C550 color registration

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1617

    #1

    C550 color registration

    Black looks great, color off just enough to make you think you been drinking a bit too much.

    any ideas?
  • mo0651
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1054

    #2
    Re: C550 color registration

    What steps have you taken? Single copy? Multi-page run?

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5462

      #3
      Re: C550 color registration

      You forgot to mention the P-31 code you are getting.
      The encoder disk on the K drum drive is probably soiled.

      Don't think of cleaning it get a new encoder disk. Or rather a complete new drive.
      Good luck its a fun job.
      Whatever

      Comment

      • mrfuser
        Service Manager

        Site Contributor
        1,000+ Posts
        • May 2007
        • 1617

        #4
        Re: C550 color registration

        No P31 but we saw a p21

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5462

          #5
          Re: C550 color registration

          Then it could be an IDS problem bad ITB or dirty ID sensors.
          Whatever

          Comment

          • emujo
            Field Supervisor

            2,500+ Posts
            • Jun 2009
            • 3009

            #6
            Re: C550 color registration

            Do a print head skew reset then power cycle, this usually gets rid of color reg problems that are not caused by IU/ITB problems. Emujo
            If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

            Comment

            • Woxner
              Senior Tech

              500+ Posts
              • Jul 2011
              • 849

              #7
              Re: C550 color registration

              clean the reg sensors and do an intialize and reset.

              Comment

              • mrfuser
                Service Manager

                Site Contributor
                1,000+ Posts
                • May 2007
                • 1617

                #8
                Re: C550 color registration

                Where are the sensors that I need to clean?

                Comment

                • Woxner
                  Senior Tech

                  500+ Posts
                  • Jul 2011
                  • 849

                  #9
                  Re: C550 color registration

                  open the right door and remove the belt. the two sensors are located on the black plate just under where the belt sits. move the shutter and blow air in them

                  Comment

                  • mrfuser
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • May 2007
                    • 1617

                    #10
                    Re: C550 color registration

                    Still getting p-14. Any thoughts?

                    Comment

                    • Woxner
                      Senior Tech

                      500+ Posts
                      • Jul 2011
                      • 849

                      #11
                      Re: C550 color registration

                      after you clean the sensors did you do and initialize and reset and maybe even gradation. if not you made no changes.

                      Comment

                      • Woxner
                        Senior Tech

                        500+ Posts
                        • Jul 2011
                        • 849

                        #12
                        Re: C550 color registration

                        if you did not do the initialize and reset after cleaning then you did nothing. do the resets.

                        Comment

                        • mrfuser
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • May 2007
                          • 1617

                          #13
                          Re: C550 color registration

                          This thing is crazy. I go and run everything through that has been suggested and nothing seems to work.
                          i then do a color registration in utility mode and adjust cyan, then all looks ok. I leave and a week later reverts back to color registration off.

                          Amy other ideas?

                          Comment

                          • kingarthur
                            Service Manager

                            1,000+ Posts
                            • Feb 2008
                            • 1364

                            #14
                            Re: C550 color registration

                            Originally posted by mrfuser
                            This thing is crazy. I go and run everything through that has been suggested and nothing seems to work.
                            i then do a color registration in utility mode and adjust cyan, then all looks ok. I leave and a week later reverts back to color registration off.

                            Amy other ideas?
                            Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                            Comment

                            • westvandude
                              Technician
                              • Sep 2013
                              • 31

                              #15
                              Re: C550 color registration

                              The C550 had further issues had all kinds of errors. Eventually I replaced the PSU board and all was well.... for about a year. Now I've got P31 again. This thing is driving me nuts. Have another tech coming by today hopefully we can check that K sensor disc as well as cleaning belt sensors.

                              But it's now telling me the right side door is open (which it isn't) and the paper transport behind that door is making a noise like it's trying to pickup a sheet of paper. Display is going nuts too, it alternatives between error and std screen like a flashing signal light. It's out of it's mind. Reset/initialization don't change anything.

                              It had the occasional (right door open) problem before. Then I put in a new yellow IU. After it cleaned/stabilized and got ready, door problem went nutso.

                              I have a spare C451 I can rob the PSU from however that one is working semi-ok but no finisher so for my big folded/stapled print jobs it's useless. Works ok for our product labels tho. If simple fixes don't work I guess I'm looking at another PSU board replacement.

                              Comment

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