Reboot Olivetti d-Color MF282plus

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    Reboot Olivetti d-Color MF282plus

    Hi, I have a client with an Olivetti D-color 282Plus.
    The printer keeps restarting every 2-3 seconds. Looks like a bizhub C284e to me. In all likelihood, the SSD no longer works. I tried to detach DF and HDD. Do you think I can insert a new Bizhub C284e SSD?
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1338

    #2
    Re: Reboot Olivetti d-Color MF282plus

    Originally posted by Bix
    Hi, I have a client with an Olivetti D-color 282Plus.
    The printer keeps restarting every 2-3 seconds. Looks like a bizhub C284e to me. In all likelihood, the SSD no longer works. I tried to detach DF and HDD. Do you think I can insert a new Bizhub C284e SSD?
    Try updating the firmware first

    Comment

    • barber782
      Trusted Tech

      250+ Posts
      • Aug 2011
      • 271

      #3
      Re: Reboot Olivetti d-Color MF282plus

      Try the Sata controller fw v4 first

      Sent from my VTR-L09 using Tapatalk

      Comment

      • barber782
        Trusted Tech

        250+ Posts
        • Aug 2011
        • 271

        #4
        Re: Reboot Olivetti d-Color MF282plus

        And.. You can try usi g the diagnostics screen to see if there's an issue

        Sent from my VTR-L09 using Tapatalk

        Comment

        • occus
          Trusted Tech

          250+ Posts
          • Jul 2013
          • 312

          #5
          Re: Reboot Olivetti d-Color MF282plus

          Originally posted by Bix
          Hi, I have a client with an Olivetti D-color 282Plus.
          The printer keeps restarting every 2-3 seconds. Looks like a bizhub C284e to me. In all likelihood, the SSD no longer works. I tried to detach DF and HDD. Do you think I can insert a new Bizhub C284e SSD?

          Yes, change the SSD. I replaced a few last year, even with the controller firmware fix installed...
          Sometimes you need a total clear and Moviedata after replacing it, if you get a SSD error.

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7979

            #6
            Re: Reboot Olivetti d-Color MF282plus

            Originally posted by Bix
            Hi, I have a client with an Olivetti D-color 282Plus.
            The printer keeps restarting every 2-3 seconds. Looks like a bizhub C284e to me. In all likelihood, the SSD no longer works. I tried to detach DF and HDD. Do you think I can insert a new Bizhub C284e SSD?

            If the machine is on a continual boot loop the SSD has failed & the only option is to replace it.

            You won't get the firmware to update because the machine is continually rebooting.

            Yes you can use a Konica Minolta SSD. (must be new)

            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            ​

            Comment

            • occus
              Trusted Tech

              250+ Posts
              • Jul 2013
              • 312

              #7
              Re: Reboot Olivetti d-Color MF282plus

              Originally posted by copier tech
              If the machine is on a continual boot loop the SSD has failed & the only option is to replace it.

              You won't get the firmware to update because the machine is continually rebooting.

              Yes you can use a Konica Minolta SSD. (must be new)


              No, you can use a old one!
              Replace and put in usbstick with newest firmware on first boot. Most time it works, sometimes you need a clear all data.

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7979

                #8
                Re: Reboot Olivetti d-Color MF282plus

                Originally posted by occus
                No, you can use a old one!
                Replace and put in usbstick with newest firmware on first boot. Most time it works, sometimes you need a clear all data.
                If you use an old one to risk having a counter mismatch error.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                ​

                Comment

                • Bix
                  Service Manager

                  1,000+ Posts
                  • Apr 2018
                  • 1421

                  #9
                  Re: Reboot Olivetti d-Color MF282plus

                  I have ordered a new SSDB.
                  I will be using the firmware of a bizhub C284e. I believe that "plus" corresponds to the "e" series.
                  I will let you know

                  Comment

                  • occus
                    Trusted Tech

                    250+ Posts
                    • Jul 2013
                    • 312

                    #10
                    Re: Reboot Olivetti d-Color MF282plus

                    Yes, plus means (e)nhanced.
                    Try the KM fimware, but it happened once that it didn't work, it depends on the firmware version. Then software switch 10 from 04(generic Brand) to 01(KM)

                    Comment

                    • Bix
                      Service Manager

                      1,000+ Posts
                      • Apr 2018
                      • 1421

                      #11
                      Re: Reboot Olivetti d-Color MF282plus

                      Hi, I proceeded like this:
                      - Replaced SSD but keeps restarting.
                      - Removed options but keeps restarting.
                      - RAM removed: MFP stops restarting but nothing comes out on the display. Startup noise only.
                      - RAM replaced unsuccessfully.


                      At this point I am thinking of a broken MFPB. Some idea?

                      Comment

                      • emujo2
                        Service Manager

                        1,000+ Posts
                        • Mar 2017
                        • 1580

                        #12
                        Re: Reboot Olivetti d-Color MF282plus

                        if you think it's a 284e how many "fins" pop up before it re boots..and have you tried doing a trouble reset to get to the point where you can enter service mode to check what the error is?

                        Comment

                        • Bix
                          Service Manager

                          1,000+ Posts
                          • Apr 2018
                          • 1421

                          #13
                          Re: Reboot Olivetti d-Color MF282plus

                          Originally posted by emujo2
                          if you think it's a 284e how many "fins" pop up before it re boots..and have you tried doing a trouble reset to get to the point where you can enter service mode to check what the error is?
                          The printer fails to turn on, so no errors displayed.
                          At this point I think PSU or motherboard defective.

                          Comment

                          • emujo2
                            Service Manager

                            1,000+ Posts
                            • Mar 2017
                            • 1580

                            #14
                            Re: Reboot Olivetti d-Color MF282plus

                            Your OP says re-booting..in most cases the re boot occurs after the LCD shows something..Number of fins coming up can help in troubleshooting..So you are saying you power it on and it cycles on/off at this point? E

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7703

                              #15
                              Re: Reboot Olivetti d-Color MF282plus

                              Originally posted by Bix
                              Hi, I have a client with an Olivetti D-color 282Plus.
                              The printer keeps restarting every 2-3 seconds. Looks like a bizhub C284e to me. In all likelihood, the SSD no longer works. I tried to detach DF and HDD. Do you think I can insert a new Bizhub C284e SSD?
                              Originally posted by emujo2
                              Your OP says re-booting..in most cases the re boot occurs after the LCD shows something..Number of fins coming up can help in troubleshooting..So you are saying you power it on and it cycles on/off at this point? E
                              2-3 seconds are not enough to see anything meaningful Ed.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                              Comment

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