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Any instructions on how to remove the staple unit from this finisher? Looks easy, took one screw out and it looks as though there are 2 pins on the other side, does not move.
2 screws 2 wire harnesses, a ground wire and the long screw at the bottom of the plate (with the nut on it) will lower the unit with plate 11 to come out of the keyholes and lift out.
Okay sports fans, we got the staple unit in and it is doing the same as it was before, throwing a C-1109 error or a J-7281. Both concern PS40 and they are in the staple unit. Dont know where to go now? Any thoughts?
was the one you installed new?
try a new staple cartridge?
tried firmware?
reseat cables on FSCB or that swing arm junction plate for the 2 pin wire i usually forget to plug back in after removing the carriage??
trace the wires back to the board and cut all the zipties?
rotate the stapler by hand to make sure it goes all the way around?
check CN130 and 131 for wire damage?
if all those check out i would start thinking about an FSCB.
good luck!!
We know a thing or two because we've seen a thing or two.
The medication helps though...
If I remember correctly that's a staple movement error. My endusers can be a little rough, and have been known to tip the stapler on the rails, so it can't move. Just re-seating the stapler on the rails can be enough. On more than one occasion though they have bent various stapling tray parts so that they obstruct stapler movement.
Just roll the stapler through it's movement to make sure that it clears all the other mechanisms. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
Okay found the solution yesterday. Found that there was a broken wire, the power wire that was between the staple unit and the back of the stacker unit. We resoldered the wire and away we went. We are ordering a new harness in case other wires break. This unit has 13M on it!!
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