Bizhub c224E not putting anything to paper

[Ilsu]

Re: Bizhub c224E not putting anything to paper

Menu button > Counter > Display keypad > Stop button > 0 > 0 > Stop button> 0 > 1 after it may ask you enter password which is usually 9272927292729272 (9272 4 times) touch End button on the top right corner of the screen after entering the password, if password is correct you will enter if not, it will ask for correct one. After entering service mode go here State confirmation > memory/HDD adj. > HDD format and choose logical or physical format. I can not remember exactly which, but one of them needs much more time than another. after finish turn off printer, wait for 10 seconds and turn it on back and check how it goes.

Do I press start-button after choosing the type of format or how it starts doing it? EDIT. Yes, I pressed start-button and it is formatting. But takes a really long time. Let it do the job now.

[Takhnamishvili]

Re: Bizhub c224E not putting anything to paper

Do I press start-button after choosing the type of format or how it starts doing it? EDIT. Yes, I pressed start-button and it is formatting. But takes a really long time. Let it do the job now.

As I mentioned, I really don't remember which of format type needs little time and which needs long time. It must solve your problem

[Ilsu]

Re: Bizhub c224E not putting anything to paper

I truly hope so. But it looks like developing units are also at the end of their lives. New ones costs so much that there is no point buying them. If this trick works, I print what I can and then dump the machine and suffer the loss.

[gere1]

Re: Bizhub c224E not putting anything to paper

I would say that the black drum has reached its limit
you have left the machine so that it does not ask for consumables but that it stops when they are exhausted
That is configuration or changing the drum

[Ilsu]

Re: Bizhub c224E not putting anything to paper

I would say that the black drum has reached its limit
you have left the machine so that it does not ask for consumables but that it stops when they are exhausted
That is configuration or changing the drum

Now I have to ask for clarification. If black bars are gone, the end-of-life has reached? Not another way around? I thought that when there is lot of black, then life time is full. If only black drum unit is at the end of its life, there is still hope. It is quite cheap part to replace.

[mga]

Re: Bizhub c224E not putting anything to paper

How to get to service mode? Machine asked to format HDD and I did. And there is now that warning message, too. I am end user who is most likely bought piece of s**t worth of 1100$

I would stop what you are doing and call a Konica Service engineer you will end up doing more damage than good

[Ilsu]

Re: Bizhub c224E not putting anything to paper

I would stop what you are doing and call a Konica Service engineer you will end up doing more damage than good

Failure is always an option... I do the formatting and that's it. I call to service company on monday if it doesn't work.

[Ilsu]

Re: Bizhub c224E not putting anything to paper

As I mentioned, I really don't remember which of format type needs little time and which needs long time. It must solve your problem

This trick didn't solve the problem. Have to figure out something else. It may be that black drum unit which causes the problem or what do you think?

[tsbservice]

Re: Bizhub c224E not putting anything to paper

Become Contributor to CTN by donating a small amount of bucks and sure someone will guide you through your way. If this machine counter is only at 150k you have made big deal. Great machines those are.

[Ilsu]

Re: Bizhub c224E not putting anything to paper

Become Contributor to CTN by donating a small amount of bucks and sure someone will guide you through your way. If this machine counter is only at 150k you have made big deal. Great machines those are.

I double checked: it was 105k. Anyway, this is going to cost a bit too much for me. Have to figure out how I can get at least a little bit money back.

[Takhnamishvili]

Re: Bizhub c224E not putting anything to paper

This trick didn't solve the problem. Have to figure out something else. It may be that black drum unit which causes the problem or what do you think?

So lets see, on earlier C224e-s there was "problem" such kind: when some of spare part or consumable was ending it's life, machine was stopping and asking for replacing the part. On newer C224e-s, MFP was continuing printing even when life of some parts was ended. You can check life stop settings in the service mode, enter service mode and then > Stop button>0>C, then enter Life Stop settings and then set it to Off.

[tsbservice]

Re: Bizhub c224E not putting anything to paper

I double checked: it was 105k. Anyway, this is going to cost a bit too much for me. Have to figure out how I can get at least a little bit money back.

Too late tonight. I will PM you tomorrow with some insights. 105k or 150k it's pretty low total counter and machine has to be a champ.
Thank You for becoming a Contributor!

[Phil B.]

Re: Bizhub c224E not putting anything to paper

How to get to service mode? How to get to service mode? I am end user who is most likely bought piece of s**t worth of 1100$

How to get to service mode?

we don't share that with non techs

I am end user who is most likely bought piece of s**t worth of 1100$

NO! YOU just screwed the machine because YOU didn't know what you were doing. By FORMATTING the drive you have lost all important machine information.
THIS is why Techs spent HOURS and HOURS learning and READING on the problem. The proper way is to BACK UP the machine and THEN formatting the drive.

IT ISN'T THE MACHINE the problem is PBKAC


so now you come here wanting OUR help and blaming the problem on the copier!?

[Takhnamishvili]

Re: Bizhub c224E not putting anything to paper

How to get to service mode?

we don't share that with non techs

I am end user who is most likely bought piece of s**t worth of 1100$

NO! YOU just screwed the machine because YOU didn't know what you were doing. By FORMATTING the drive you have lost all important machine information.
THIS is why Techs spent HOURS and HOURS learning and READING on the problem. The proper way is to BACK UP the machine and THEN formatting the drive.

IT ISN'T THE MACHINE the problem is PBKAC


so now you come here wanting OUR help and blaming the problem on the copier!?

Man, stop showing me red cards, we're not here to judge each other, we're here to help. The way how to enter the service mode is explained many times ago before me, just search it in the Google, also what user did it's already done and I'm sure judgement will not solve problem. Let's think about ways how to help each other.

Best wishes,
George😊

[Synthohol]

Re: Bizhub c224E not putting anything to paper

it seems very likely that the black drum has reached end of life a long long time ago and the life stop setting has likely kicked in preventing passing paper.
replace the black drum.
no judgement here