BH650i half black copies

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  • mascan42
    Trusted Tech

    250+ Posts
    • Oct 2008
    • 471

    BH650i half black copies

    OK, this is a bizarre one. I'm getting this defect only when copying off the glass. Prints are fine, coping through the doc feeder is fine. But all copies off the glass look like this. Sounds mechanical, right? But the defect is very clearly digital. The black area has a jagged edge, there are indents and grey areas at the edge. It's not even in a straight line.

    20210125_170547.jpg

    I've reseated connectors and replaced the CCD unit. The self-diagnostic comes back all OK. The mirrors are all secure and in their proper places. The carriage moves without any issues, and the lamp stays on for the entire scan.

    Everyone I've spoken to is stumped. And since it's a brand new machine, it's probably getting sent back next week. But I'd love some insight into WTF this could be.
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1329

    #2
    Re: BH650i half black copies

    Originally posted by mascan42
    OK, this is a bizarre one. I'm getting this defect only when copying off the glass. Prints are fine, coping through the doc feeder is fine. But all copies off the glass look like this. Sounds mechanical, right? But the defect is very clearly digital. The black area has a jagged edge, there are indents and grey areas at the edge. It's not even in a straight line.

    [ATTACH=CONFIG]48098[/ATTACH]

    I've reseated connectors and replaced the CCD unit. The self-diagnostic comes back all OK. The mirrors are all secure and in their proper places. The carriage moves without any issues, and the lamp stays on for the entire scan.

    Everyone I've spoken to is stumped. And since it's a brand new machine, it's probably getting sent back next week. But I'd love some insight into WTF this could be.
    Trivial question, no error code? You have already contacted Minolta for any anomalies (or technical bulletins) already reported by other dealers or to have electronic boards to test on the machine. I didn't think you could replace the whole machine in these cases.

    Comment

    • Woxner
      Senior Tech

      500+ Posts
      • Jul 2011
      • 808

      #3
      Re: BH650i half black copies

      Ck for 8 series bulletin on this simular problem

      Comment

      • rrrohan
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2011
        • 1971

        #4
        Re: BH650i half black copies

        Try grabbing under front left corner of scanner bed and lifting it. A few times and re test to see if it helped at all

        Sent from my Pixel 4 XL using Tapatalk

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635

          #5
          Re: BH650i half black copies

          Looks like mirror out of his place.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: BH650i half black copies

            Just for entertainment try making reduced and enlarged copy and check if the defect also reduces and enlarges.
            Try covering the entire scanner with a box or a refuge bag and see if that makes any difference.
            Another thing to play with would be the scanner start position under copy area adjustment if i can remember that correctly.
            Whatever

            Comment

            • mattcoop11
              Technician
              • Jun 2015
              • 12

              #7

              Comment

              • Brett GS
                Trusted Tech

                100+ Posts
                • Jun 2013
                • 154

                #8
                Re: BH650i half black copies

                Had something almost the same on a c308 and c558 and both it was mirror 3 that needed slight adjustment with a allen key.

                Comment

                • copytechman
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Nov 2008
                  • 915

                  #9
                  Re: BH650i half black copies

                  Originally posted by Brett GS
                  Had something almost the same on a c308 and c558 and both it was mirror 3 that needed slight adjustment with a allen key.
                  I had a c654e with something like that and it was one of the "pads" under the front mirror carriage that decided it wanted to do its own thing causing the carriage to have a bit of a tilt.

                  Just my 2c

                  A.

                  Comment

                  • mascan42
                    Trusted Tech

                    250+ Posts
                    • Oct 2008
                    • 471

                    #10
                    Re: BH650i half black copies

                    This wound up being the problem. No idea how it makes it out of the factory and through the warehouse pre-install procedures without anybody noticing.

                    Comment

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