C224e SSD missing

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4217

    C224e SSD missing

    Not having too good of luck with this order of C224e's. Got them for real good price and issues were noted so I knew what I was getting into.

    Anyway machine will try and start every few seconds. Took off back cover and SSD is missing!

    What are my options at this point? If I have to buy SSD what is cost? If real expensive can I try SSD from another machine or just swap to see if it will boot up, not to leave in permanently? Think I've read you can't swap MFP boards from machine to machine but wasn't sure about the SSD?

    When I bought it figured would use for parts at last resort but looking at machine it appears to have very little usage so would like to try and get it going.

    Nothing else seems to have been messed with.

    Thanks for the help
  • Don N.
    Trusted Tech

    250+ Posts
    • Nov 2011
    • 409

    #2
    Re: C224e SSD missing

    Need a good friend at KMBS to order you an SSD. They'll need the serial # and meter. It will likely be serialized for that machine only, although my friend has gotten some that were not and I think he had more setup to do. If it is then its a quick install & load latest fw on first boot.

    Sent from my Pixel 2 XL using Tapatalk

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    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7934

      #3
      Re: C224e SSD missing

      You can use an SSD from another model no problem or simply order a new one from KM now available as a service part: 9960P00H02D14P
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • Woxner
        Senior Tech

        500+ Posts
        • Jul 2011
        • 810

        #4
        Re: C224e SSD missing

        dont think that is a part is US. comes up blank on my parts order

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5463

          #5
          Re: C224e SSD missing

          u226-1090 #ssd bizhb c224e/c284e/c364e/c454e/c554e
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

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