BH-C-360, water drops in fuser

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3297

    BH-C-360, water drops in fuser

    BH-C-360 is having fuser jams regularly because humidity in the paper is condensing in the fuser unit. Besides of the quality of the paper, are there any mods to avoid water condensing in the fuser unit?

    Water Spots 20201102_155740.jpg

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    #2
    Re: BH-C-360, water drops in fuser

    Originally posted by Hansoon
    BH-C-360 is having fuser jams regularly because humidity in the paper is condensing in the fuser unit. Besides of the quality of the paper, are there any mods to avoid water condensing in the fuser unit?

    [ATTACH=CONFIG]47195[/ATTACH]

    Hans

    NO.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1971

      #3
      Re: BH-C-360, water drops in fuser

      Maybe don't stock paper tray so full that it has time to soak moisture

      Sent from my Pixel 4 XL using Tapatalk

      Comment

      • Hansoon
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Sep 2007
        • 3297

        #4
        Re: BH-C-360, water drops in fuser

        Originally posted by rrrohan
        Maybe don't stock paper tray so full that it has time to soak moisture

        Sent from my Pixel 4 XL using Tapatalk
        Have been through that already, not the cause in this case. Opening a brand new ream of paper (rotten-) within 30 prints water is condensing in the fuser. Office has normal climate, heaters are on.

        Hans
        " Sent from my Intel 80286 using MS-DOS 2.0 "

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635

          #5
          Re: BH-C-360, water drops in fuser

          Maybe try another fuser?
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            VIP Subscriber
            10,000+ Posts
            • Aug 2020
            • 14755

            #6
            Re: BH-C-360, water drops in fuser

            I live in the deep south right on the gulf and I have never seen drops of water from the paper. I'm not saying that I don't believe you but that's incredible. And how can water get into every fresh ream of paper? I've just never seen it. In any event, the problem is in the paper, not the machine, IMHO.
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5463

              #7
              Re: BH-C-360, water drops in fuser

              I've seen droplets of condensation in vertical sections many times.
              I've turned off sleep mode and set power save to the max.
              Usually keeps the machine warm enough NOT to collect condensation.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                VIP Subscriber
                10,000+ Posts
                • Aug 2020
                • 14755

                #8
                Re: BH-C-360, water drops in fuser

                Originally posted by Synthohol
                I've seen droplets of condensation in vertical sections many times.
                I've turned off sleep mode and set power save to the max.
                Usually keeps the machine warm enough NOT to collect condensation.

                Maybe I misunderstood. Is he saying the condensation is in the machine or the paper? I understood him to be talking about the paper. Yes, I've seen condensation inside the machine.

                If he has condensation inside the machine he should be able dry it out and the machine should run correctly for a little while. And from that point he's gonna have to figure out what's causing it. Severe temperature changes in the room will cause it. Perhaps they turn the heat/air off overnight?
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22702

                  #9
                  Re: BH-C-360, water drops in fuser

                  Originally posted by BillyCarpenter
                  If he has condensation inside the machine he should be able dry it out and the machine should run correctly for a little while. And from that point he's gonna have to figure out what's causing it. Severe temperature changes in the room will cause it. Perhaps they turn the heat/air off overnight?
                  For this situation, you can set a daily timer to start the machine ~3 hours before the first person arrives in the office. Then set the sleep timer to keep the machine awake during this time. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5463

                    #10
                    Re: BH-C-360, water drops in fuser

                    fwiw the c360 expired last December. no support, no parts being made.
                    dead model. hell even my manuals for it are from 2011.
                    last nail in coffin is it likely wont support SMBv2
                    there is a firmware that supports smb v1 and this is a quote from the bulletin.
                    i know this has little to do with your droplet issue, just dont want to see you invest money on a dead/dying horse.
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • Gaffers01
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • May 2011
                      • 329

                      #11
                      Re: BH-C-360, water drops in fuser

                      how about installing a heater in the bottom of the machine? when we have machines in damp conditions we install a little
                      heater like this HPG-1/11-60X35-100-240 | Heating Element | RS Components

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: BH-C-360, water drops in fuser

                        Originally posted by Gaffers01
                        how about installing a heater in the bottom of the machine? when we have machines in damp conditions we install a little
                        heater like this HPG-1/11-60X35-100-240 | Heating Element | RS Components
                        Agree.
                        Offtopic: I dismantled several old Tosh 1360/1370 years ago and these little beauty had what I believe is built heater inside. They were gorgeous machines.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • rrrohan
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Sep 2011
                          • 1971

                          #13
                          Re: BH-C-360, water drops in fuser

                          Don't the bigger Konica have built in heaters?

                          Sent from my Pixel 4 XL using Tapatalk

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: BH-C-360, water drops in fuser

                            Had exactly this issue at only one customer before. Never seen it that bad before on any other machine also C360.
                            Jams plagued the machine. Must be environmental. If there is an air conditioner there set it to dry mode.

                            Please keep us posted.

                            Try the power save off option as per Synthohol.
                            Whatever

                            Comment

                            • allan
                              RTFM!!

                              5,000+ Posts
                              • Apr 2010
                              • 5445

                              #15
                              Re: BH-C-360, water drops in fuser

                              Wonder if anti-fog spay for windscreens would be of any use here...
                              Whatever

                              Comment

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