We have a new need to begin providing plotters/wide format printers to our Konica customers and need some sound advice. Never had to expand in this direction before. We place mostly Konica copiers with our customers. What are your recommendations if any for an easy to maintain wide format option which we could provide.
Konica Plotters?
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Re: Konica Plotters?
Either, easy to maintain & reliability are what matters. Something to try for a business like us that has never sold plotters before. Don't really want to branch out into plotter sales & service but my customers are expressing a need for us to provide that option.sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.comComment
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sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.comComment
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Re: Konica Plotters?
KM offers the AccurioWide 160/200, They run very well until they are not used for a while and the customer does not care to do the maintenance..Then you can expect to throw many thousands of $$$$ down the drain on print heads, and other various (none of them cheap) items. The Muratec PLS seems to be OK ( with the exception of some design flaw they are trying to resolve here). The HP and KIP products seem to give us the least amount of grief. EFI falls into the same category as accuriowide needing expensive repairs if not used and ink dries. EComment
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Re: Konica Plotters?
I personally would lean toward ink based plotters: Canon or HP. Like all ink based devices, you need to run a minimum volume, I usually quote one Arch D full color print per week minimum, otherwise you'll have ink hardening in the printhead(s).
In my experience the Kips seem to require a lot of TLC, and expensive parts.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Konica Plotters?
I personally would lean toward ink based plotters: Canon or HP. Like all ink based devices, you need to run a minimum volume, I usually quote one Arch D full color print per week minimum, otherwise you'll have ink hardening in the printhead(s).
In my experience the Kips seem to require a lot of TLC, and expensive parts.sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.comComment
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Re: Konica Plotters?
You likely cannot resell KIP, Canon, Ricoh or HP product without first becoming an authorised dealer, take a technical training course and order in a demo unit.
There might also be purchase objectives that you dealership has to meet to retain that dealership.
The entire print industry is dealing with supply chain challenges right now, so even if you were able to order a wide format printer, you may not get it for weeks or months.Comment
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Re: Konica Plotters?
You likely cannot resell KIP, Canon, Ricoh or HP product without first becoming an authorised dealer, take a technical training course and order in a demo unit.
There might also be purchase objectives that you dealership has to meet to retain that dealership.
The entire print industry is dealing with supply chain challenges right now, so even if you were able to order a wide format printer, you may not get it for weeks or months.sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.comComment
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Re: Konica Plotters?
That supply chain issue doesn't sound correct, but I just called our HP and Canon rep to see what plotters are available and how quickly we can get them just in case you are right. Waiting for a call back from him to see if there is a national supply chain issue for those plotters or not.sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.comComment
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Re: Konica Plotters?
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Re: Konica Plotters?
I've got a number of HP Designjet Customers out there and have found units like the T-730's pretty easy to work on. Parts and service manuals are also readily available. Like all inkjet, they need to run an occasional job lest the ink system dries up and costs a fortune to repair. I have one customer with a KIP 3100 and I find parts acquisition frustrating and expensive AF. Discount Copier can get KIP parts if you call them.
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