Konica Minolta Bizhub 554e Nasty Grinding noise.

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  • narellano2
    Technician

    Site Contributor
    • Jun 2020
    • 22

    [Misc] Konica Minolta Bizhub 554e Nasty Grinding noise.

    Hello,

    Just a little background on me. I am currently a Level 1 IT Technician. My skill set working with printers and copiers isn't the most in depth.I can change out rollers, fusers, ITB's, Drum units...basics maintenance stuff.

    So the issue I have with the konica is it makes a really loud grinding noise, it sounds like its coming from the area where the toners are installed. The issues started around the time I installed a new Image transfer belt.

    The prints do go through but the print quality is blurry. I also did notice inside the side door area; there is quite a bit of magenta toner residue. None of the gears or rollers seem stuck, and I have applied lubricant.

    Any troubleshooting tips?

    heres a video of the issue YouTube
    Last edited by narellano2; 06-18-2020, 11:14 PM.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5457

    #2
    Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

    can you record and post the sound?
    toner can backup in the waste tube from the belt ruining the belt, easy clean though.
    why was the belt replaced? did it reach EOL or failed to clean itself.

    so many possibilities to speculate. i really think a recording audio or video may help some of us experienced techs.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • srvctec
      Former KM Senior Tech

      500+ Posts
      • Oct 2009
      • 827

      #3
      Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

      Well, NEVER EVER apply lubricant to anywhere near where toner is in a machine.
      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

      Comment

      • wjurls
        Trusted Tech

        Site Contributor
        250+ Posts
        • Feb 2017
        • 460

        #4
        Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

        Originally posted by srvctec
        Well, NEVER EVER apply lubricant to anywhere near where toner is in a machine.

        THIS!!

        Comment

        • narellano2
          Technician

          Site Contributor
          • Jun 2020
          • 22

          #5
          Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

          Originally posted by srvctec
          Well, NEVER EVER apply lubricant to anywhere near where toner is in a machine.

          I did not apply lubricant to those gears.

          Comment

          • narellano2
            Technician

            Site Contributor
            • Jun 2020
            • 22

            #6
            Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

            Originally posted by Synthohol
            can you record and post the sound?
            toner can backup in the waste tube from the belt ruining the belt, easy clean though.
            why was the belt replaced? did it reach EOL or failed to clean itself.

            so many possibilities to speculate. i really think a recording audio or video may help some of us experienced techs.

            Sure thing. YouTube

            So i replaced it because it did reach its EOL, and prints had blotches.

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5457

              #7
              Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

              great vid!
              that sounds to me like the transfer belt waste auger gears skipping.
              when you open the front door and... hang on, ill get a diagram.
              ok, in blue is where i believe the noise to come from.
              the parts in red can be cleaned easily in place or removed.
              it's probably packed with toner.
              Attached Files
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • narellano2
                Technician

                Site Contributor
                • Jun 2020
                • 22

                #8
                Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

                Originally posted by Synthohol
                great vid!
                that sounds to me like the transfer belt waste auger gears skipping.
                when you open the front door and... hang on, ill get a diagram.
                ok, in blue is where i believe the noise to come from.
                the parts in red can be cleaned easily in place or removed.
                it's probably packed with toner.

                Great! Thank you for that information and Diagram. I will check out that area in red, and try to get it cleaned out!

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5457

                  #9
                  Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

                  if you pull the transfer belt out by 6" there is only 1 screw to remove the chute and clean it out.
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • narellano2
                    Technician

                    Site Contributor
                    • Jun 2020
                    • 22

                    #10
                    Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

                    Originally posted by Synthohol
                    if you pull the transfer belt out by 6" there is only 1 screw to remove the chute and clean it out.
                    Sweet I will give that a shot tomorrow and update you how it goes!

                    Comment

                    • narellano2
                      Technician

                      Site Contributor
                      • Jun 2020
                      • 22

                      #11
                      Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

                      Originally posted by Synthohol
                      if you pull the transfer belt out by 6" there is only 1 screw to remove the chute and clean it out.

                      So I cleaned out the augur and chute, and the noise is gone! Hopefully it doesn't clog anymore.

                      The print quality still isn't the best, with all color prints coming out with a blue horizontal streak at the bottom.

                      No surprise as the transfer belt is a bit scuffed up. Will need to get a new one at some point.

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

                        Great!
                        Would be nice to contribute to this marvelous site.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • narellano2
                          Technician

                          Site Contributor
                          • Jun 2020
                          • 22

                          #13
                          Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

                          Originally posted by Synthohol
                          if you pull the transfer belt out by 6" there is only 1 screw to remove the chute and clean it out.

                          Hello, So unfortunately the grinding noise is back. So cleaning out the augur on the transfer belt only helped out shortly.

                          The chute you mention here, is it on the transfer belt itself?

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7635

                            #14
                            Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

                            Nope it is on the machine side, just like Synthohol told you.
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • narellano2
                              Technician

                              Site Contributor
                              • Jun 2020
                              • 22

                              #15
                              Re: Konica Minolta Bizhub 554e Nasty Grinding noise.

                              Originally posted by tsbservice
                              Nope it is on the machine side, just like Synthohol told you.

                              Machine side. Got it. Thanks for clearing that up. Appreciate it.

                              Comment

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