Bad network connection

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8131

    #31
    Re: Bad network connection

    Originally posted by bsm2
    Can't web in first clue
    Most likely a duplicate Ipaddress
    But DHCP would not pick a duplicate IP thats one of its main jobs.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 16308

      #32
      Re: Bad network connection

      Originally posted by copier tech
      But DHCP would not pick a duplicate IP thats one of its main jobs.
      The OP is saying that DHCP won't pick an address at all for the copier. I'm pretty sure Phil is right that the copier has been excluded from getting a DHCP address thru the server settings.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #33
        Re: Bad network connection

        Originally posted by copier tech
        But DHCP would not pick a duplicate IP thats one of its main jobs.
        funny that an IT manager didn't know that fact...

        oh yeah it has nothing to do with FTP which he is an expert *cough* at.

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 29812

          #34
          Re: Bad network connection

          Konica copier doesn't tell you there's a duplicate Ipaddress like some other manufacturers.
          There IT could or he could unplug the cable and ping it.

          Comment

          • bsm2
            IT Manager

            25,000+ Posts
            • Feb 2008
            • 29812

            #35
            Re: Bad network connection

            Originally posted by Phil B.
            funny that an IT manager didn't know that fact...

            oh yeah it has nothing to do with FTP which he is an expert *cough* at.

            HILARIOUS copier has a static ipaddress
            power failure another device grabs the same ipaddress of copier.

            PS on Konica and others the last thing to boot up is the NIC
            card.

            That ends today's lesson

            Comment

            • D_L_P
              Self Employed

              1,000+ Posts
              • Oct 2009
              • 1196

              #36
              Re: Bad network connection

              Originally posted by bsm2
              Can't web in first clue
              Most likely a duplicate Ipaddress
              On Kinica's HTTP protocol can be disabled in one of the admin menus. It will still print and scan but the web interface won't load. It appeared like a firmware issue but the HTTP protocol was turned off.

              Also, a duplicate IP would't stop any device from obtaining an IP:
              Originally posted by rrrohan
              Also if i put on DHCP it fails to obtain a IP

              Comment

              • bsm2
                IT Manager

                25,000+ Posts
                • Feb 2008
                • 29812

                #37
                Re: Bad network connection

                Originally posted by D_L_P
                On Kinica's HTTP protocol can be disabled in one of the admin menus. It will still print and scan but the web interface won't load. It appeared like a firmware issue but the HTTP protocol was turned off.

                Also, a duplicate IP would't stop any device from obtaining an IP:

                Yes you can turn it off web page but very very Rare that happens and it's the main way to program the machine. But a duplicate Ipaddress will definitely block you from viewing the web interface.

                Hopefully we will all get more information from the Tech or mabye not. Some of his comments are conflicted.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7963

                  #38
                  Re: Bad network connection

                  Originally posted by bsm2
                  ...

                  Hopefully we will all get more information from the Tech or mabye not. Some of his comments are conflicted.
                  Not agree on what you're implying...He's definitely trusted tech knowing his stuff.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • emujo2
                    Service Manager

                    1,000+ Posts
                    • Mar 2017
                    • 1580

                    #39
                    Re: Bad network connection

                    Originally posted by bsm2
                    Konica copier doesn't tell you there's a duplicate Ipaddress like some other manufacturers.
                    There IT could or he could unplug the cable and ping it.

                    KMs do indeed inform the user through the control panel that another device is using the IP address. All I'm saying is I would be hard pressed to replace a MFP board based on what the poster is saying the machine can and can't do. It can print and scan..packets being dropped can come from anywhere. Corrupt SSL certs and bad softswitch settings can be corrected through initialization..and/or HDD formats..E

                    Comment

                    • srvctec
                      Former KM Senior Tech

                      500+ Posts
                      • Oct 2009
                      • 827

                      #40
                      Re: Bad network connection

                      Originally posted by bsm2
                      Talking about the original tech
                      thank you
                      TRY and keep up
                      Pretty sure tsbservice was talking about the original tech rrrohan (correct me if I'm wrong, tsb!), you know, the OP of this thread.

                      bsm2, do you have to work hard at being a douchebag or does it just come naturally?
                      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                      Comment

                      • emujo2
                        Service Manager

                        1,000+ Posts
                        • Mar 2017
                        • 1580

                        #41
                        Re: Bad network connection

                        here's an interesting tip about DHCP and the C308

                        Switch thinks it's a PoE device..Disable PoE (Power over Ethernet) for the switch port...And after re reading the posts..the user drops packets except when connected directly to the device, and his laptop pulls an address on the port..not that the laptop is assigning an address to the copier..(unless I'm just losing something in the non related comments. E

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22798

                          #42
                          Re: Bad network connection

                          Originally posted by srvctec
                          Pretty sure tsbservice was talking about the original tech rrrohan (correct me if I'm wrong, tsb!), you know, the OP of this thread.

                          bsm2, do you have to work hard at being a douchebag or does it just come naturally?
                          very very naturally .... frankly I think he was born with the douche bag gene running at full gallop

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7963

                            #43
                            Re: Bad network connection

                            Originally posted by srvctec
                            Pretty sure tsbservice was talking about the original tech rrrohan (correct me if I'm wrong, tsb!), you know, the OP of this thread.

                            bsm2, do you have to work hard at being a douchebag or does it just come naturally?
                            You're not wrong of course. Just some guys like to play games deflecting and twisting.
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • davel
                              Technician

                              1,000+ Posts
                              • Oct 2011
                              • 1093

                              #44
                              Re: Bad network connection

                              Originally posted by bsm2
                              Talking about the original tech
                              thank you
                              TRY and keep up
                              Originally posted by bsm2
                              Great please explain how the machine pulled a DHCP address from his laptop.

                              Comment

                              • emujo2
                                Service Manager

                                1,000+ Posts
                                • Mar 2017
                                • 1580

                                #45
                                Re: Bad network connection

                                Ok you 2..I left the BS trump/biden wars thread months ago because of that crap..Can you guys put it aside for this thread???

                                I just tried to program my C360i with a known duplicate IP..Message displayed on the control panel like I said..Copytech wont let me upload the pic though.

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