Konica Minolta C284e Duplex Paper Jamming

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  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5809

    #16
    Re: Konica Minolta C284e Duplex Paper Jamming

    1.11.2 93-10
    (1) Contents
    (2) Procedure
    Step Action Control signal Location of electrical c
    1 Initial check items - -
    2 PS1 I/O check, sensor check FRB CN8-3 (ON) 4 to 5-L
    3 PS40 I/O check, sensor check PRCB CN21-10 (ON) 18-C
    4 PS41 I/O check, sensor check PRCB CN21-13 (ON) 18-C
    5 CL6 operation check PRCB CN12-11 (ON) 26-C
    6 M1 operation check PRCB CN31-2 (REM)
    PRCB CN31-5 (LOCK)
    bizhub C364e 2
    bizhub C284e 2
    bizhub C224e 2
    7 M5 operation check PRCB CN21-1 to 4 17 to 18-C
    8 PRCB ICP3 conduction check - -
    9 Replace FRB - -
    10 Replace PRCB - -
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5462

      #17
      Re: Konica Minolta C284e Duplex Paper Jamming

      Will that paper in the image feed LEF?
      On LEF it seems wider that the paper path...
      Whatever

      Comment

      • blazebusiness
        SanDiegoCopierRepair.com

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 1250

        #18
        Re: Konica Minolta C284e Duplex Paper Jamming

        Originally posted by allan
        Will that paper in the image feed LEF?
        On LEF it seems wider that the paper path...
        After looking more closely at the posted pic, I see your point. That has got to be B4 size (like Blackcat had guessed), not A4. And looking at how long that sheet of paper is....you are correct, no way can it be fed LEF.
        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5462

          #19
          Re: Konica Minolta C284e Duplex Paper Jamming

          Some times honesty fixes the problem. Could be that the machine times out on a sensor or even firmware related, but probably not.
          Who knows these things.
          Whatever

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 8000

            #20
            Re: Konica Minolta C284e Duplex Paper Jamming

            Originally posted by tsbservice
            Picture he posted paper is A4-R(SEF), it also jams on A4(LEF). Тhat is my understanding.
            I have to admit, I may be wrong. After second look paper on picture seems too long. I guess BC assessed/measured it correct.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 23002

              #21
              Re: Konica Minolta C284e Duplex Paper Jamming

              I just looked down the list and found an ISO paper size just a little bigger than US Folio. And yes I thought too that at ~13" or 14" it could not possibly pass LEF through a C284e. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 8000

                #22
                Re: Konica Minolta C284e Duplex Paper Jamming

                Originally posted by tsbservice

                Picture he posted paper is A4-R(SEF), it also jams on A4(LEF). Тhat is my understanding.


                I have to admit, I may be wrong. After second look paper on picture seems too long. I guess BC assessed/measured it correct.
                May have to correct myself again.
                Attached Files
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5462

                  #23
                  Re: Konica Minolta C284e Duplex Paper Jamming

                  And the OP is MIA.
                  Whatever

                  Comment

                  • ferro10
                    Trusted Tech

                    100+ Posts
                    • Jun 2015
                    • 117

                    #24
                    Re: Konica Minolta C284e Duplex Paper Jamming

                    hello I have the same problem on a c554e how did you solve?

                    Comment

                    • Bix
                      Service Manager

                      1,000+ Posts
                      • Apr 2018
                      • 1421

                      #25
                      Re: Konica Minolta C284e Duplex Paper Jamming

                      Hi, it would be appropriate to create a new thread with the characteristics of your problem.

                      Comment

                      • Oystercopy
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Oct 2009
                        • 623

                        #26
                        Re: Konica Minolta C284e Duplex Paper Jamming

                        There is a known issue with this series machine, with the duplex switchback gate solenoid. The cure (which I have not done in a couple of years), is to add a spacer (I've used the corner of an old credit card) and put it in between the solenoid plunger arm and the frame. Gives the solenoid less ability to open (which I assume has something to do with timing?) and keeps the gate open longer. I can't put my hands on the bulletin/info at the moment, but a buddy of mine originally found the problem and reported it to KM.

                        Hope this helps.
                        OC

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