c224e counter reset

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  • jotunn
    Senior Tech

    500+ Posts
    • Jan 2010
    • 606

    #16
    Re: c224e counter reset

    Dig deeper within this forum There were solution for Licence Management error.

    Comment

    • AjitN
      Trusted Tech

      250+ Posts
      • Mar 2009
      • 287

      #17
      Re: c224e counter reset

      Originally posted by copier tech
      NVRam firmware if used incorectly will clear the main counters
      This is very funny.
      Once I have reloaded printer firmware on C353 wherein job used to reached machine and only data light blinks & nothing happens.
      After loading firmware, meter showed 0.4 Billions, we all got zapped, but since it was a copy shop everybody accepted.
      So essence is that everything is possible with software/firmware(Firmware - different kind of software only, we just gives much more importance, since it is related to our machines, but can be tampered very easily)
      ENJOY

      Comment

      • habik
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 2013

        #18
        Re: c224e counter reset

        Originally posted by AjitN
        This is very funny.
        Once I have reloaded printer firmware on C353 wherein job used to reached machine and only data light blinks & nothing happens.
        After loading firmware, meter showed 0.4 Billions, we all got zapped, but since it was a copy shop everybody accepted.
        So essence is that everything is possible with software/firmware(Firmware - different kind of software only, we just gives much more importance, since it is related to our machines, but can be tampered very easily)
        ENJOY
        try and resell that printer

        Sent from my Mi A1 using Tapatalk
        .OK Google! ... will I need Berrocca this morning?
        Firmwares HERE

        Comment

        • jabatt
          Technician
          • Apr 2014
          • 15

          #19
          Re: c224e counter reset

          [QUOTE = Zesti; 585604] ์–˜๋“ค ์•„, ๋ฌด์—‡์„ ๋งํ•ด. BH363์„ ๊ฐ€์ง€๊ณ  ์žˆ๋Š”๋ฐ, ๊ธฐ์ˆ ์ž๊ฐ€ ์•”ํ˜ธ๋ฅผ ์ง€์šฐ๋ ค๊ณ ํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋Š” NVRAM์„ ์—‰๋ง์œผ๋กœ ๋งŒ๋“ค์—ˆ์Šต๋‹ˆ๋‹ค. ์ œ๊ฐ€ ๊ณ ์น  ๋•Œ, ์นด์šดํ„ฐ๋Š” 0000000์ด์—ˆ์Šต๋‹ˆ๋‹ค. [/ QUOTE]


          How to make BIZHUB C364 total counter "0"


          1. Power ON (next when booting is completed)
          2. MENU โŽ
          3. Counters
          4. Enter into service mode (Stop +00+ Stop + 01 + 9272927292729272 + OK)
          5. System setting 1 โŽ
          6. Initialization
          7. Delete individual data of data deletion Click all + OK
          (Caution: Please backup your fax setup data and address registration data in advance.)
          8. Enter serial number
          (If you want to keep the body serial number, write down all of them.)
          9. Press OK to return to service mode.
          10. System Settings 2 โŽ
          11. Software SW Setting
          12. Switch number
          13. If "10" is set to "02" in the input HEX designation, press "C" to make it "00", then press Confirm.
          Press switch number again and press 25 to display 60 in HEX designation.
          (The HEX number may vary depending on the model.)
          Take note of this part. Press OK to exit from service mode.
          14. Turn off the power and open the rear panel and use the tweezers enclosed with the battery of the main board to let it bounce for about 2 minutes.
          15. Plug the included "USB1" into the rear USB service port on the right side of the copier.
          16. Power ON
          17. Wait about 30 seconds and the boot screen will appear asking you to enter the serial number.
          18. Power off
          19. Plug the supplied "USB2" into the rear USB service port on the right side of the copier.
          20. Power ON
          21. If you wait about 10 ~ 20 seconds, you will see "C"
          Button.
          22. Press the YES button on NVram in the Clear Seleat section. โŽ
          23. START โŽ
          24. When Completed is displayed, turn off the power.
          25. Remove the USB cable on the back and turn the power on (remove the USB cable,
          Screw down)
          26. I get a message asking to insert the serial number.
          27. Enter the serial number and recovery license code you received when the serial number message appears.
          (Menu + Counter + Stop + 00 + Stop + 01 + 9272927292729272 + OK + System setting 1+ Marketing area + Others2 + Fax sending part set to KR + OK + Serial number input + Print + Serial number input + OK + System setting 2 + Software SW setting + Switch number + 10 + HEX designation + โ‡จ + 02 + Confirm + Switch number + C + 25 + HEX designation +60 + Confirmation + OK + Firmware version display + OK + Stop + 9 + License management + Restore + Restore Enter Code + Confirm + Power OFF / ON)
          28. Menu + User Settings + System Settings + Language Selection + Korean + OK
          29. Enter the service mode, set up the hard and fax in System Setting 2, and enter the service mode when prompted to insert animation data.
          30. Optional - You do not need to do this.
          The serial numbers that you noted in step 8 are the serial numbers
          Clear the entry and enter the serial number of the print, scanner, or ADF you wrote down.

