I have been trying to get a C284e to take new firmware, and run into problems every time. Current is G00-C8. Trying to flash GDB-M1 to solve issues with SMB1. SSD firmware is at 6.03 currently, updated from 6.02. I have tried 4 different flash drives, a 1 gb, 2gb, 4gb, and 8gb, from various manufacturers (verbatim, patriot, and Sandisk). The machine accepts 3 of these flash drives if I have the SSD update on them, but if I instead put the FW update files in the root of the drive as instructed, I get an error "this is invalid external memory". I tried then using the ISW update method, using the provided batch file to create a .tar, and running a FTP server. but I get an error "failed to get information from the Firmware Server" after the firmware file is downloaded. If I try to download and install the firmware through the web interface, the machine will download the update, show the new version as available, but when it tries to install, says "file not available on firmware server". I can verify with FileZilla that the file is indeed requested, downloaded, and that the client closed the connection after the download is complete in both cases. I tried reformatting the hard drive, and get the same issues. Does anyone here have any ideas? Any reason this machine shouldn't take the new firmware?
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Re: Konica Minolta C284e firmware Installation problem
Just to confirm, in my case that would be a folder called A61F0Y0-F000-GDB-M1(00), and in it it should have folders like work_fw, SataF, module, iptables, fw, bin, app, and several files, like the ramdisk, initramfs, etc.Comment
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Re: Konica Minolta C284e firmware Installation problem
and its plugged into the service port in the back right?
ive seen similar when ssd is blanked and an incorrect machine and type are set back to ff for both.
its something to checkWe know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: Konica Minolta C284e firmware Installation problem
the firmware you are trying to use is C224e C284e_C364e_A5C10Y0-F000-GDB-M1.exe right?We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...Comment
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Re: Konica Minolta C284e firmware Installation problem
Request to use SMB2.0 on this product series.
DipSW to change support SMB versions for the SMB client functions.
DipSW No.219 (bit 2)
Software SW No.219 0x00: SMB1.0/2.0 are available. (default)
Software SW No.219 0x04: Only SMB2.0 is available. <----------that has to be set and ntlm set to v2 as well. its in admin, network, smb, client settings and somewhere around there.
im better at the screen than my burnt memory cells
We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: Konica Minolta C284e firmware Installation problem
Synthol.... Not burnt memory cells...it should be consumed memory cells.... Be in good health..Request to use SMB2.0 on this product series.
DipSW to change support SMB versions for the SMB client functions.
DipSW No.219 (bit 2)
Software SW No.219 0x00: SMB1.0/2.0 are available. (default)
Software SW No.219 0x04: Only SMB2.0 is available. <----------that has to be set and ntlm set to v2 as well. its in admin, network, smb, client settings and somewhere around there.
im better at the screen than my burnt memory cells
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Re: Konica Minolta C284e firmware Installation problem
The Latest Firmware is GDP-M1
Firmware Readme C224e C284e C364e GDP-M1.pdfLet us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Re: Konica Minolta C284e firmware Installation problem
The OP requested the correct firmware that specifically addressed the smb2.0 issue which I posted.
I have no idea where you got that version from but it's not what was requested.
Plus he was trying mono fw not color.
Gdp fw is not the latest either
G20-m1 is latest base and gqw-m1 is the latest special fw.
Gdp is 5 fw's ago.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Re: Konica Minolta C284e firmware Installation problem
Maybe across the great pond it is but gqw-m1 is the latest here in special fw.
Gdp is 5 versions ago from 2020.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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