KM C450i

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  • Šavid J Whitehead
    Junior Member
    • May 2024
    • 2

    #1

    KM C450i

    C450i error j99-01
  • Duplicator
    IT Manager

    100+ Posts
    • May 2022
    • 248

    #2
    C450i error j99-01
    Have you tried? https://printcopy.info/?mod=erc
    Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

    If I helped you out, please give me a thumbs up! It helps my reputation.

    Comment

    • Ziggy
      Senior Tech

      Site Contributor
      VIP Subscriber
      500+ Posts
      • Feb 2018
      • 789

      #3
      C450i error j99-01
      The machine thinks the paper size being fed is different than what it says it is. Could be as simple as feed rollers being worn or outdated firmware. Here is what manual says.
      JAM type Controller JAM (paper size error (paper length))
      JAM code 99-01
      JAM detection timing 99-01
      • As a result of a paper size error (paper length), the controller transmits a forced stop command to the printer engine and the printer engine is internally processing the size error.
      • As a result of a paper size error (paper length), the controller transmits a forced stop command to the printer engine; but the paper causing the size error cannot be fed out.

      Comment

      • Cantechman
        Trusted Tech

        Site Contributor
        100+ Posts
        • Nov 2008
        • 228

        #4
        I had the same error on a c658 last week. Turned out to be a dirty laser, I just used the grey cleaning arm with the white cleaning pad to clean each laser glass, after cleaning all the lasers the machine worked perfectly fine again.

        Comment

        • elmaligno
          Expert technician KM

          250+ Posts
          • Oct 2009
          • 302

          #5
          C450i error j99-01
          Does it has FS-533?
          Field technician since 1994

          Comment

          • Šavid J Whitehead
            Junior Member
            • May 2024
            • 2

            #6
            FS539 fitted

            Comment

            • elmaligno
              Expert technician KM

              250+ Posts
              • Oct 2009
              • 302

              #7
              FS539 fitted
              I would test if it happens to me from all drawers. If it only happens from one, which is most likely, I would check that the transparent plastic piece that covers the spring of the paper output sensor has not come loose, because when you remove the wheels to change them, you have to push the spring-loaded sensor and it usually comes out of place, making the paper output more difficult and causing 99-01. In addition hau a bulletin in which the black plastic guide that is above the registration roller is deformed, it bulges by the heat and also produces this problem.
              Field technician since 1994

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