          Comment

          • Tech Helpdesk
            Trusted Tech

            100+ Posts
            • Jul 2015
            • 112

            #20
            Re: c224e counter reset



            Originally posted by jabatt
            [QUOTE = Zesti; 585604] ์–˜๋“ค ์•„, ๋ฌด์—‡์„ ๋งํ•ด. BH363์„ ๊ฐ€์ง€๊ณ  ์žˆ๋Š”๋ฐ, ๊ธฐ์ˆ ์ž๊ฐ€ ์•”ํ˜ธ๋ฅผ ์ง€์šฐ๋ ค๊ณ ํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋Š” NVRAM์„ ์—‰๋ง์œผ๋กœ ๋งŒ๋“ค์—ˆ์Šต๋‹ˆ๋‹ค. ์ œ๊ฐ€ ๊ณ ์น  ๋•Œ, ์นด์šดํ„ฐ๋Š” 0000000์ด์—ˆ์Šต๋‹ˆ๋‹ค. [/ QUOTE]


            How to make BIZHUB C364 total counter "0"


            1. Power ON (next when booting is completed)
            2. MENU โŽ
            3. Counters
            4. Enter into service mode (Stop +00+ Stop + 01 + 9272927292729272 + OK)
            5. System setting 1 โŽ
            6. Initialization
            7. Delete individual data of data deletion Click all + OK
            (Caution: Please backup your fax setup data and address registration data in advance.)
            8. Enter serial number
            (If you want to keep the body serial number, write down all of them.)
            9. Press OK to return to service mode.
            10. System Settings 2 โŽ
            11. Software SW Setting
            12. Switch number
            13. If "10" is set to "02" in the input HEX designation, press "C" to make it "00", then press Confirm.
            Press switch number again and press 25 to display 60 in HEX designation.
            (The HEX number may vary depending on the model.)
            Take note of this part. Press OK to exit from service mode.
            14. Turn off the power and open the rear panel and use the tweezers enclosed with the battery of the main board to let it bounce for about 2 minutes.
            15. Plug the included "USB1" into the rear USB service port on the right side of the copier.
            16. Power ON
            17. Wait about 30 seconds and the boot screen will appear asking you to enter the serial number.
            18. Power off
            19. Plug the supplied "USB2" into the rear USB service port on the right side of the copier.
            20. Power ON
            21. If you wait about 10 ~ 20 seconds, you will see "C"
            Button.
            22. Press the YES button on NVram in the Clear Seleat section. โŽ
            23. START โŽ
            24. When Completed is displayed, turn off the power.
            25. Remove the USB cable on the back and turn the power on (remove the USB cable,
            Screw down)
            26. I get a message asking to insert the serial number.
            27. Enter the serial number and recovery license code you received when the serial number message appears.
            (Menu + Counter + Stop + 00 + Stop + 01 + 9272927292729272 + OK + System setting 1+ Marketing area + Others2 + Fax sending part set to KR + OK + Serial number input + Print + Serial number input + OK + System setting 2 + Software SW setting + Switch number + 10 + HEX designation + โ‡จ + 02 + Confirm + Switch number + C + 25 + HEX designation +60 + Confirmation + OK + Firmware version display + OK + Stop + 9 + License management + Restore + Restore Enter Code + Confirm + Power OFF / ON)
            28. Menu + User Settings + System Settings + Language Selection + Korean + OK
            29. Enter the service mode, set up the hard and fax in System Setting 2, and enter the service mode when prompted to insert animation data.
            30. Optional - You do not need to do this.
            The serial numbers that you noted in step 8 are the serial numbers
            Clear the entry and enter the serial number of the print, scanner, or ADF you wrote down.

