canon ir5020i e602-003 no Harddisk

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  • satitjangdee
    Technician
    • Jun 2011
    • 49

    #1

    [Dead] canon ir5020i e602-003 no Harddisk

    The error code point to Harddisk fault but the machine no harddisk. How to solve.
    First, screen come up with the error code. I look for H/D but non, so I reseat 2 DIMM at the DC controller and main board.
    After that the screen never come on, green light is up.

    How to do guru?
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8104

    #2
    Re: canon ir5020i e602-003 no Harddisk

    This model DOES have a HDD!

    It's located in the left scanner section of the machine (if i'm correct) top left area.

    Before replacing the hard drive try reloading the firmware.

    However if now you are getting nothing on the screen after you reseated the board etc I would suggest that you left a connection off!
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • satitjangdee
      Technician
      • Jun 2011
      • 49

      #3
      Re: canon ir5020i e602-003 no Harddisk

      Thank a lot! I will find it.

      Comment

      • laitang
        Senior Tech

        500+ Posts
        • Nov 2012
        • 627

        #4
        Re: canon ir5020i e602-003 no Harddisk

        Try replacing the hard disk drive and downloading the system software.
        ir-5020i_hdd.JPG

        Comment

        • northernlife
          Senior Tech

          500+ Posts
          • Sep 2011
          • 847

          #5
          Re: canon ir5020i e602-003 no Harddisk

          oh and they decided to glue the shit out of the ide cable. You will need an oem hdd to get this puppy going. I believe these are encrypted disks and you cannot do the .ini trick to get it to write to a non oem drive like the 2200's.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: canon ir5020i e602-003 no Harddisk

            Originally posted by satitjangdee
            The error code point to Harddisk fault but the machine no harddisk. How to solve.
            First, screen come up with the error code. I look for H/D but non, so I reseat 2 DIMM at the DC controller and main board.
            After that the screen never come on, green light is up.

            How to do guru?
            --------------------------------------------


            try this before replacement/ a complete defrag of HDD

            E602-0003:
            While simultaneously holding down the 1 and 9 keys, turn on the copier's power so that the device will perform a hard disk write abort error recover session. Warning: This recovery process requires the checking of every sector of the entire HDD, and as such will take an extended period of time.

            a NG at end will mean u need a new HDD



            these OLD /REFURB HDD's can be used in iR5000/6000/5020/6020 SERIES if u don't have Canon OEM
            WM2-5222-000==HDS728040PLAT20 HITACHI


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            Comment

            • satitjangdee
              Technician
              • Jun 2011
              • 49

              #7
              Re: canon ir5020i e602-003 no Harddisk

              Thank you to everyone for useful info.

              This site has many friendly friend.

              Comment

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