C552 turn of imaging unit warning?

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1586

    C552 turn of imaging unit warning?

    Ok we went into service mode and extra stop 0 c and told it no stop and told it not to remind consumables and yet it still pops up and fills entire user screen when idle. Any idea why?
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: C552 turn of imaging unit warning?

    firmware up to date?
    did you try to disable the warning AFTER it was already triggered?
    i never had luck shutting down warnings after they were already on screen. only before.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4213

      #3
      Re: C552 turn of imaging unit warning?

      Agree with syn, if message was already on you cant turn it off unless you replace the unit

      Comment

      • srvctec
        Former KM Senior Tech

        500+ Posts
        • Oct 2009
        • 827

        #4
        Re: C552 turn of imaging unit warning?

        I also agree that if it's already tripped no way to make it go away. Also, make sure in service mode>System 2>Consumable Life Reminder is turned off. This is the one that makes the entire screen display the message vs. just a text above to the "Ready to copy." message, unless that's what you are referring to. If that's the case, I have turned this setting off after the counter was tripped and prevented the entire screen being blocked by the message by turning off the above setting.
        Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

        Comment

        • Vikingrepairguy
          Technician
          • Mar 2017
          • 21

          #5
          Re: C552 turn of imaging unit warning?

          see if this helps at all
          Attached Files

          Comment

          • t85ster
            Technician

            Site Contributor
            • Mar 2015
            • 39

            #6
            Re: C552 turn of imaging unit warning?

            This doc from KonMin should help... for many older models...
            Attached Files

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931

              #7
              Re: C552 turn of imaging unit warning?

              Originally posted by mrfuser
              Ok we went into service mode and extra stop 0 c and told it no stop and told it not to remind consumables and yet it still pops up and fills entire user screen when idle. Any idea why?

              Update the firmware, change DIP switches 50 & 51 as per bulletin reboot & the "replace IU" message will be gone it will be replaced the the L1/2/3/4 warnings but only from the "oil can" screen.
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

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