[Misc] C360i firmware update problem

[SUPERMIGHTYZ]

I can't update firmware on the bizhub c360i series. I copy the firmware folder (FW000XX) to the root of the usb stick, but it does not start. The dot appears but then nothing ..Thanks to everyone who will help me Thanks to everyone who will help meI can't update firmware on the bizhub c360i series. I copy the firmware folder (FW000XX) to the root of the usb stick, but it does not start. The dot appears but then nothing ..Thanks to everyone who will help me

[Synthohol]

Re: C360i firmware update problem

did you forget to hold down the "secret" red button on the panel while booting?

[tsbservice]

Re: C360i firmware update problem

Apparently, not.

[tech51]

[Synthohol]

Re: C360i firmware update problem

Apparently, not.

well he didn't say he did
and then repeated himself in a different font.
just an odd post even if its a translation.

[Woxner]

Re: C360i firmware update problem

you should use a 3.1 jet flash. that is what is recommended on these otherwise it might not work. dont go above version 45 yet. its FW0020 thats the only folder you need

[SUPERMIGHTYZ]

Re: C360i firmware update problem

Thanks for the answers. I tried various 1GB, 4GB, 8GB, usb2, usb3 usb key and in any case the firmware does not update.Yes, I copied the FW0020 folder to the root of the USB KEY and turned the machine on while holding down the "RESET" button hidden behind the display door.
Thanks for the answers. I tried various 1GB, 4GB, 8GB, usb2, usb3 chievette usb and in any case the firmware does not update.Yes, I copied the FW0020 folder to the root of the USB stick and turned the machine on while holding down the "RESET" button hidden behind the display door.

[Bix]

Re: C360i firmware update problem

Hi, the RESET button is for the TROUBLE RESET. In this case the word for error erasers should appear.
The RED button (stop) is what you need to use for the firmware. It may take about 1-2 minutes before something happens.

[emujo2]

Re: C360i firmware update problem

OK..lets assume you have the right firmware, loaded correctly on a working USB drive...Power on/button pressed, black dot appears, nothing happens..How long are you waiting before giving up, and what is the reason for the firmare update in the 1st place..If it's somehing like MFP would't boot, or I replaced MFP board, that info would be nice..E

OK..lets assume you have the right firmware, loaded correctly on a working USB drive...Power on/button pressed, black dot appears, nothing happens..How long are you waiting before giving up, and what is the reason for the firmare update in the 1st place..If it's somehing like MFP would't boot, or I replaced MFP board, that info would be nice..E

LOL had to do it twice..

[tsbservice]

Re: C360i firmware update problem

USB formatted as FAT32?
Somebody restricted from Admin menu USB Firmware Update?
Did you try different FW versions?

[SUPERMIGHTYZ]

Re: C360i firmware update problem



I have tried different Firmware downloaded from the official website. USB stick formatted in FAT32. No restrictions in the "Firmware update" menu.The button that I keep pressed is the "STOP", the bullet appears but nothing happens and the copier starts normally as if it didn't read the USB key
I have tried different Firmware downloaded from the official website. USB stick formatted in FAT32. No restrictions in the "Firmware update" menu.The button that I keep pressed is the "STOP", the bullet appears but nothing happens and the copier starts normally as if it didn't read the USB key

[SUPERMIGHTYZ]

Re: C360i firmware update problem

Problem solved. Key usb! Thanks

[lillingtonnc]

Re: C360i firmware update problem

i know this is old thread, but i have had issues with FW0020 on root of usb and i have had issues puuting it in FWSelect. Sounds stupid but it always works works when i put it on usb twice, on root and in FWSelect folder. Don't know why, just know it works.

[bowser222]

Re: C360i firmware update problem

glad you solved it.

[copier tech]

Re: C360i firmware update problem

i know this is old thread, but i have had issues with FW0020 on root of usb and i have had issues puuting it in FWSelect. Sounds stupid but it always works works when i put it on usb twice, on root and in FWSelect folder. Don't know why, just know it works.

You don't need to bother with the FWSelect folder.

I keep multiple models with just the FW00020 folders etc on one 8GB USB pen drive.