Konica Minolta C360i

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Jumping Jack Flash
    Technician
    • Jul 2009
    • 66

    #31
    Re: Konica Minolta C360i

    Originally posted by karel
    I have tested flash drives with smaller capacity, unfortunately still N.G
    Hymm .. If you are sure the flash drive is working, try using the firmware AA2J0Y0-F000-GZZ-23.exe

    Comment

    • karel
      Technician
      • Mar 2018
      • 44

      #32
      Re: Konica Minolta C360i

      Originally posted by Jumping Jack Flash
      Hymm .. If you are sure the flash drive is working, try using the firmware AA2J0Y0-F000-GZZ-23.exe
      AA2J0Y0-F000-GZZ-23.exe did not help

      Comment

      • Jumping Jack Flash
        Technician
        • Jul 2009
        • 66

        #33
        Re: Konica Minolta C360i

        [QUOTE=karel;1452114]AA2J0Y0-F000-GZZ-23.exe did not help[/QUOTE

        I'll think about the way how to send you

        Comment

        • karel
          Technician
          • Mar 2018
          • 44

          #34
          Re: Konica Minolta C360i

          [QUOTE=Jumping Jack Flash;1452424]
          Originally posted by karel
          AA2J0Y0-F000-GZZ-23.exe did not help[/QUOTE

          I'll think about the way how to send you

          I uploaded it to the machine this morning (AA2J0Y0-F000-GZZ-23.exe)
          My machine has adopted this software but it still doesn't work.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #35
            Re: Konica Minolta C360i

            [QUOTE=Jumping Jack Flash;1452424]
            Originally posted by karel
            AA2J0Y0-F000-GZZ-23.exe did not help[/QUOTE

            I'll think about the way how to send you
            try 'we transfer' up to 2gb for free

            Comment

            • Jumping Jack Flash
              Technician
              • Jul 2009
              • 66

              #36
              Re: Konica Minolta C360i

              [QUOTE=karel;1452591]
              Originally posted by Jumping Jack Flash


              I uploaded it to the machine this morning (AA2J0Y0-F000-GZZ-23.exe)
              My machine has adopted this software but it still doesn't work.
              You still have to upload any FW.
              I propose AA2J0Y0-F000-G00-23.exe

              Comment

              • karel
                Technician
                • Mar 2018
                • 44

                #37
                Re: Konica Minolta C360i

                Hi,
                I bought a new STRGB (KBG3AZMS256G)
                Does anyone know what the STRGB replacement procedure looks like?
                Is it enough if I upload AA2J0Y0-F000-G00-7B-990?


                I will only add that rewriting data from damaged STRGB is not possible.

                Please advise.
                Thanks

                Comment

                • Albonline
                  Service Manager

                  1,000+ Posts
                  • Sep 2008
                  • 1144

                  #38
                  Re: Konica Minolta C360i

                  Originally posted by karel
                  Hi,
                  I bought a new STRGB (KBG3AZMS256G)
                  Does anyone know what the STRGB replacement procedure looks like?
                  Is it enough if I upload AA2J0Y0-F000-G00-7B-990?


                  I will only add that rewriting data from damaged STRGB is not possible.

                  Please advise.
                  Thanks
                  quick overview of recovery



                  1. Copier recovery procedure:
                    1. With original storage board installed, perform a board reset using the 7,8,9 reset tool. After “Initialization Complete” message turn off machine and unplug AC power cord from source.
                    2. Remove CPU board from Base board; remove original storage board from CPU board. Leave boards out for 10 Minutes.
                    3. Insert replacement “wiped” storage board or perform a wipe of the original storage board; install back into CPU board. Put CPU board back into base board.
                    4. Plug in to AC power. Insert Firmware stick. Boot to Firmware and install. Allow reboot on successful install. Reboot may take up to 15 minutes.


                    At this point the procedure changes slightly depending on model line. This has been tested only on C360i model line and C3350i model line.


