Awakening from causal energy savings

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    Awakening from causal energy savings

    Hi,

    I had several bizhubs in the office, from the oldest to the most recent iSeries. Most of them have standard energy saving configurations. Sometimes, for no apparent reason, they wake up from energy savings. This happened to me on Bizhub C258, 4052, C300i etc.

    I never found a definitive solution, I tried to reduce the sensitivity to "touch the panel to wake up from saving energy" to -2 but without great results. The only definitive solution is to deactivate the awakening by touching the panel but to some it might be annoying to wake up the screen with a button.

    Do you have any experience and advice?
    Last edited by Bix; 12-06-2019, 04:51 PM.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: Awakening from causal energy savings

    Bix, our office machine C250i was doing the same. As I usually arrive first in the morning machine maybe 1 or 2 times per a week wasn't in sleep mode.
    Such things irritates me, because I don't know why it's happening. I deleted/removed all Marketplace crap that seems to help.
    As you have mixed fleet between models I don't know what to advice regarding older ones, but keep digging
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4217

      #3
      Re: Awakening from causal energy savings

      I have also seen this before but never really found an answer. I always turn off the sleep mode because of the issues with the 3 & 4 series waking up. Don't some Kon/Min models have a feature that senses when you walk near machine and it wakes up?

      Comment

      • EarthKmTech
        Step aside, noob

        1,000+ Posts
        • May 2009
        • 2142

        #4
        Re: Awakening from causal energy savings

        Known issue on early i series to continuously wake from sleep mode. 30% of early panels have a grounding issue in relation to the proximity sensor.

        Panel replacement is not required. An additional ground wire from panel frame to proximity sensor fixes the problem. This is my self made cable, I did not have smaller terminals to use. KMBT is looking at providing conductive foil tape as a solution.

        The fix is very easy and it works.

        Bulletin for reference; PSKM_BT1928457EN

        IMG_7362.jpg

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7933

          #5
          Re: Awakening from causal energy savings

          Originally posted by Bix
          Hi,

          I had several bizhubs in the office, from the oldest to the most recent iSeries. Most of them have standard energy saving configurations. Sometimes, for no apparent reason, they wake up from energy savings. This happened to me on Bizhub C258, 4052, C300i etc.

          I never found a definitive solution, I tried to reduce the sensitivity to "touch the panel to wake up from saving energy" to -2 but without great results. The only definitive solution is to deactivate the awakening by touching the panel but to some it might be annoying to wake up the screen with a button.

          Do you have any experience and advice?
          This is caused by temperature & humidity fluctuations the machine does a warm up cycle to prevent condensation etc.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          ​

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: Awakening from causal energy savings

            Originally posted by EarthKmTech
            Known issue on early i series to continuously wake from sleep mode. 30% of early panels have a grounding issue in relation to the proximity sensor.

            Panel replacement is not required. An additional ground wire from panel frame to proximity sensor fixes the problem. This is my self made cable, I did not have smaller terminals to use. KMBT is looking at providing conductive foil tape as a solution.

            The fix is very easy and it works.

            Bulletin for reference; PSKM_BT1928457EN

            [ATTACH=CONFIG]44301[/ATTACH]
            As you have turned off PMs I have to ask you here, from where you get that bulletin? Can't find it in mykonicaminolta.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • EarthKmTech
              Step aside, noob

              1,000+ Posts
              • May 2009
              • 2142

              #7
              Re: Awakening from causal energy savings

              Originally posted by tsbservice
              As you have turned off PMs I have to ask you here, from where you get that bulletin? Can't find it in mykonicaminolta.
              May not be public in your country.

              On the i series, just press the power button on LHS of panel and wait up to 10 minutes, if it wakes up by itself with no reason this will be the cause.

              On the one I had - press the button and within 10 seconds, bang it was on again, every time.

              Attached the grounding wire as per the bulletin and problem solved.