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5462

              #21
              Re: c224e counter reset

              It can be done....

              Going to cost you a new SSD.
              Read reset tool instructions carefully....

              Why you want to i would not be sure.

              a reset counter is a symptom of a very specific problem.
              Whatever

              Comment

              • oscar
                Technician
                • May 2010
                • 45

                #22
                Re: c224e counter reset

                What did you mean in step 15 with connecting to USB1?


                Originally posted by jabatt
                [QUOTE = Zesti; 585604] ์–˜๋“ค ์•„, ๋ฌด์—‡์„ ๋งํ•ด. BH363์„ ๊ฐ€์ง€๊ณ  ์žˆ๋Š”๋ฐ, ๊ธฐ์ˆ ์ž๊ฐ€ ์•”ํ˜ธ๋ฅผ ์ง€์šฐ๋ ค๊ณ ํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋Š” NVRAM์„ ์—‰๋ง์œผ๋กœ ๋งŒ๋“ค์—ˆ์Šต๋‹ˆ๋‹ค. ์ œ๊ฐ€ ๊ณ ์น  ๋•Œ, ์นด์šดํ„ฐ๋Š” 0000000์ด์—ˆ์Šต๋‹ˆ๋‹ค. [/ QUOTE]


                How to make BIZHUB C364 total counter "0"


                1. Power ON (next when booting is completed)
                2. MENU โŽ
                3. Counters
                4. Enter into service mode (Stop +00+ Stop + 01 + 9272927292729272 + OK)
                5. System setting 1 โŽ
                6. Initialization
                7. Delete individual data of data deletion Click all + OK
                (Caution: Please backup your fax setup data and address registration data in advance.)
                8. Enter serial number
                (If you want to keep the body serial number, write down all of them.)
                9. Press OK to return to service mode.
                10. System Settings 2 โŽ
                11. Software SW Setting
                12. Switch number
                13. If "10" is set to "02" in the input HEX designation, press "C" to make it "00", then press Confirm.
                Press switch number again and press 25 to display 60 in HEX designation.
                (The HEX number may vary depending on the model.)
                Take note of this part. Press OK to exit from service mode.
                14. Turn off the power and open the rear panel and use the tweezers enclosed with the battery of the main board to let it bounce for about 2 minutes.
                15. Plug the included "USB1" into the rear USB service port on the right side of the copier.
                16. Power ON
                17. Wait about 30 seconds and the boot screen will appear asking you to enter the serial number.
                18. Power off
                19. Plug the supplied "USB2" into the rear USB service port on the right side of the copier.
                20. Power ON
                21. If you wait about 10 ~ 20 seconds, you will see "C"
                Button.
                22. Press the YES button on NVram in the Clear Seleat section. โŽ
                23. START โŽ
                24. When Completed is displayed, turn off the power.
                25. Remove the USB cable on the back and turn the power on (remove the USB cable,
                Screw down)
                26. I get a message asking to insert the serial number.
                27. Enter the serial number and recovery license code you received when the serial number message appears.
                (Menu + Counter + Stop + 00 + Stop + 01 + 9272927292729272 + OK + System setting 1+ Marketing area + Others2 + Fax sending part set to KR + OK + Serial number input + Print + Serial number input + OK + System setting 2 + Software SW setting + Switch number + 10 + HEX designation + โ‡จ + 02 + Confirm + Switch number + C + 25 + HEX designation +60 + Confirmation + OK + Firmware version display + OK + Stop + 9 + License management + Restore + Restore Enter Code + Confirm + Power OFF / ON)
                28. Menu + User Settings + System Settings + Language Selection + Korean + OK
                29. Enter the service mode, set up the hard and fax in System Setting 2, and enter the service mode when prompted to insert animation data.
                30. Optional - You do not need to do this.
                The serial numbers that you noted in step 8 are the serial numbers
                Clear the entry and enter the serial number of the print, scanner, or ADF you wrote down.

