you said, and heres what I got:

    DC-CON: 61.02
    R-CON: 02.03
    SDL-STCH: 04.01
    MN-CONT: 66.05
    RUI: 65.13
    LANG-ENG(FR,DE,IT,JP): 66.05
    MEAP: 66.04
    BOOTROM 51.01_C
    CNT-Type: 432


    So, any suggestions how to upgrade this - is it even possible. Im very tech savy, was a DELL,HP field tech before becoming a firefighter. I looked o n the Canon website and didn't see anything about upgrading firmware for a download.

    Can anyone assist? Unfortunately only thing I can offer are FD T-Shirts I do appreciate all the help I've gotten on this site, you guys are absolutely great.


    Thanks Gary

    Leave a comment:


  • teckat
    replied
    Re: Canon service support tool

    iR5185

    Before attaching an imagePASS-H1 with ver 2.0, verify that Color imageRUNNER C5185/C5180/C4580/C4080 has copier
    firmware of the following versions or later:

    System Software (MN-CONT) 78.17
    Language 78.17
    BootROM 75.04C*
    RUI 78.15
    DCON 60.02
    RCON 2.02(for ZC)
    4.01(for ZD)
    G3 FAX 80.01
    Finisher-X1 4.03
    Finisher-W1/W2 Stacker 5.01
    Finisher-W2 Saddle 5.01
    Fisher-X1 5.01
    Punch 5.02
    MEAP 78.17
    Wireless LAN(NB-W1) Kernel 1.11
    *NOTE: The imagePASS-H1 is supported for use with the C-type BootROM ONLY.

    READ THE POSTED PDF ON H1:
    HAS INFORMATION & INSTALL INFO for H1 V2.0

    also don't forget to update the H1 Print drivers
    http://www.usa.canon.com/cusa/suppor...ersAndSoftware





    ---u can check 5185 Printer version in various ways--


    Hit COUNTER CHECK button on the control panel>
    bottom left corner of the display will show will show the serial number, the iR model and the version series

    easy way--shows all information
    Print a Copy Service Report, or Firmware Version, or P-Print 1) Go into Service Mode
    2) Hit Function

    3) Hit Misc-P
    4) Hit P-Print
    5) Hit OK

    u need that P PRINT (has all printer settings) keep it stored // one with printer> one with key op
    hopefully the original factory settings (LOOK UNDER COVER ON FRONT DOOR WHEN OPEN) is still present

    u can check what ver. is loaded on H1 Fiery
    Copier > Option > Int-Face > CNT-Type

    CNT-Type: EFI Controller Connection
    Display Value:
    416= ColorPASS-GX100
    419= PS print server unit- H1 (type A)
    424= PS print server unit- H1 (type B)
    427= PS print server unit- H1 V 1.1
    428= ColorPASS-GX100 V1.1
    431= PS print server unit-H1 V2.0
    432= PS print server unit-H1 V1.2
    433= ColorPASS-GX100 V1.2
    435= ColorPASS-GX100 V2.0

    H1 System Software v2.0 was released on 4/18/2008
    FK2-4435-000 1 CD-ROM, System S/W, v2.0 Disk 1 of 4
    FK2-4436-000 1 CD-ROM, System S/W, v2.0 Disk 2 of 4
    FK2-4437-000 1 CD-ROM, System S/W, v2.0 Disk 3 of 4
    FK2-4468-000 1 CD-ROM, System S/W, v2.0 Disk 4 of 4



    Point to note:
    the FIXING UNIT FOR THIS PRINTER COST> Between $900.00 & 1,200.00
    Attached Files

    Leave a comment:


  • riemsllc
    Guest replied
    Re: Canon service support tool

    Good evening guys,

    I'm a firefighter who bought a Canon 5185 for our end training school to handle all the materials we print. We are a low profit school and got this at a steal from a town auction ($100) yes you read that right.

    We got nothing at all in support, materials, help, anything.

    I'm trying to get this machine up to speed software wise. Took a week to get it online, another two days to get the email send working. Now I'm trying to use Fiery vue and can't until I upgrade the software to 2.0

    can someone please help me figure out what's needed to ensure the machine will take the 2.0 upgrade. I see this sst stuff and got confused.

    I have all the 2.0 stuff for the h1 but don't want to start something I can't reverse.

    Any help would be greatly appreciated. I can be emailed at goodloffg@gmail.com

    Thanks for all your help on here.

    Leave a comment:


  • JustManuals
    replied
    Re: Canon service support tool

    Originally posted by molson
    i need lastest support tool markolson1025@yahoo.com

    Need need need. and no manners to boot. Don't hold your breath
    .

    Leave a comment:


  • molson
    replied
    Re: Canon service support tool

    i need lastest support tool markolson1025@yahoo.com

    Leave a comment:


  • Ron314
    replied
    Re: Canon service support tool

    Hee Hee I kinda figured that, I now have a parts machine listed in the appropriate section.

    Ron

    Leave a comment:


  • teckat
    replied
    Re: Canon service support tool

    Originally posted by Ron314
    ehhhem, this is a really long thread but it does have in the title something that I probably need. Does anybody have a SST? I got nothing to trade for it, just a happy face.


    Ron
    ----------------------------------

    Without a Printer Models Firmware/ CANON SST is a Useless Program

    + SST without it's Manual to a novice user is also Useless

    Leave a comment:


  • JustManuals
    replied
    Re: Canon service support tool

    A happy face isn't going to do it.

