BH-350, ADF feeds 1 original out of several only.

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3297
    #1

    BH-350, ADF feeds 1 original out of several only.

    BH-350, the ADF feeds 1 original and one can copy or scan or fax it OK without any problem, but from a stack of originals it feeds only the 1st original and partly the 2nd and than just stays as it is without any forwarding. It stays as it is, 1st original partly out, 2nd original partly in. No copy nor scan, no output, no error or service code. As so often is this customer buried deep into the Black Forest and I would like to go there prepared with an ADF and also all the boards. Anything else I would need?

    Did any of you guys see this before?

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "
    Tags: 2nd, adf, feeds, original
    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4215
      #2
      Re: BH-350, ADF feeds 1 original out of several only.

      I think you are going to find one of the sensors is bad or more likely the actuator is getting hung up or out of place. If you swap complete ADF you will be good to go.

      It is probably an easy fix and not necessary to replace the whole doc feeder, but since you said you were bringing the feeder anyway and account is far away figured swapping would be the easiest and repair the problem feeder back at the shop.
      Last edited by copyman; 07-23-2018, 11:08 PM.

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        • srvctec
          Former KM Senior Tech

          500+ Posts
          • Oct 2009
          • 827
          #3
          Re: BH-350, ADF feeds 1 original out of several only.

          I've seen this many times and it's usually the second jam sensor just prior to the slit glass, that is extremely dirty.
          Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22702
              #4
              Re: BH-350, ADF feeds 1 original out of several only.

              jam code? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3297
                  #5
                  Re: BH-350, ADF feeds 1 original out of several only.

                  Originally posted by blackcat4866
                  jam code? =^..^=
                  There's no jam nor service code Cat. Replaced the ADF SRVCTEC but no improvement.
                  Sold the customer the next generation cause also the laser unit was whining, so time to upgrade.

                  Thanks guys.

                  Hans
                  " Sent from my Intel 80286 using MS-DOS 2.0 "

                    Comment

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