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You can try to format Storage board from Admin menu if no access to service mode:
[Utility]
[Storage Management]
[Format]
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I'm sure it's the STRB. A very common problem in these printers. Replace it and rewrite the firmware, it takes a few minutes. It has already happened to me in two C300i.
Hey Bix, long time no see. Mate I'm so glad you still hanging around
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
Hey tsbservice, yes you are right! it's nice to reread you, I had a fever, cough and I no longer had the sensation of taste. But now, I believe I am healed.
Sometimes it is worth following a different path than machine manufacturers advise
KM is often wrong, some models are one big mistake
Yes You are right and it is not only KM, but Toshiba, Brother, HP etc. I have several times of a wrong procedures concerning replacement electronic parts or solving a problem. Quite often expirience is better advisor.
BR
I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.
Can you run diagnostics? If yes what it gives?
-Cannot perform diagnostics.
try a warm boot (T/R) and try and access service mode once (OK) is displayed.
-warm boot does not help
You need to clear that base board ,with a reset tool, the 789 file works on it.then try loading a fresh copy of firmware.
-I did today(a789be.tar), unfortunately it didn't help either
I'm sure it's the STRB. A very common problem in these printers. Replace it and rewrite the firmware, it takes a few minutes. It has already happened to me in two C300i.
-I'm planning to buy STRGB
Can you run diagnostics? If yes what it gives?
-Cannot perform diagnostics.
try a warm boot (T/R) and try and access service mode once (OK) is displayed.
-warm boot does not help
You need to clear that base board ,with a reset tool, the 789 file works on it.then try loading a fresh copy of firmware.
-I did today(a789be.tar), unfortunately it didn't help either
I'm sure it's the STRB. A very common problem in these printers. Replace it and rewrite the firmware, it takes a few minutes. It has already happened to me in two C300i.
-I'm planning to buy STRGB
Greetings to all
get the nvme m.2 ssd enclosure. 30 usd$ on amazon. reformat the storage board , its just a standard m2 drive.
As Controller Firmware resides on STRGB and most of the features on Controller run on device's hardware namely MFPB, corrupted STRGB may prevent device from operating normal.
I hope format would cure it. Let us know.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
of course, I've already ordered the M2 adapter. If the repair fails I will buy a new STRGB
My advice, start with the basic things and
change the pendriv from which you upload FW to older 1-2GB.
Do not start the device if you have the message N.G. It always helped
My advice, start with the basic things and
change the pendriv from which you upload FW to older 1-2GB.
Do not start the device if you have the message N.G. It always helped
I have tested flash drives with smaller capacity, unfortunately still N.G
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