Bizhub c224E not putting anything to paper

[copyman]

Re: Bizhub c224E not putting anything to paper

I didn't read all the posts but did you confirm in service mode that the HDD was installed?

Do physical format first (might take several hours), then do logical format. If you can't print a config page then you won't be able to print.

[allan]

Re: Bizhub c224E not putting anything to paper

Just got the estimate about the costs. Only trip to my location would cost around 360$ plus time on site is 160$/hour.

Really 160 an hour, Seems steep.
Look around for a freelance tech.

[allan]

Re: Bizhub c224E not putting anything to paper

Order a black drum. End user can install it.

[Synaux]

Re: Bizhub c224E not putting anything to paper

If this guy is willing to learn how to work on his machine lets give him the benefit of the doubt

To Ilsu, if you want to do this stuff on your own you will need a Service Manual and be willing to spend a lot of time studying it. As said, you can easily do more harm than good, so be very cautious. Seeing how you contributed, I can send you a manual but it I do not have the manual for that exact model, maybe someone will be kind enough to send you a PM with it. As already touched on, there are settings that will allow you to still operate the machine with consumables that are out of life and they are fairly easy to implement, you just need the information.

I have never had a reason to try this, does anyone know if he can get into SM can he run test print or even just a paper passage with EOL parts without changing settings?

**Edit** Google is something else here yah go: BizhubC364e C284e C224e ServiceManual E Ver1.0 | Aviation | Wing Configurations

[allan]

Re: Bizhub c224E not putting anything to paper

If this guy is willing to learn how to work on his machine lets give him the benefit of the doubt

To Ilsu, if you want to do this stuff on your own you will need a Service Manual and be willing to spend a lot of time studying it. As said, you can easily do more harm than good, so be very cautious. Seeing how you contributed, I can send you a manual but it I do not have the manual for that exact model, maybe someone will be kind enough to send you a PM with it. As already touched on, there are settings that will allow you to still operate the machine with consumables that are out of life and they are fairly easy to implement, you just need the information.

I have never had a reason to try this, does anyone know if he can get into SM can he run test print or even just a paper passage with EOL parts without changing settings?

**Edit** Google is something else here yah go: BizhubC364e C284e C224e ServiceManual E Ver1.0 | Aviation | Wing Configurations

All the print from SM should work except possibly for gradation adjustment.

[Ilsu]

Re: Bizhub c224E not putting anything to paper

How to get to service mode?

we don't share that with non techs

I am end user who is most likely bought piece of s**t worth of 1100$

NO! YOU just screwed the machine because YOU didn't know what you were doing. By FORMATTING the drive you have lost all important machine information.
THIS is why Techs spent HOURS and HOURS learning and READING on the problem. The proper way is to BACK UP the machine and THEN formatting the drive.

IT ISN'T THE MACHINE the problem is PBKAC


so now you come here wanting OUR help and blaming the problem on the copier!?

First of all: I thought that this forum is just beacuse of this. People asking about their problems with the machines and others help them out. By the way, you are also wrong. When I got the machine and started it up, there wasn't any other option than format HDD or something like "reset encrytion password". I haven't caused this by myself. I bought it from auction and didn't have any control what seller did to that machine prior to purchase. They told me afterwards that they wrote HDD over. I have never said that there is something wrong with the machine. It just needs right settings and those are what I am trying to find out without paying my ass off. I am an engineer, too but from telecommunications sector. I truly appreciate the help from OTHER members of this forum and I have already learned a lot. Now I purchase new black drum unit and take the machine to service. Then I don't have to pay that over 300USD for technician to come over.

I wish you relaxing weekend. I think that you need it.

Ilkka

[Ilsu]

Re: Bizhub c224E not putting anything to paper

So lets see, on earlier C224e-s there was "problem" such kind: when some of spare part or consumable was ending it's life, machine was stopping and asking for replacing the part. On newer C224e-s, MFP was continuing printing even when life of some parts was ended. You can check life stop settings in the service mode, enter service mode and then > Stop button>0>C, then enter Life Stop settings and then set it to Off.

I want to thank user Takhnamishvili from bottom of my heart! You solved the problem! Life stop setting made the trick and now machine also warns me that black drum unit needs to be replaced. Now I have to buy it and figure out how I can set the machine to understand that I print A4 and A3-sized documents and not something like 8"*11" documents

Thank you all who helped me out with this. As told, I learned a lot already and will definitely follow and support this forum to learn more.

[Takhnamishvili]

Re: Bizhub c224E not putting anything to paper

I want to thank user Takhnamishvili from bottom of my heart! You solved the problem! Life stop setting made the trick and now machine also warns me that black drum unit needs to be replaced. Now I have to buy it and figure out how I can set the machine to understand that I print A4 and A3-sized documents and not something like 8"*11" documents

Thank you all who helped me out with this. As told, I learned a lot already and will definitely follow and support this forum to learn more.

