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Re: BIZHUB C224 missing "Store address" tab in the web interface
Log in as administrator. This has probably been disabled under the "Restrict User Access" within the "Security" tab. Either way, you'll need to login as an administrator to add your scan one touch or edit the security settings so it can be done as a public user. -
Re: BIZHUB C224 missing "Store address" tab in the web interface
Store address should be available from user settings by default.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: BIZHUB C224 missing "Store address" tab in the web interface
is the HDD set to installed?We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: BIZHUB C224 missing "Store address" tab in the web interface
Where can I find the HDD menu?
The machine was working fine 1 week ago, suddenly the admin and service passwords were changed and the scan-to-folder profiles disappeared. I have resetted the passwords, but still have problems with scan-to-folder.
If the HDD is the problem if I change it with blank HDD will this resolve the problem? (Should I place some info before I replace it?)Comment
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Re: BIZHUB C224 missing "Store address" tab in the web interface
The first thing that you'll notice if the HDD is UnSet or failed is the message: "Animation data is not available". Fax and scan functions will also be unavailable. =^.^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: BIZHUB C224 missing "Store address" tab in the web interface
Passwords general don't change on their own. I guess I'd also have to wonder how you were able to change the service password back if that was changed. It's not an easy task to accomplish unless you or someone else knew what the new password was somehow.
Did the copier have a PUBLIC facing IP address and the default (or easily guessed) admin password? Stranger things have happened when the copier is accessible from the internet and someone out there in the world wants to be a problem child and mess with settings and passwords.A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...Comment
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Re: BIZHUB C224 missing "Store address" tab in the web interface
The passwords somehow were changed. The people working at that office don't know how to enter the service menu, neither to change the passwords. I don't know what happened.
I resetted the passwords with A145FW.tar via the USB maintenance slot.Comment
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Re: BIZHUB C224 missing "Store address" tab in the web interface
c224 security tab.jpg
This is the "Security" tab I see when I log in as administrator. There is no "Restrict User Access" there...Comment
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
Comment
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Re: BIZHUB C224 missing "Store address" tab in the web interface
Check in service mode system 2 I think, click hdd as make sure it is set to "installed" or replacing it won't do anything if it doesn't look for one due to an improper setting.
If it shows unset, hit installed. It may not highlight right away, I've seen it take up to 30 seconds to reflect the change.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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