Fiery Pro80 v3.0a update error

[joaodaffonsojr]

hi !

I'm trying to install fiery updates but this error is not let me do it.
any ideas ?
thanks !

erro1.jpgerro.jpg

[Albonline]

Re: Fiery Pro80 v3.0a update error

hi !

I'm trying to install fiery updates but this error is not let me do it.
any ideas ?
thanks !

[ATTACH=CONFIG]34098[/ATTACH][ATTACH=CONFIG]34097[/ATTACH]

updates are version specific, are you tring to cross platforms?

[joaodaffonsojr]

Re: Fiery Pro80 v3.0a update error

updates are version specific, are you tring to cross platforms?

No.

This is a webremote for my KM c6500.

[Albonline]

Re: Fiery Pro80 v3.0a update error

you misunderstand 3.0 and 3.0a are different. if you loaded 3.0 the 3.0a patches will not work.

[joaodaffonsojr]

Re: Fiery Pro80 v3.0a update error

you misunderstand 3.0 and 3.0a are different. if you loaded 3.0 the 3.0a patches will not work.

ok
I understood that they are different.
Problem is that it doesn't load ANY patches.
Problem is to find updates.
Fiery try to connect to look for patches but gives this error.

[redhotrob]

Re: Fiery Pro80 v3.0a update error

Try using the updater that is done in the web browser, and use Internet Explorer. EFI mentioned something in the latest Tech Ticker about updates for those older controllers not working, and I think the recommendation is to use ie.

[Synthohol]

Re: Fiery Pro80 v3.0a update error

what is the error code, the pics are so small and unreadable.
can you get on the internet? are the dns and gateway settings correct?

[joaodaffonsojr]

Re: Fiery Pro80 v3.0a update error

what is the error code, the pics are so small and unreadable.
can you get on the internet? are the dns and gateway settings correct?

Screen Shot 2016-09-14 at 4.04.49 PM.jpgScreen Shot 2016-09-14 at 4.05.12 PM.jpg

here goes another screen print.
ip address and dns

[jotunn]

Re: Fiery Pro80 v3.0a update error

First of all, for successful update you need properly set Time Zone, current date and time - those controllers are little bit old and usually got weak mainboard batteries, so I'm using additional tool for automatic time setting: NetTime
The second thing is, that controllers after software reinstallation have outdated SSL certificates, so they cannot connect with update servers (Error 10) to update those certificates - so you need to get and manually install patch FIT101063085.exe that contain current certificates.

Log into your controller through remote desktop, from the controller go to website: http://liveupdate.efi.com/WebUpdater/default.aspx?uv=004&sid=bad4942515853714db4cda2dce 48491eEF778075.PPD - find, downlad and install above patch. Then reboot your controller, and try to run update, now should work.

[Synthohol]

Re: Fiery Pro80 v3.0a update error

ftp.efi.com
if prompted:
user name: customer
password: cu$Tom3r
find FIT101063085
enjoy and good luck!

[jotunn]

Re: Fiery Pro80 v3.0a update error

ftp.efi.com
if prompted:
user name: customer
password: cu$Tom3r
find FIT101063085
enjoy and good luck!

For me it never worked, I can see only directory structure, can enter any of them, but there are no files inside (from my point of view).

[Synthohol]

Re: Fiery Pro80 v3.0a update error

x; "> </Problem
Solution
CAUSE: SSL Certificate has expired.
Problem Solution
ID: KBA01104104
Related Products:IC-303,IC-305,IC-408
Related Options:
Detail Detail
1 of 2 9/16/2016 11:37 AM
SOLUTION: Install attached patch 1-1CO771.
1. Install this patch locally.
3. The install takes approximately 1 second.
5. Reboot controller.
Notes:
a. Use this patch if you get this problem only.

[jotunn]

Re: Fiery Pro80 v3.0a update error

https://liveupdate.efi.com/grad/14330/FIT101063085.exe

[methogod]

Re: Fiery Pro80 v3.0a update error

Had a clean install of 3.0A installed this patch, still getting error 10.


thanks,

[Synthohol]

Re: Fiery Pro80 v3.0a update error

which patch? the one i posted from konica or the FIT patch from EFI?