Imaging Issue on a 364E i have never seen before!

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  • Estill0918
    Technician
    • Sep 2017
    • 13

    #1

    Imaging Issue on a 364E i have never seen before!

    It almost resembles tire tracks and shows up on Magenta & Black. I have replace the HV board, transfer belt, transfer roller , swapped out the consumables to check for improvement, firmware update , & checked the connections on the PCB. Still getting it. has anyone ever seen this before?
  • Estill0918
    Technician
    • Sep 2017
    • 13

    #2
    Re: Imaging Issue on a 364E i have never seen before!

    here's some examples I am getting.
    Attached Files

    Comment

    • kenpio
      Trusted Tech

      100+ Posts
      • Dec 2015
      • 198

      #3
      Re: Imaging Issue on a 364E i have never seen before!

      Looks like a developer unit.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: Imaging Issue on a 364E i have never seen before!

        Originally posted by kenpio
        Looks like a developer unit.
        agreed

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8103

          #5
          Re: Imaging Issue on a 364E i have never seen before!

          Originally posted by Phil B.
          agreed
          Classic DV issue, check this first, simply remove the dev units & observe the dev coating.
          Last edited by copier tech; 10-05-2017, 06:23 AM.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4524

            #6
            Re: Imaging Issue on a 364E i have never seen before!

            I kinda like the look but hard to get a customer to accept that

            I was thinking DV but the poster said all consumables were swapped from another machine and it still did it. I'm assuming by consumables he meant drum & dv units.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22930

              #7
              Re: Imaging Issue on a 364E i have never seen before!

              Originally posted by kenpio
              Looks like a developer unit.
              That's just what I was going to say. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Estill0918
                Technician
                • Sep 2017
                • 13

                #8
                Re: Imaging Issue on a 364E i have never seen before!

                I guess some don't know what consumables are.

                Comment

                • Estill0918
                  Technician
                  • Sep 2017
                  • 13

                  #9
                  meh

                  going to try the PH UNIT TOMORROW. it's happening on M C K and nothing on Y

                  Comment

                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4524

                    #10
                    Re: Imaging Issue on a 364E i have never seen before!

                    It's gotta be the PH unit. Can't think of what else could cause that effect. Especially since you say yellow isn't doing it if you run just a single color test page. I've also seen some wild patterns from charge grids shorting, etc, but not like what you have.

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8103

                      #11
                      Re: Imaging Issue on a 364E i have never seen before!

                      Originally posted by Estill0918
                      I guess some don't know what consumables are.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • habik
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Apr 2010
                        • 2013

                        #12
                        Re: Imaging Issue on a 364E i have never seen before!

                        Replace drum and dev with new units at the same time!

                        If any other units over life, replace them.
                        .OK Google! ... will I need Berrocca this morning?
                        Firmwares HERE

                        Comment

                        • printerguy77
                          Technician
                          • Feb 2014
                          • 26

                          #13
                          Re: Imaging Issue on a 364E i have never seen before!

                          I'd hazard a guess that you are using compatable toners and probably Katun at that.

                          this nearly destroyed my fleet of Olivetti MF222 -MF452. do not use it under any circumstances. savings are not realistic as the amount of drums developers and ITB's that need to be replaced as a result not to mention the heart ache of the customer and the extra engineer call outs and fuel wasted dont add up.

                          Comment

                          • Estill0918
                            Technician
                            • Sep 2017
                            • 13

                            #14
                            Consumables

                            Consumables are parts you have to replace on standard maintenance , it's the actual term the manufacturer uses for the parts. Sorry for the confusion.

                            Comment

                            • Oystercopy
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Oct 2009
                              • 617

                              #15
                              Re: Imaging Issue on a 364E i have never seen before!

                              I didn't notice this in the thread, but does it do the same thing on PRINTS as well as copies?

                              If it is, I had one machine recently continually suck the developer out of the black unit, even though I kept replacing them.. We thought there might have been something wrong with the HVT, but replaced that as well, and same problem. It was likely something in the logic that was causing it, but I ended up replacing the whole machine, because I'd lost so much money on it already... and those DV units are NOT cheap.... you could destroy a lot of them in the process and I think they're about $500 each!

                              OC

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