              Comment

              • Bix
                Service Manager

                1,000+ Posts
                • Apr 2018
                • 1421

                #8
                Re: Awakening from causal energy savings

                Originally posted by copier tech
                This is caused by temperature & humidity fluctuations the machine does a warm up cycle to prevent condensation etc.
                It seems strange to me because if I deactivate the awakening by touch on the panel, the C250i does not turn on by itself.
                I think I consider the grounding hypothesis. But is it a forgotten piece or just a lack in the first released MFPs, like the thickness for the toners?
                I happened to disassemble a panel in the 8 series and if I'm not mistaken, that cable is present. Now I understand its usefulness

                Comment

                • EarthKmTech
                  Step aside, noob

                  1,000+ Posts
                  • May 2009
                  • 2142

                  #9
                  Re: Awakening from causal energy savings

                  Originally posted by Bix
                  It seems strange to me because if I deactivate the awakening by touch on the panel, the C250i does not turn on by itself.
                  I think I consider the grounding hypothesis. But is it a forgotten piece or just a lack in the first released MFPs, like the thickness for the toners?
                  The floating ground for the proximity sensor is because of the conductive foam used in the early panels is not conductive enough.

                  The addition of the ground wire as per the image solves the problem.

                  Comment

                  • Bix
                    Service Manager

                    1,000+ Posts
                    • Apr 2018
                    • 1421

                    #10
                    Re: Awakening from causal energy savings

                    Originally posted by EarthKmTech
                    The floating ground for the proximity sensor is because of the conductive foam used in the early panels is not conductive enough.

                    The addition of the ground wire as per the image solves the problem.
                    thank you!Any advice on where to recover such a cable, even from other MFPs? Until now, I found only 50cm long cables

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: Awakening from causal energy savings

                      Originally posted by EarthKmTech
                      May not be public in your country.

                      On the i series, just press the power button on LHS of panel and wait up to 10 minutes, if it wakes up by itself with no reason this will be the cause.

                      On the one I had - press the button and within 10 seconds, bang it was on again, every time.

                      Attached the grounding wire as per the bulletin and problem solved.
                      Yep, finally caught our office machine doing exactly what you describe. That needle me enough to make a quick ground connection from a paper clip and insulating tape.
                      Now it sleeps. EKmT rocks!
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • occus
                        Trusted Tech

                        250+ Posts
                        • Jul 2013
                        • 312

                        #12
                        Re: Awakening from causal energy savings

                        Originally posted by EarthKmTech
                        Known issue on early i series to continuously wake from sleep mode. 30% of early panels have a grounding issue in relation to the proximity sensor.

                        Panel replacement is not required. An additional ground wire from panel frame to proximity sensor fixes the problem. This is my self made cable, I did not have smaller terminals to use. KMBT is looking at providing conductive foil tape as a solution.

                        The fix is very easy and it works.

                        Bulletin for reference; PSKM_BT1928457EN

                        [ATTACH=CONFIG]44301[/ATTACH]
                        It's the same for the 250i Series? or only for 258?

                        Comment

                        • Bix
                          Service Manager

                          1,000+ Posts
                          • Apr 2018
                          • 1421

                          #13
                          Re: Awakening from causal energy savings

                          Originally posted by occus
                          It's the same for the 250i Series? or only for 258?
                          also applies to ineo 250i
                          However does anyone know where it is possible to find a wire ground from some MFP or part list?

                          Comment

                          • EarthKmTech
                            Step aside, noob

                            1,000+ Posts
                            • May 2009
                            • 2142

                            #14
                            Re: Awakening from causal energy savings

                            Originally posted by Bix
                            also applies to ineo 250i
                            However does anyone know where it is possible to find a wire ground from some MFP or part list?
                            I made my own cable.

                            PS the bulletin is strictly in relaition to I series.

                            I'm unaware of a problem with 8 series but if it works on them too id be interested to know, as would KM

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22703

                              #15
                              Re: Awakening from causal energy savings

                              Good to know! Thanks for sharing. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

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