C364 32-01 exit jam

[mrfuser]

OK looks like the gate is not operating properly And we have increase the tension on the spring we are still getting jam so do we need to replace that whole exit assembly?

[escalante]

Re: C364 32-01 exit jam

C284e - J32-01

Enviado desde mi SM-J701M mediante Tapatalk

[REGSIS]

Re: C364 32-01 exit jam

OK looks like the gate is not operating properly And we have increase the tension on the spring we are still getting jam so do we need to replace that whole exit assembly?

Replace: A161R72644 Soleniod assy
Problem solved.

[arahael]

Re: C364 32-01 exit jam

remove sponges at gate and right cover. and check that solve your problem

[SAR]

Re: C364 32-01 exit jam

solenoid.jpg If your 32-01 jam is happening on the first copy of a 2 sided run, then as Regsis mentioned, this solenoid assembly will fix it. You can also just order the Holding Part which is attached to the solenoid to fix the 32-01 jamming problem. The part number is A7PU890800 for the holding part.

[Copier Addict]

Re: C364 32-01 exit jam

I have just used a small metal piece and screwed it into the top of lever to "force" gate to open.

[REGSIS]

[tsbservice]

Re: C364 32-01 exit jam

Cool if you have new part in stock, if not 5 bucks + one more visit and unhappy customers

[Copier Addict]

Re: C364 32-01 exit jam

This takes about five minutes, no need to stock parts I may never use. No brainer for me

[Oystercopy]

Re: C364 32-01 exit jam

I believe this can be solved by putting a spacer in between the solenoid and the frame. It has to do with the solenoid staying open longer than necessary during duplexing operation.
OC

[mrfuser]

Re: C364 32-01 exit jam

How can it be 5 minutes? Especially when you have a bridge unit for the finisher? Stupid screw behind plastic piece under control panel makes it most time consuming. Am I missing something?

This takes about five minutes, no need to stock parts I may never use. No brainer for me

[Synthohol]

Re: C364 32-01 exit jam

LOL, a bit of overkill
for a long time i just use 2 stickers from the panel stickers in the area shown in yellow. just stick them behind the pintle where it contacts the frame.
it keeps the solenoid partially engaged and never jams again.

[mrfuser]

[MVPunisher]

Re: C364 32-01 exit jam

LOL, a bit of overkill
for a long time i just use 2 stickers from the panel stickers in the area shown in yellow. just stick them behind the pintle where it contacts the frame.
it keeps the solenoid partially engaged and never jams again.

This is the fix right here if you dont want to come back with parts. I have done this exact thing probably 30 times and it fixes it every time. I keep hard mylar in my bag for just this purpose.

[mrfuser]

Re: C364 32-01 exit jam

So this solenoid is the one buried behind plastic piece down behind the control panel area correct?