                    In the case of the C360i model line:


                    1. Machine will boot to internal error and reboot again to internal error. 3rd boot will display code C-D073. This is due to the default storage type being set to an invalid state (“MicroSD” rather than “Storage” Board). The machine may experience strange behavior due to this condition. It is best to go strait into service mode, system2, storage type and set to “storage” before doing ANYTHING else. Machine will prompt a restart.
                    2. Restart will boot to “Enter Serial Number”. Go to service mode, System 1, Serial number. Enter printer and scanner serial numbers. Numbers must be correct for license repair in later step of procedure to be successful.
                    3. While in service mode set time/date, marketing area, and Install movie data. Set DipSW 10 to 02. Exit service mode then restart machine.
                    4. Machine License management repair. Service mode- Billing mode- License Management- repair- LMS button (only if connected to a network). There are no messages like on older machines indicating a License error for the machine. Also, the repair button is not there if no error detected. Machine will auto-reboot on successful repair. If failed, check serial number entered in previous steps and try again. (MAY take two or three attempts). If a CPU board from another machine has been used it is not possible to repair machine license. Web browser/ I-options/Marketplace cannot be used. DO NOT use a used CPU board!!
                    5. If BHsecure MUST be installed then do not turn on web browser until after BHsecure installation. This is out of “abundance of caution” only. There has been issues with this during setup of certain “8” series machines. There is no proof as of this writing that the web browser actually affects BHsecure on this model line.
                    6. With machine AC cord UNPLUGGED. Reconnect and set all accessories. Test all machine functions thoroughly (Copy, scan, Fax, Print/Network connectivity/finishing …etc).

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7989

                    #39
                    Re: Konica Minolta C360i

                    From the manual...
                    Actions after replacement of the board

                    Turn ON the main power switch.
                    Check the firmware version of the SSD Controller.
                    If the firmware version of the SSD Controller is not the latest, upgrade the firmware.
                    Turn OFF and ON the main power switch.
                    [Recover Data] appears on the panel, touch [Recover Data] to start the recovery of data.
                    Turn OFF and ON the main power switch.
                    If there is any data retrieved with backup utility, conduct the recovery of data.

                    Good luck
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • karel
                      Technician
                      • Mar 2018
                      • 44

                      #40
                      Re: Konica Minolta C360i

                      Thanks for the instructions. I'll try to fix it on Monday. I'll let you know

                      Comment

                      • karel
                        Technician
                        • Mar 2018
                        • 44

                        #41
                        Re: Konica Minolta C360i

                        Originally posted by Albonline
                        quick overview of recovery



                        1. Copier recovery procedure:

                          At this point the procedure changes slightly depending on model line. This has been tested only on C360i model line and C3350i model line.


                          In the case of the C360i model line:


                          1. Machine will boot to internal error and reboot again to internal error. 3rd
                        I did according to this instruction.
                        The machine works!
                        Thank you all for your help.


                        Greetings

                        Comment

                        • EarthKmTech
                          Step aside, noob

                          1,000+ Posts
                          • May 2009
                          • 2139

                          #42
                          Re: Konica Minolta C360i

                          Note,

                          I had this issue on a new machine - the initialized cpu board was required to fix but it is also possible with a secret procedure to initialize the partition table of the ssd. A new ssd was not required. Contact technical support if required - it's not allowed to be shared.

                          Comment

                          • Bix
                            Service Manager

                            1,000+ Posts
                            • Apr 2018
                            • 1421

                            #43
                            Re: Konica Minolta C360i

                            They also suggested that I replace the CPUB. But it has always been the STRB. Damn, I almost miss the old HDDs. hahaha

                            Comment

                            • Albonline
                              Service Manager

                              1,000+ Posts
                              • Sep 2008
                              • 1144

                              #44
                              Re: Konica Minolta C360i

                              Originally posted by Bix
                              They also suggested that I replace the CPUB. But it has always been the STRB. Damn, I almost miss the old HDDs. hahaha

                              it is a solid state hdd

                              Comment

                              • Bix
                                Service Manager

                                1,000+ Posts
                                • Apr 2018
                                • 1421

                                #45
                                Re: Konica Minolta C360i

                                I think it's better to call it an SSD.
                                HDD is made up of discs.
                                SSD is solid state memory. Theoretically it is very likely that an HDD will break compared to an SSD. But long-term SSD someone says lasts less than an HDD.

                                Comment

                                Working...