    Leave a comment:


  • Ron314
    replied
    Re: Canon service support tool

    ehhhem, this is a really long thread but it does have in the title something that I probably need. Does anybody have a SST? I got nothing to trade for it, just a happy face.


    Ron

    Leave a comment:


  • bipc
    replied
    Re: Canon service support tool

    now here's a refreshing question, not asking or demanding for SST or firmware but just didn't read the "CANON" on the topic's title (this part of the forum is for CANON COPIERS ONLY) sorry

    Leave a comment:


  • Fortion
    replied
    Re: Canon service support tool

    you have any update for sony printers?

    Leave a comment:


  • f1624982@rmqkr.net
    Guest replied
    Re: Canon service support tool

    OK, no problem, I will continue the discussion only on the thread that I opened in June.
    Code:
    [URL]http://www.copytechnet.com/forums/canon/78147-canon-ir1022if-network-issue.html[/URL]
    Thanks for past and future help for me and the others. All of you are doing a great job here. That's why, many search terms we use on google related to printing/scanning we are pointed here. This place has relevant content on many real issues regarding dedicated tech equip.

    Leave a comment:


  • teckat
    replied
    Re: Canon service support tool

    Originally posted by f1624982@rmqkr.net
    Sorry to bother such a private group. I'm not a beggar, I'm just a person in need. I work for the government of a small and poor country and in these days I'm forced to fix things with no money. We have this Canon ir1022if for very long time and it was mostly kept in the warehouse. It has only 25000 copies in almost 10 years of service. Now we need to have it working as a networked scanner only and unfortunately it has some networking problems that, I, as an unexperienced fellow, thought that those problems can be solved by rewriting the internal firmware. I dont know much about this domain but I have to choose between throwing it away or save it for a limited functionality usage.
    My mistake was to believe that even this problem can be solved asking for help from professionals of this field. I already opened a thread and got some extraordinary detailed feedback from 'teckat' and also from 'bipc' whom I thanks for all the help they gave me. I dont have the necessary tools and the most important 'the knowledge' to face this issue.
    I dont want to argue with anybody, but I dont think appropriate to be considered a detestable person just because of my tech curiosity. Maybe I have little knowledge in this field of activity but this cannot be used as an excuse for making wrong assumptions too easy, if you understand what I mean. This smells like 'USA vanity'.
    Anyway, having thousands of posts doesn't make you special. Only the recognition and appreciation of the others can be used as a tool to measure such thing.
    I know that knowledge is power but sharing it is powerful.
    Once again, sorry for interrupting this 6 years source of wisdom with my incredible impertinence, muis tule.
    ================================================== =======


    If u are still experiencing LAN & RUI issues > have u consulted your IP Provider ??

    Are there any Government restrictions ?? (Security)

    Please elaborate on what u have tried so far ?
    -------------------------------------------------------------------
    SEND FUNCTION=Standard for iR1022i/22iF only

    PRINTER FUNCTION=
    UFRII LT
    (Standard for iR1018/22A/22F/22i/22iF),
    PCL 5e/6 (Standard for iR1022i/22iF)

    Interface=iR1022i/iF Ethernet (100Base-TX/10Base-T), USB2.0

    Have u downloaded Canon ScanGear Tool

    or--
    iR Toolbox for iR1018/1022 series
    Scan application for iR1018/1022 series. This MF toolbox is for 32/64bit Windows OS.

    iR Toolbox for iR1018/1022 series

    ---------------------------------
    Drivers/ Customer Manuals

    iR1022iF

    Leave a comment:


  • Eric1968
    replied
    Re: Canon service support tool

    Originally posted by f1624982@rmqkr.net
    Sorry to bother such a private group. I'm not a beggar, I'm just a person in need. I work for the government of a small and poor country and in these days I'm forced to fix things with no money. We have this Canon ir1022if for very long time and it was mostly kept in the warehouse. It has only 25000 copies in almost 10 years of service. Now we need to have it working as a networked scanner only and unfortunately it has some networking problems that, I, as an unexperienced fellow, thought that those problems can be solved by rewriting the internal firmware. I dont know much about this domain but I have to choose between throwing it away or save it for a limited functionality usage.
    My mistake was to believe that even this problem can be solved asking for help from professionals of this field. I already opened a thread and got some extraordinary detailed feedback from 'teckat' and also from 'bipc' whom I thanks for all the help they gave me. I dont have the necessary tools and the most important 'the knowledge' to face this issue.
    I dont want to argue with anybody, but I dont think appropriate to be considered a detestable person just because of my tech curiosity. Maybe I have little knowledge in this field of activity but this cannot be used as an excuse for making wrong assumptions too easy, if you understand what I mean. This smells like 'USA vanity'.
    Anyway, having thousands of posts doesn't make you special. Only the recognition and appreciation of the others can be used as a tool to measure such thing.
    I know that knowledge is power but sharing it is powerful.
    Once again, sorry for interrupting this 6 years source of wisdom with my incredible impertinence, muis tule.
    First of all : I'm not a Canon tech, but I love these "I want SST version xxxx, send in my email"-posts. I'm into Ricoh, Kyocera, Oki, and sometimes HP, and in very few cases Canon (allthough Canon and HP are often the same...) so I can't help you with firmware. There are a lot of people posting requests for firmware, manuals, bulletins etc. When you give it to them, you won't be hearing from them again. So when first-time-posters are asking for these things people here can act a little suspicious.

    Leave a comment:

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