OK, this is a bizarre one. I'm getting this defect only when copying off the glass. Prints are fine, coping through the doc feeder is fine. But all copies off the glass look like this. Sounds mechanical, right? But the defect is very clearly digital. The black area has a jagged edge, there are indents and grey areas at the edge. It's not even in a straight line.
20210125_170547.jpg
I've reseated connectors and replaced the CCD unit. The self-diagnostic comes back all OK. The mirrors are all secure and in their proper places. The carriage moves without any issues, and the lamp stays on for the entire scan.
Everyone I've spoken to is stumped. And since it's a brand new machine, it's probably getting sent back next week. But I'd love some insight into WTF this could be.
20210125_170547.jpg
I've reseated connectors and replaced the CCD unit. The self-diagnostic comes back all OK. The mirrors are all secure and in their proper places. The carriage moves without any issues, and the lamp stays on for the entire scan.
Everyone I've spoken to is stumped. And since it's a brand new machine, it's probably getting sent back next week. But I'd love some insight into WTF this could be.
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