Bizhub 958 J32-05, J3205 Intermitted

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  • Haroldbfix
    Trusted Tech

    100+ Posts
    • Feb 2008
    • 212

    #1

    Bizhub 958 J32-05, J3205 Intermitted

    Any help is appreciated. The paper typically jams between the fuser and the and the exit of the machine.
  • Bliki BZ
    Technician

    Site Contributor
    • Oct 2018
    • 10

    #2
    Check that all of your guide claws in the fuser are in place. I have replaced the exit assembly to resolve this issue.

    Comment

    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1327

      #3
      Have you tried fresh paper, out of an unopened packet, if the paper is very damp, after being fused, the curl can stop it from entering the exit section
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

      Comment

      • Albonline
        Service Manager

        1,000+ Posts
        • Sep 2008
        • 1144

        #4
        these are known to wear out photo sensor flags. what kind of total count is on it?

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5799

          #5
          check the duplex motor belts.
          take off the sude cover of the duplex and watch the motors and belts.
          on the 808 and 958 i have had a dozen that the belt is falling off or skipping.
          just look here.
          hope it helps. duplex shim.jpg
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22997

            #6
            A lot of this has already been covered in other posts, but I'll repeat my experiences with the 808:

            Misfed (J30-03, J32-05) won't clear, preceeded by (20-02 & 20-03) misfeeds. Paper is jammed behind the paper dust collector, blocking OHP sensor S40 and not visible to the enduser. Registration area sensors are dusty. Remove jam behind the paper dust collector. Clean paper dust collector and sensors PS38, PS39, PS40.

            Misfeeds J32-05 simplex at guide A796. Inverter gate home position is slightly too low, snagging pages exiting to the lower exit. Adjust inverter gate switch solenoid SD1 bracket slightly left to raise the home position of the gate.

            Misfeeds J32-05 simplex at guide A796, primarily LTR-R, after 1075 consecutive prints. After the machine has rested, 1075 more consecutive prints/copies can be made. Tried fuser, fuser exit assy, & fuser motor. I suspect that the driver circuit overheats after 30+ continuous minutes of driving the fuser motor. Move MFP 3"+ out from the wall, and space it out with a paper box cover. Also move the paper shred box away from the wall 3"+, and space it out from the wall with a paper box top, to allow proper ventilation.

            Misfeeds J32-05, 92-02 when duplexing. Operation of the inverter gate can be observed with the right door upper cover and the fans FM4 & FM5 removed (fans must be plugged in or you'll get "An internal error has occurred."). The three first-sides pass fine, but the next second-side is misdirected into the duplex path instead of exiting. Lazy inverter gate does not return quick enough when the solenoid releases about halfway through the third first-side). Paper scraps that remain in the ADU exit can be removed by rolling through a heavy mylar report cover, to push them through. Increase inverter gate switch solenoid SD1 return spring tension. I could not find a suitable replacement spring, so I hooked the spring two loops up into the coil. Clean all three duplex roller sets, especially the top ones under the fan assy (ADU Transport Roller 1), or replace duplex rollers ([2] A795 8108 00, [1] A795 8109 00, [1] A795 8110 00).

            Adding to the difficulty of diagnosing this issue, there was another tech that occasionally did calls on this machine. He would grab very used parts from the graveyard, and swap them into my machine. So I could fix an issue, then two calls later I would find that my new duplex rollers had been replaced by very old used ones. Maybe "frustrating" is not quite the right word for it. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Haroldbfix
              Trusted Tech

              100+ Posts
              • Feb 2008
              • 212

              #7
              Originally posted by blackcat4866
              A lot of this has already been covered in other posts, but I'll repeat my experiences with the 808:

              Misfed (J30-03, J32-05) won't clear, preceeded by (20-02 & 20-03) misfeeds. Paper is jammed behind the paper dust collector, blocking OHP sensor S40 and not visible to the enduser. Registration area sensors are dusty. Remove jam behind the paper dust collector. Clean paper dust collector and sensors PS38, PS39, PS40.

              Misfeeds J32-05 simplex at guide A796. Inverter gate home position is slightly too low, snagging pages exiting to the lower exit. Adjust inverter gate switch solenoid SD1 bracket slightly left to raise the home position of the gate.

              Misfeeds J32-05 simplex at guide A796, primarily LTR-R, after 1075 consecutive prints. After the machine has rested, 1075 more consecutive prints/copies can be made. Tried fuser, fuser exit assy, & fuser motor. I suspect that the driver circuit overheats after 30+ continuous minutes of driving the fuser motor. Move MFP 3"+ out from the wall, and space it out with a paper box cover. Also move the paper shred box away from the wall 3"+, and space it out from the wall with a paper box top, to allow proper ventilation.

              Misfeeds J32-05, 92-02 when duplexing. Operation of the inverter gate can be observed with the right door upper cover and the fans FM4 & FM5 removed (fans must be plugged in or you'll get "An internal error has occurred."). The three first-sides pass fine, but the next second-side is misdirected into the duplex path instead of exiting. Lazy inverter gate does not return quick enough when the solenoid releases about halfway through the third first-side). Paper scraps that remain in the ADU exit can be removed by rolling through a heavy mylar report cover, to push them through. Increase inverter gate switch solenoid SD1 return spring tension. I could not find a suitable replacement spring, so I hooked the spring two loops up into the coil. Clean all three duplex roller sets, especially the top ones under the fan assy (ADU Transport Roller 1), or replace duplex rollers ([2] A795 8108 00, [1] A795 8109 00, [1] A795 8110 00).

              Adding to the difficulty of diagnosing this issue, there was another tech that occasionally did calls on this machine. He would grab very used parts from the graveyard, and swap them into my machine. So I could fix an issue, then two calls later I would find that my new duplex rollers had been replaced by very old used ones. Maybe "frustrating" is not quite the right word for it. =^..^=
              Thanks for taking the time to write this up. I will go back to the machine and apply all the tips. This is much appreciated!

              Comment

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