Bizhub 368e - internal error occured

[Bix]

Re: Bizhub 368e - internal error occured

Version G00-X4 is the latest..GC2 X4 is a special f/w..E

GC2-X4 is a bugfix firmware that also includes special changes that will be included in the next firmware.
G00-X8 will be released soon, but it should only solve a security problem.

[Albonline]

Re: Bizhub 368e - internal error occured

try formatting the hdd physical, then logical.reinstall firmware and movie data after.

[Synthohol]

Re: Bizhub 368e - internal error occured

we dont even know what the error code is so before taking drastic measures how about we just get the darn code from history before jumping into formatting anything.

[Albonline]

Re: Bizhub 368e - internal error occured

we dont even know what the error code is so before taking drastic measures how about we just get the darn code from history before jumping into formatting anything.

because i've had this problem on the 8 series units many times. usually after firmware flash or bizhub secure set up. hdd format and reload fixes it most of the time. have had to format the emmc on a couple.

[nelo]

Re: Bizhub 368e - internal error occured

Hi All I was able to fix the fault by replacing the NVRAM with firmware upload.

Regards

[Synthohol]

Re: Bizhub 368e - internal error occured

Thanks for the follow-up post.
Glad you got it sorted.

[tsbservice]

Re: Bizhub 368e - internal error occured

Hi All I was able to fix the fault by replacing the NVRAM with firmware upload.

Regards

Thanks for the feedback. By NVRAM did you mean eMMC board? Also what was error code?