help konica minolta c360 stripes on the printout

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  • Mikolaj1312
    Technician
    • Aug 2017
    • 14

    help konica minolta c360 stripes on the printout

    I am asking for help and giving the reason, the konica c360 printer only have stripes appearing on the printout in blue.The cyan drum, Magenta drum, transfer belt and transfer roller have been replaced.pictures attached.Please help
    Attached Files
  • mo0651
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1054

    #2
    Re: help konica minolta c360 stripes on the printout

    That is the CYAN dev unit needing to be replaced.

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: help konica minolta c360 stripes on the printout

      Agree with mo0651. This corkscrew pattern is definitely cyan developer being depleted.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • Mikolaj1312
        Technician
        • Aug 2017
        • 14

        #4
        Re: help konica minolta c360 stripes on the printout

        Originally posted by tsbservice
        Agree with mo0651. This corkscrew pattern is definitely cyan developer being depleted.
        replace only the powder or the entire cyan assembly

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5463

          #5
          Re: help konica minolta c360 stripes on the printout

          Always the whole unit.
          If there is any defect in the unit that caused it to deplete the developer you will be back again and finally just replace the unit.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • Mikolaj1312
            Technician
            • Aug 2017
            • 14

            #6
            Re: help konica minolta c360 stripes on the printout

            Thank you for valuable information!
            but can I just change the powder or do I have to replace the whole team

            Comment

            • Mikolaj1312
              Technician
              • Aug 2017
              • 14

              #7
              Re: help konica minolta c360 stripes on the printout

              thank you for the information I am working on

              Comment

              • Mikolaj1312
                Technician
                • Aug 2017
                • 14

                #8
                Re: help konica minolta c360 stripes on the printout

                please help me during printing, such stripes are created,
                the developers replaced and two black and cyanwhat to do print error attachedPlease help
                Mikolaj
                20201107151749_00001.jpg

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22702

                  #9
                  Re: help konica minolta c360 stripes on the printout

                  Is the primary transfer belt cleaning properly? =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • femaster
                    Service Manager

                    1,000+ Posts
                    • May 2011
                    • 1417

                    #10
                    Re: help konica minolta c360 stripes on the printout

                    Mikolaj1312,


                    Same thought as blackcat, it's the transfer belt. Those are the calibration patches being smeared across the belt because the cleaning unit on the belt is not working properly.
                    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931

                      #11
                      Re: help konica minolta c360 stripes on the printout

                      Originally posted by Mikolaj1312
                      please help me during printing, such stripes are created,
                      the developers replaced and two black and cyanwhat to do print error attachedPlease help
                      Mikolaj
                      [ATTACH=CONFIG]47248[/ATTACH]


                      Take out the transfer unit, remove the cleaning unit, vacuum it out clean the blade this may resolve the issue if the lines return order a new transfer unit.


                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • allan
                        RTFM!!

                        5,000+ Posts
                        • Apr 2010
                        • 5445

                        #12
                        Re: help konica minolta c360 stripes on the printout

                        Once like that you can scrap the cleaning blade. You can replace the blade with a 3de party blade but don't expect it to last long.
                        Whatever

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