Glad to hear your problem is solved 😊

[Synaux]

Re: Bizhub c224E not putting anything to paper

I want to thank user Takhnamishvili from bottom of my heart! You solved the problem! Life stop setting made the trick and now machine also warns me that black drum unit needs to be replaced. Now I have to buy it and figure out how I can set the machine to understand that I print A4 and A3-sized documents and not something like 8"*11" documents

Thank you all who helped me out with this. As told, I learned a lot already and will definitely follow and support this forum to learn more.

That is probably a marketing issue in SM and/or in admin settings... or just user settings (depends on what exactly is going on). I think you got a little lucky here. A lot of us here depend on our knowledge to secure our financial future and tend to be over-protective. Thankfully, not any jackass can figure all this stuff out on the fly.

In general this forum is for techs only (or those that display a modicum of competency) so keep that in mind.

[femaster]

Re: Bizhub c224E not putting anything to paper

I want to thank user Takhnamishvili from bottom of my heart! You solved the problem! Life stop setting made the trick and now machine also warns me that black drum unit needs to be replaced. Now I have to buy it and figure out how I can set the machine to understand that I print A4 and A3-sized documents and not something like 8"*11" documents

Thank you all who helped me out with this. As told, I learned a lot already and will definitely follow and support this forum to learn more.

The warning for drum unit end of life (or any of the units end of life) can be disabled as well if you desire. In your case, being an end user, you may not want to do this, as this warning will at least let you know when things could become a potential problem in the future. If you choose to turn them off, in service mode, go to System 2 -> Consumable Life Reminder and set them all to off.

As for paper size, I've never had to deal with that, but there is a possibility that the marketing area is set for the US. Check System 1 -> Marketing Area and make sure each of those are set to your area. This will configure things like paper size and zoom settings, Fax configurations (if equipped), etc. to those that are relevant for your area. You may also want to check System 1 -> Foolscap Size Setting and see if that is correct for your country, AFTER changing/verifying the Marketing Area.

Anything else you come across, I'm sure one of us can come up with an answer.

[allan]

Re: Bizhub c224E not putting anything to paper

After 105K prints you had great value form this machine. Some things are easy to do your self other things not so much.
I would suggest to keep the life warnings on and to replace the parts when indicated if you don't want to get yourself in the position where a tech would be able to nail you.
Things like the dev tanks the feed rollers, transfer belt and even fuser could be tricky and worth getting a tech out to do. Call it insurance. You will be kicking your self if you destroy one of those parts.
At 105K the feed rollers should be next to go if one if your trays are not gone already.

If your think this trip is expensive wait for all the dev tanks transfer belt and fuser to go at the same time.

[Ilsu]

Re: Bizhub c224E not putting anything to paper

After 105K prints you had great value form this machine. Some things are easy to do your self other things not so much.
I would suggest to keep the life warnings on and to replace the parts when indicated if you don't want to get yourself in the position where a tech would be able to nail you.
Things like the dev tanks the feed rollers, transfer belt and even fuser could be tricky and worth getting a tech out to do. Call it insurance. You will be kicking your self if you destroy one of those parts.
At 105K the feed rollers should be next to go if one if your trays are not gone already.

If your think this trip is expensive wait for all the dev tanks transfer belt and fuser to go at the same time.

I will definitely rely on authorized service person when there is need to change such mechanical parts. Now I just wanted to find out why it is not printing anything before investing any more money. Now I know that it works and why it didn't work before. I don't have any intention to endanger professional technician's income. It looks like feed rollers in top document feeder needs to be replaced soon, too.

My usage is so random that I will be dead long before dev tanks needs to be replaced.

[allan]

Re: Bizhub c224E not putting anything to paper

How far are you from the nearest city center?

[Ilsu]

Re: Bizhub c224E not putting anything to paper

That is probably a marketing issue in SM and/or in admin settings... or just user settings (depends on what exactly is going on). I think you got a little lucky here. A lot of us here depend on our knowledge to secure our financial future and tend to be over-protective. Thankfully, not any jackass can figure all this stuff out on the fly.

In general this forum is for techs only (or those that display a modicum of competency) so keep that in mind.

Luckily, I am not "eating your bread" here. I suppose none of you would come to Finland to fix this machine anyway. As I mentioned earlier, my intention is not to compete with service technicians. I only wanted to know what might be wrong with it and get it up and running. I definitely have to ask qualified person to help me out with certain things. I didn't recognize that this is only for professionals. I am also an engineer in telecommunications so finding out the solutions to problems is in my blood. But thank you all for all help I received. And as mentioned, I also learned a lot.

Ilkka

[Synthohol]

Re: Bizhub c224E not putting anything to paper

In general this forum is for techs only (or those that display a modicum of competency) so keep that in mind.

not to stir the mud but i cannot find any post or announcement or rule that says this forum is for techs only nor is there a competency requirement posted.
i thought we were all inclusive here but still poke fun at ID10ts and rip-off artists.
when i needed to fix my dishwasher i found a forum that seemed to have mostly professionals but i was welcome wholeheartedly.
i try to return the favor here. (unless you are asking how to reset a meter and i will rip you apart )