Canon Ir3300 Error E000-E007

[Guest]

Hi all,

I am new to photocopy business. I live in indonesia and have one ir3300. in the last few week my canon copier had repeatly problem, the error code some times e000, e002, e007.

I have change fixing film (just the film not a unit), but repeatly had error e007.

The fixing unit rotation is havier then before. I know this because i had remove the Fuser unit (FG6-6040-000) from the machine and manually rotate the gear. I try to put paper inside the fuser unit and turn the gear, but the paper cannot get into the fuser unit, just stuck outside the fuser. Can anyone help me what seem to be the problem.

I know that E007 had something with film rotation. Is there a part that i need to replace?

Thanks

[SCREWTAPE]

Did you clear the error code first.

Are you you familiar with this procedure at all.

I know you said your new to this world.

[dipo_alam]

Yes I have clear the error from the service mode.

I have The problem is that the fuser cannot pull the paper. What should i Do, replace the whole Fusser Assy FG6-6040-000 or other parts?

[blazebusiness]

Replacing the entire fuser will certainly fix the problem- that is if you don't want to invest more time in trying to figure out why paper will not feed into the fuser when you manually turn the gear. When you look at the fuser inlet and turn the gear - are the sleeve and lower roller both turning? Did you remove all the old grease and apply new grease when you replaced the sleeve? Sounds like when you reassembled the fuser something was put back together improperly.

[SCREWTAPE]

I would replace the fuser unit.

[nallard84]

I would try the fixing film assembly and possibly the pressure roller and check the cleaning roller as well. The cleaning roller might be gunked up with hardened toner which will destroy the pressure roller and cause rotational and heating errors.

[rosaro75]

remove and rotate the fuser unit by hand. check film is rotating or not. if not rotating grease inside the film may be dry. wipe it and reapply the grease(not normal grease) or dc12 fuser oil lightly. and now try to rotate. if not rotate properly, then check pressure roller bush. it may be worn-out.
if film rotate properly then change the film or if original film you just paint with whitener on the white square mark on film in sensor side

[dipo_alam]

Hi Thanks all for the answer. Where i can get the greese? Is there any brand that recomended? Or any specification that i should know about the greese?

[rosaro75]

don't search for costly grease. use xerox dc12 fuser oil. it is light and and smoother. get it little from dc12 user. or clc1150 fuser oil.

[blazebusiness]

Personally I would use only the origional grease. Grease and oil are very different. Trying to save money can end up costing more time and money. Play it safe. Precision Roller has fixing film grease in a syringe that will do 50 sleeves for less than $40. Part# S4800.

[Bill Agudelo]

nallard84 is right on the money.

Chances are the cleaning roller is bad. Remove it and try the unit.

also, the pressure roller may be bad (rubber detached from the core)

[rosaro75]

Personally I would use only the origional grease. Grease and oil are very different. Trying to save money can end up costing more time and money. Play it safe. Precision Roller has fixing film grease in a syringe that will do 50 sleeves for less than $40. Part# S4800.

i tried with $1200 cost grease also. i got more copies when using fuser oil. especially in 4570 i got film rotation problem even i put original grease. then i tried with fuser oil. it was ok for compatible film too. costliest things only not solution, the easiest may be good solution.

[dhanesh]

hey error code 007 in ir 3300 is fixing film not rotating properly its a chance to not rotate fixing film and fixing film counter (top side in fixing assembly) is fault or white mark in fixing film is may damaged or erased. U can use sony or panasonic white greese to use lubricate fixing fil use little lubrication only not much more greese it may be make jam in fixing film, befor make lubrication in film and heater coil u must clean use a cotton cloth , e000,003 codes come with fault of fixing unit may be chance of line voltage problem too...