Canon IRC 5180 copying issues

[r&s]

Canon IC 5180 copying quality issues. Having issues only when using ADF or glass. Printing works fine. When copying I get a slight red background throughout the whole page. I also get lines that move around. This only happens when photo copying. Its got me baffled. Machine only has 45,000 page count.

[zoraldinho]

Canon IC 5180 copying quality issues. Having issues only when using ADF or glass. Printing works fine. When copying I get a slight red background throughout the whole page. I also get lines that move around. This only happens when photo copying. Its got me baffled. Machine only has 45,000 page count.

I'm very interesting.Let we see some scans.

[philip1davies]

Magenta backround

hello

Have you tried auto gradiation ?
This is a mode the user can re-calibrate the printer with the scanner
Also
How many colour copies has the Magenta drum done ?
How old is the M drum ?

The reason I ask these questions is the drum can do as little as 35k or as much as 80k it all depends on the age / number of copies / and the level of coverage. ( heavy graphics or toner coverage will reduce the life of the drum as much as 40%)
I can instruct you how to obtain the drum info aswell as the auto gradiation if you want.

Cheers
Philip
Canon engineer for over 30 years

[charm5496]

clean your optics and adjust the CCD then run the auto gradation.

[D_L_P]

...a slight red background...45,000 page count.

Red as in Red, and not magenta right? It sounds as if there is a problem with the red channel in the CCD unit. I'd try replacing the CCD and turn it in for warranty since it has only 45k.
Maybe a R-CON clear and re-entering the values for the CCD might work too.

[charm5496]

i do not think the CCD would be covered under the manufacturer warranty cost would have to be greater than $300 or under 90 days from time of install.