canon irc3380 jams

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  • lightningjeremy
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 139

    #1

    canon irc3380 jams

    i have a 3380 with some jamming issues. very spuratically it jams exiting the fuser, the lead edge just past the black paper guide. the machine has 175k on the meter, the fuser was rebuilt less than 20k ago with oem parts. the machine has the updates to the lower door and paper guides as well. please help. thanx
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Post some jam codes.

    It helps when jam codes or posted.

    Comment

    • mrfixit51
      Lead Service Technician

      1,000+ Posts
      • Oct 2008
      • 1975

      #3
      I believe these have the same foam pad issue for the black plastic guide above the fuser exit, sticky pads can create this jamming issue...
      "Once a King, always a King, but once a Knight is enough!"

      Comment

      • Dalamar
        Trusted Tech

        100+ Posts
        • Oct 2006
        • 117

        #4
        BUMP for co-worker!!!

        delay jam at PS13, he's past the foam pad issues
        Notatechie - "I am trying, but I don't know how to go into Service Mode. If I just go in and press *then 2, than 8, then * it does not do anything."
        SCREWTAPE - "Try harder.."


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        • SCREWTAPE
          East Coast Imaging

          Site Contributor
          2,500+ Posts
          • Jan 2009
          • 3396

          #5
          Just as Mr Fixit suggested.

          There's delivery flapper that sits right above the exit delivery of the fixing unit. Not the one on the fixing assy, Its on the right side door.

          There are pads on the ends of the flapper,left side and right side. they get sticky and the flapper gets stuck to them. Check that if you haven't.

          The no.2 circle is what we are referring too.
          Attached Files

          Comment

          • mrfixit51
            Lead Service Technician

            1,000+ Posts
            • Oct 2008
            • 1975

            #6
            That is the one I am referring to as well, gonna have to wait on lightningjeremy to let us know what he can see...
            "Once a King, always a King, but once a Knight is enough!"

            Comment

            • lightningjeremy
              Trusted Tech

              100+ Posts
              • Jul 2009
              • 139

              #7
              the pads are in good shape, no sticking

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Originally posted by lightningjeremy
                the pads are in good shape, no sticking

                what are the jam codes
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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