                Comment

                • jabatt
                  Technician
                  • Apr 2014
                  • 15

                  #23
                  Re: c224e counter reset

                  [QUOTE = oscar; 602342] USB1์— ์—ฐ๊ฒฐํ•˜์—ฌ 15 ๋‹จ๊ณ„์—์„œ ๋ฌด์—‡์„ ์˜๋ฏธ ํ–ˆ์Šต๋‹ˆ๊นŒ? [/ QUOTE]


                  bizhub c284 model is used for forced boot by USB1 because software resets automatically when a problem occurs.

                  Comment

                  • femaster
                    Service Manager

                    1,000+ Posts
                    • May 2011
                    • 1482

                    #24
                    Re: c224e counter reset

                    Wow, old thread rehashed...

                    I'd like to say that it IS possible to zero out the meters and doesn't require quiet as many steps as outlined previously. No, it doesn't require SSD replacement afterwards either; nothing needs to be replaced, and no issues with license either. You will need to enter serial numbers, and basically go through the entire machine setup and re-calibration afterwards, as well as setting switches 10 and 25 properly as previously stated.

                    I'm not going to disclose the procedure, but I can say for sure it CAN be done as I've seen it done. Very easy on the Color models, not so easy for the B&W models.

                    Good Luck!
                    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                    Comment

                    • advicetech
                      Junior Member
                      • Mar 2011
                      • 1

                      #25
                      Re: c224e counter reset

                      Maybe, however, you will write how to do it.

                      Comment

                      • femaster
                        Service Manager

                        1,000+ Posts
                        • May 2011
                        • 1482

                        #26
                        Re: c224e counter reset

                        Originally posted by advicetech
                        Maybe, however, you will write how to do it.
                        I'm probably going to receive some gruff for this, but Copier Tech has already essentially told everyone how to do it without so many words. Look back in the thread for what he said. I'm not going to come right out and give you a step-by-step, so don't ask.

                        I'll offer up one last hint. Check Konica's Knowledge Base Article: KBA01400126, and also see the attached PDF. It tells you straight away in the pdf, "Performing the Reset Tool procedure will reset all adjustments, counters, and set up will need to be performed." Take that information and combine it with what Copier Tech said. The hints are everywhere, and this is the LAST I will comment on this subject. If you can't figure it out from here, you never will.
                        Attached Files
                        A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                        My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                        Comment

                        • jotunn
                          Senior Tech

                          500+ Posts
                          • Jan 2010
                          • 606

                          #27
                          Re: c224e counter reset

                          Originally posted by advicetech
                          Maybe, however, you will write how to do it.
                          What for?
                          Finding a second-hand machine with legit counters in Poland, is like finding a unicorn
                          The same situation as with cars - "German cried when he was selling".

                          Comment

                          • arahael
                            Technician

                            Site Contributor
                            50+ Posts
                            • Mar 2013
                            • 97

                            #28
                            Re: c224e counter reset

                            Originally posted by jotunn
                            What for?
                            Finding a second-hand machine with legit counters in Poland, is like finding a unicorn
                            The same situation as with cars - "German cried when he was selling".

                            In UK they also know how to reset/copy meter counters. Electrical counter is much lower than mechanical. Its easy to get this info on web. I think that they working to hack c258 ..

                            Comment

                            • jotunn
                              Senior Tech

                              500+ Posts
                              • Jan 2010
                              • 606

                              #29
                              Re: c224e counter reset

                              Originally posted by arahael
                              Electrical counter is much lower than mechanical.
                              This doesn't necessarily mean, that machine was intentionally resetted/cloned to cheat customer.
                              Sometimes you need to replace parts with new or used, just to repair machine, but from time to time you are not able recover original counters, then the only real counter is mechanical one.

                              Comment

                              • femaster
                                Service Manager

                                1,000+ Posts
                                • May 2011
                                • 1482

                                #30
                                Re: c224e counter reset

                                Originally posted by arahael
                                Electrical counter is much lower than mechanical. Its easy to get this info on web.
                                If someone is taking the time and effort to reset the electrical counters and not the mechanical counters, then they fools. Even the mechanical counters can be easily reset. Probably why KM phased out the mechanical counters with half-way through the XX4e series machines.
                                A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                                My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                                Comment

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