[Dead] Stuck on bars

[elmaligno]

Hi guys, I have a Bizhub 4050 that gets stuck on the bars after powering it on. The engine runs before, but the panel still shows the bars. is there any recovery tool or FW for it?
Thanks.

[copier tech]

Re: Stuck on bars

Hi guys, I have a Bizhub 4050 that gets stuck on the bars after powering it on. The engine runs before, but the panel still shows the bars. is there any recovery tool or FW for it?
Thanks.

Start by updating the regular firmware before you start replacing boards etc.

[elmaligno]

Re: Stuck on bars

Start by updating the regular firmware before you start replacing boards etc.

I think it's great that you try to sell your crap here, but this is a serious site and I am a technician with 30 years of experience that does not need to come with nonsense like that. This machine does not support firmware upgrade without booting, which does not happen, and that is the reason for my question.

[copier tech]

Re: Stuck on bars

I think it's great that you try to sell your crap here, but this is a serious site and I am a technician with 30 years of experience that does not need to come with nonsense like that. This machine does not support firmware upgrade without booting, which does not happen, and that is the reason for my question.

For someone so experienced you should know about the recovery firmware!

[elmaligno]

Re: Stuck on bars

For someone so experienced you should know about the recovery firmware!

I was expecting a comment like that, which shows you don't know what you are talking about, as these machines are Lexmark based and cannot be booted with firmware from the usb.
If you are so smart and you have the firmware you seem to be talking about, show it to us!

[tsbservice]

Re: Stuck on bars

Try to unplug HDD and see it will get past boot screen and error out.

[elmaligno]

Re: Stuck on bars

Try to unplug HDD and see it will get past boot screen and error out.

Thanks a lot, but as I said, I did that and disconnected fax too.

[Gift]

Re: Stuck on bars

Is it possible to access the web interface?

[elmaligno]

Re: Stuck on bars

Is it possible to access the web interface?

no, it is not possible

[Gift]

Re: Stuck on bars

no, it is not possible

In this case you might have a faulty controllerboard or nvram/ssd (in case that's a discrete part on this crap lexmark board).
I couldn't see any recovery tools in knova. You might be able to fix it with a parts donator, otherwise I'd probably just forward it to the sales guys before ordering any
stuff based on guessworks. I sure guess the prices for these "Bizmark" PCBs are probably ridiculously high.

[elmaligno]

Re: Stuck on bars

In this case you might have a faulty controllerboard or nvram/ssd (in case that's a discrete part on this crap lexmark board).
I couldn't see any recovery tools in knova. You might be able to fix it with a parts donator, otherwise I'd probably just forward it to the sales guys before ordering any
stuff based on guessworks. I sure guess the prices for these "Bizmark" PCBs are probably ridiculously high.

I'm afraid that's what happens, that's why I was asking if anyone knew anything else, since the C3350s have the same software and there is a boot firmware for them.

[strider5555]

Re: Stuck on bars

You can try booting up the machine into extra service mode by holding the sub power switch on the panel while turning on the main switch. If it boots to the CE password screen, you may be able to flash with the latest base firmware, and also possibly format the HDD. Also if you haven't already, make sure the network cable is disconnected.